Fernando Pierri
Operations Director at Belron Canada inc- Claim this Profile
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Português Native or bilingual proficiency
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Inglês Native or bilingual proficiency
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Bio
Jon S.
I had the pleasure of working with Fernando for 4 years, whilst he was the Director of Operations at Carglass Brazil. In my experience Fernando was one of those rare natural leaders, who could carry the whole team with him through the most complicated change programs and still deliver consistently improved results. Fernando was also massively influential and very well respected by his fellow Operations Directors Globally and regularly supported the wider organisation in delivering significant improvements in the organisational KPI's. I would personally recommend Fernando to any company as a charismatic dynamic Leader who will deliver results across all areas.
Jo Van Beek
I had the pleasure to work very closely with Fernando for over ten years in my role as operations director of developing markets for Belron. Over the years I have seen Fernando mature and become a real leader. He is very customer and process oriented and has achieved fantastic results with Carglass Brazil. Not only financial results, but he has also developed his people and built a world class team. One of the things that I admire most is his calmness. Even when things go very wrong, Fernando stays calm, consults the right people, analyzes and takes the right actions. Really impressive! Fernando is also able to connect and communicate on every level. He is a very genuine person and a fantastic colleague from which I learned a lot.
Jon S.
I had the pleasure of working with Fernando for 4 years, whilst he was the Director of Operations at Carglass Brazil. In my experience Fernando was one of those rare natural leaders, who could carry the whole team with him through the most complicated change programs and still deliver consistently improved results. Fernando was also massively influential and very well respected by his fellow Operations Directors Globally and regularly supported the wider organisation in delivering significant improvements in the organisational KPI's. I would personally recommend Fernando to any company as a charismatic dynamic Leader who will deliver results across all areas.
Jo Van Beek
I had the pleasure to work very closely with Fernando for over ten years in my role as operations director of developing markets for Belron. Over the years I have seen Fernando mature and become a real leader. He is very customer and process oriented and has achieved fantastic results with Carglass Brazil. Not only financial results, but he has also developed his people and built a world class team. One of the things that I admire most is his calmness. Even when things go very wrong, Fernando stays calm, consults the right people, analyzes and takes the right actions. Really impressive! Fernando is also able to connect and communicate on every level. He is a very genuine person and a fantastic colleague from which I learned a lot.
Jon S.
I had the pleasure of working with Fernando for 4 years, whilst he was the Director of Operations at Carglass Brazil. In my experience Fernando was one of those rare natural leaders, who could carry the whole team with him through the most complicated change programs and still deliver consistently improved results. Fernando was also massively influential and very well respected by his fellow Operations Directors Globally and regularly supported the wider organisation in delivering significant improvements in the organisational KPI's. I would personally recommend Fernando to any company as a charismatic dynamic Leader who will deliver results across all areas.
Jo Van Beek
I had the pleasure to work very closely with Fernando for over ten years in my role as operations director of developing markets for Belron. Over the years I have seen Fernando mature and become a real leader. He is very customer and process oriented and has achieved fantastic results with Carglass Brazil. Not only financial results, but he has also developed his people and built a world class team. One of the things that I admire most is his calmness. Even when things go very wrong, Fernando stays calm, consults the right people, analyzes and takes the right actions. Really impressive! Fernando is also able to connect and communicate on every level. He is a very genuine person and a fantastic colleague from which I learned a lot.
Jon S.
I had the pleasure of working with Fernando for 4 years, whilst he was the Director of Operations at Carglass Brazil. In my experience Fernando was one of those rare natural leaders, who could carry the whole team with him through the most complicated change programs and still deliver consistently improved results. Fernando was also massively influential and very well respected by his fellow Operations Directors Globally and regularly supported the wider organisation in delivering significant improvements in the organisational KPI's. I would personally recommend Fernando to any company as a charismatic dynamic Leader who will deliver results across all areas.
Jo Van Beek
I had the pleasure to work very closely with Fernando for over ten years in my role as operations director of developing markets for Belron. Over the years I have seen Fernando mature and become a real leader. He is very customer and process oriented and has achieved fantastic results with Carglass Brazil. Not only financial results, but he has also developed his people and built a world class team. One of the things that I admire most is his calmness. Even when things go very wrong, Fernando stays calm, consults the right people, analyzes and takes the right actions. Really impressive! Fernando is also able to connect and communicate on every level. He is a very genuine person and a fantastic colleague from which I learned a lot.
