Experience

Direktor DG
• Mexico
• Business Consulting and Services
• 1 - 100 Employee
• Consultor de proyectos

  • Sep 2022 - Present


BI WORLDWIDE LATIN AMERICA

• United States
• Advertising Services
• 1 - 100 Employee

• • Jun 2022 - Aug 2022

  Estuve un par de meses como gerente de proyectos dentro de BI, fui responsable del lanzamiento de Duracell Power Rewards, Duracell Power Rewards Appy Duracell Academy, un programa de lealtad, la app del programa y una plataforma educativa para Duracell en diferentes países de Latinoamérica como Perú, Paraguay, Panamá, Guatemala y República Dominicana; junto con el Gerente de Cuenta para la planificación del lanzamiento del nuevo proyecto. Dentro de mis responsabilidades se encontraban, planificar, coordinar, ejecutar, delegar y supervisar todas las actividades relacionadas con el programa: contenido de plataforma del programa, manuales de usuarios, plantillas de respuestas a preguntas frecuentes, comunicaciones, campañas, abono de puntos, gestión de participantes, estadísticas, pruebas, entre otras actividades y entregables.Entre las responsabilidades que ejercía como gerente, debía mantener un contacto directo y firme con el cliente responsable de Duracell y con cada gerente por país, para conocer tendencias mensuales para cada mercado, establecer objetivos para cada país, entender la demanda de productos, conocer la moneda y establecer incentivos que realmente tuvieran motivada a la red de distribuidores para cada país, además de afrontar cualquier problema que pudiera surgir durante el lanzamiento del programa, creación y prueba de promociones, además de creación de campañas de comunicación / motivación para cada promoción mensual por cada país, sin olvidar acompañamiento y escalamiento correcto de aclaraciones, manejo de presupuestos, objetivos y cumplimiento de métricas del proyecto. Realicé diversas tareas de coordinación, como gestión de riesgos, agendas, junto a labores administrativas, como mantener la documentación, manejo y gestión de actividades para el lanzamiento correcto de la App y la plataforma. Show less

• • Oct 2020 - May 2022

  Ejercí por más de un año como coordinadora de proyectos para BI, fui responsable de administrar, gestionar y organizar el programa de lealtad Ford Elite Plus y Lincoln Premier para el área de Servicio, en Ford Motor Company.El programa de lealtad se llevaba a cabo de manera mensual, establecía en conjunto con el cliente, objetivos de facturación y venta por persona para cada distribuidora y se tenía presupuesto en efectivo que yo dispersaba de manera mensual a cada colaborador que alcanzara sus objetivos.Entre las responsabilidades que ejercía como coordinadora, establecí un trabajo estrecho y continuo con el cliente para controlar el progreso de objetivos, además de afrontar cualquier tema que pudiera surgir durante el desarrollo del mismo, involucrando promociones, creación de campañas de comunicación / motivación para cada promoción mensual compartida vía mail, banners y comunicación a través de otros canales internos de la compañía, sin olvidar acompañamiento y escalamiento correcto de aclaraciones por dispersiones, manejo de presupuestos, objetivos y cumplimiento de métricas del proyecto. Realicé diversas tareas de coordinación, como gestión de riesgos y agendas, junto a labores administrativas, como mantener la documentación del proyecto, manejo y gestión de presupuestos. Para desempeñar este cargo satisfactoriamente, desarrollé excelentes capacidades comunicativas, de gestión del tiempo y de análisis de datos para toma de decisiones estratégicas.Gracias a la colaboración constante con cliente y equipos internos, pude ofrecer resultados mensuales y solucionar cualquier inquietud que pudiera surgir dentro del programa.Dentro de los deberes como coordinadora de proyectos fueron, asegurarme de que todos los proyectos se completaran de manera puntual, sin exceder el presupuesto, y cumpliendo los estándares de alta calidad, además de mantener informada y motivada a la red de distribuidores y a BI. Show less



INFINITI Motor Company Ltd.

• Sales Specialist for MEX & LAC

  • Nov 2019 - Oct 2020

  Sales Specialist: As a Sales Specialist for Mex and LAC, I normally create and develop sales strategies with my team in order to enhance business growth, I analyze and evaluate sales territories for own products, I recommend improvements and changes as appropriate to company sales policies, also with my team we determine and set goals and objectives for the sales professionals, we support, lead and mentor sales personnel in achieving sales outcomes, prepare sales budgets, analyze marketing trends for our products, make recommendations and changes in sales strategies as appropriate with the sales team, provide production trends and ordering, etc. Executive assistant: as a Executive assistant I commonly found answering phones, screening visitors, making travel arrangements, preparing reports, filing and organizing documents, recording meeting minutes, and performing basic bookkeeping tasks Show less



La Fabrica de Galletas

• Chile
• Food and Beverage Services
• 1 - 100 Employee

• Six sigma consultor

  • Aug 2019 - Dec 2019

  As a Lean Six Sigma Consultor, I focus on today’s competitive business environment, such as making emphasis on Lean management, high quality, zero waste and continuous improvement, but also data-driven approach, its methodologies and tools to achieve near-perfection in processes. I use traditional lean methodologies with digital capabilities to transform manufacturing operations. We focus on the areas of greatest value, using overall equipment effectiveness to identify high-potential opportunities. Show less



Nissan Motor Corporation

• Japan
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• • Jul 2019 - Sep 2019

  As a CQ specialist I was responsible for monitoring, inspecting, and proposing measures to correct or improve Customer Satisfaction, dealers network, final clients and sometimes we had interaction with the final products quality in order to meet established quality standards

• • Jan 2019 - Jun 2019

  If i could describe my activities as a trainee at human resources team, Id defined it as this core functions: staffing, development, compensation, and employee and labor relations.I develop a youth program known as Jóvenes construyendo el futuro, this program links people between 18 and 29 years of age, who do not study and do not work, with companies, workshops, institutions or businesses where they develop or strengthen work habits and technical skills to increase their chances of future employability. Show less

• • Jul 2018 - Dec 2018

  My proyect was improving and tracking low-performance dealers, i used to manage agency objectives and sales trend

• • Jan 2018 - Jun 2018

  I develop a tool to support marketing in the creation of different scenarios for new MY, in order to obtain the most profitable function reply from M&S, modifying controllable variables (MSRP  WSP, volumen y mix, FMI’s y VME’s)We provide to MKT the NT so they can choose the best scenario before sending the info to PMO & FinanceAdd finance after the NT in order to have an internal agreement (between the 2 areas) of the best mkt proposal, before sending the info to PEC-A so, we start working with the profit analysis based in the best scenariofor this project we include different areas as PEC-A, PMO, finance, MKT, Product Planning in order to have the best scenario and all the correct variables. Show less



Basaltex

• Six sigma consultor

  • Jan 2019 - Jun 2019

  As a Lean Six Sigma Consultor, I focus on today’s competitive business environment, such as making emphasis on Lean management, high quality, zero waste and continuous improvement, but also data-driven approach, its methodologies and tools to achieve near-perfection in processes. I use traditional lean methodologies with digital capabilities to transform manufacturing operations. We focus on the areas of greatest value, using overall equipment effectiveness to identify high-potential opportunities. Show less



Grugar

• Spain
• 1 - 100 Employee

• Six sigma consultor

  • Mar 2019 - Mar 2019

  As a Lean Six Sigma Consultor, I focus on today’s competitive business environment, such as making emphasis on Lean management, high quality, zero waste and continuous improvement, but also data-driven approach, its methodologies and tools to achieve near-perfection in processes. I use traditional lean methodologies with digital capabilities to transform manufacturing operations. We focus on the areas of greatest value, using overall equipment effectiveness to identify high-potential opportunities. Show less



Facultad de Ingeniería de la UNAM

• Mexico
• Higher Education
• 200 - 300 Employee

• Presidenta de divulgación

  • Jan 2017 - Dec 2018

  SAII The Society of Industrial Engineering Students is an organization created by and for students, motivated to achieve comprehensive development from a human and professional point of view. SAII The Society of Industrial Engineering Students is an organization created by and for students, motivated to achieve comprehensive development from a human and professional point of view.



DISH Network

• United States
• Sports Teams and Clubs
• 1 - 100 Employee

• Call Center Agent

  • Dec 2015 - Feb 2016

  Agent of customer service and technical support I used to provided telephonic assistance and maintenance, my work used to include configuring, and fixing any issue related to the software that may come up on a daily basis. I used to be responsible for handling questions, comments and complaints regarding DISH service. My own goal was to provide a positive customer experience and enhance relationships between consumers and the business. Agent of customer service and technical support I used to provided telephonic assistance and maintenance, my work used to include configuring, and fixing any issue related to the software that may come up on a daily basis. I used to be responsible for handling questions, comments and complaints regarding DISH service. My own goal was to provide a positive customer experience and enhance relationships between consumers and the business.



Tagaddod for Renewable Energy

• Becario durante el verano

  • May 2015 - Aug 2015

  I found myself working in Egypt as a trainee, the company used to recycle cooking oil to make biodiesel, within my duties I was carrying out inventory, translation into English, reviewing materials and support within the laboratory, weekly reports for investors, presentations to my superiors on my daily basis. I found myself working in Egypt as a trainee, the company used to recycle cooking oil to make biodiesel, within my duties I was carrying out inventory, translation into English, reviewing materials and support within the laboratory, weekly reports for investors, presentations to my superiors on my daily basis.