Experience
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Belron Canada inc
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Canada
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Vehicle Repair and Maintenance
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400 - 500 Employee
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Operations Director
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May 2019 - Present
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Independente
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São Paulo e Região, Brasil
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Mentor / Consultor / Investidor
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Sep 2016 - Jul 2018
- Mentoring para Startup em diferentes segmentos e estágios. - Ajudando empresas de médio porte no desenvolvimento e execução de estratégias vencedoras. - Explorando segmento de energia solar, em busca de fazer uma investida. - Mentoring para Startup em diferentes segmentos e estágios. - Ajudando empresas de médio porte no desenvolvimento e execução de estratégias vencedoras. - Explorando segmento de energia solar, em busca de fazer uma investida.
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Carglass® Brasil
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Brazil
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Automotive
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200 - 300 Employee
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CEO
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Nov 2010 - Feb 2016
- Led a turnaround with relevante impact on operational result;- Re-defined Footprint of corporate branches in Brazil, optimizing customer service and reducing 37% the number of branches, keeping the excellence on services delivered- Developed and led the implementation of a B2C, duplicating the sales on this segment in 1 year. - Simultaneously, launched a marketing campaign to reinforce brand awareness, with an uplift of our Top of Mind from 2% to 45% in 2 years.- Developed the Customer Digital Experience, thru booking online, new app, Omini Channel. Always focusing on customer experience and process optimization. Show less
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Operations Director
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Mar 2003 - Nov 2010
- Implemented the expansion strategy in Brazil, including acquisitions of 11 players- Led a multifunctional team for the expansion (Finance, Tax, legal, Operations, recruitment, training, definition of location)- Expanded from 20 to 70 corporate branches, keeping the operational excellence standard- Implemented the customer focus strategy, resulting on a Net Promote Score (NPS) above 80%. Benchmark for the industry.- Developed a glass supplier in China, reducing the dependence on the highly concentrated Brazilian market, Show less
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Sumitomo Corporation of Americas
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United States
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International Trade and Development
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200 - 300 Employee
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Operations Manager
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Mar 2000 - Mar 2003
Japanese group present in several segments such as Mining, Agriculture, Chemistry, Banking, among others. Responsible to establish a Operations Back Office for the Trading Company, leaving the business areas focused only in developing the business and making the deals. Developed and implemented process and operational policies. Japanese group present in several segments such as Mining, Agriculture, Chemistry, Banking, among others. Responsible to establish a Operations Back Office for the Trading Company, leaving the business areas focused only in developing the business and making the deals. Developed and implemented process and operational policies.
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Carglass® Brasil
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Brazil
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Automotive
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200 - 300 Employee
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Operations Coordinator
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Mar 1996 - Feb 2000
- Led the team to start up our first Distribution Center in Brazil - Implemented and led the Procurement Dept. - Negotiated and established the terms and conditions for the local and international suppliers - Member of the team to started up the first Carglass branch in Brazil - Led the team to start up our first Distribution Center in Brazil - Implemented and led the Procurement Dept. - Negotiated and established the terms and conditions for the local and international suppliers - Member of the team to started up the first Carglass branch in Brazil
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DuPont
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United States
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Manufacturing
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700 & Above Employee
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Foreign Trade Analyst
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Nov 1991 - Jan 1995
Responsible for the operational process of imports and exports for different products, involving several countries. Responsible for the operational process of imports and exports for different products, involving several countries.
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Pierri e Sobrinho S/A
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São Paulo, São Paulo
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Analista de Importação
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Mar 1990 - Oct 1991
Responsável pela emissão das Guias de Importação na antiga Cacex (Banco do Brasil) Responsável pela emissão das Guias de Importação na antiga Cacex (Banco do Brasil)
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Education
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2016 - 2016
IBGC - Instituto Brasileiro de Governança Corporativa
Certification Program for Board of Directors, Corporate Governance -
2013 - 2014
Fundação Getulio Vargas
FGV CEO, Leadership & Strategy Programme for CEOs -
2001 - 2002
Ibmec Business School / IBMEC
Master of Business Administration (MBA), Business Administration and Management, General -
1995 - 1995
International Business Management - London
British Chamber of Commerce Certificate
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