Jonathan Fermin-Robbins
Strategy and Solutions Architect | Aliro4Vets Business Lead at Aliro- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
English Native or bilingual proficiency
-
German Professional working proficiency
-
Spanish Professional working proficiency
Topline Score
Bio
Billy Pickett
Jonathan was an intern at Carnegie Council for Ethics in International Affairs during the spring semester of 2018. His attention to detail and strong work ethic, coupled with his "can-do" attitude and positivity around the office made him an ideal researcher for our Asia Dialogues program. Jonathan was a strong, independent worker with exceptional communication skills who thrived in our relatively small organization. It is no doubt that he has immense potential and would be an asset to any team that he wishes to join.
Denny Cosmo, SHRM-CP
I was in the same peer group with Jonathan during the 2017 Student Veterans of America Leadership Institute in Dallas, Texas. The top one hundred student veterans from all over America had group discussions on values, vision, purpose, and servant-leadership. Guest speakers included former President George W. Bush and former VA Secretary Bob McDonald. Our mentor was former VA Assistant Deputy Sloan Gibson. Jonathan stood out to me. His selection as one of the top 100 student veterans to attend is testament alone to his values, experience, and commitment to servant-leadership. As an individual, Jonathan demonstrated an innate ability to communicate effectively and lead group discussions. He is a man of character and wisdom. He is, no doubt, an asset to any organization fortunate enough to work with him.
Billy Pickett
Jonathan was an intern at Carnegie Council for Ethics in International Affairs during the spring semester of 2018. His attention to detail and strong work ethic, coupled with his "can-do" attitude and positivity around the office made him an ideal researcher for our Asia Dialogues program. Jonathan was a strong, independent worker with exceptional communication skills who thrived in our relatively small organization. It is no doubt that he has immense potential and would be an asset to any team that he wishes to join.
Denny Cosmo, SHRM-CP
I was in the same peer group with Jonathan during the 2017 Student Veterans of America Leadership Institute in Dallas, Texas. The top one hundred student veterans from all over America had group discussions on values, vision, purpose, and servant-leadership. Guest speakers included former President George W. Bush and former VA Secretary Bob McDonald. Our mentor was former VA Assistant Deputy Sloan Gibson. Jonathan stood out to me. His selection as one of the top 100 student veterans to attend is testament alone to his values, experience, and commitment to servant-leadership. As an individual, Jonathan demonstrated an innate ability to communicate effectively and lead group discussions. He is a man of character and wisdom. He is, no doubt, an asset to any organization fortunate enough to work with him.
Billy Pickett
Jonathan was an intern at Carnegie Council for Ethics in International Affairs during the spring semester of 2018. His attention to detail and strong work ethic, coupled with his "can-do" attitude and positivity around the office made him an ideal researcher for our Asia Dialogues program. Jonathan was a strong, independent worker with exceptional communication skills who thrived in our relatively small organization. It is no doubt that he has immense potential and would be an asset to any team that he wishes to join.
Denny Cosmo, SHRM-CP
I was in the same peer group with Jonathan during the 2017 Student Veterans of America Leadership Institute in Dallas, Texas. The top one hundred student veterans from all over America had group discussions on values, vision, purpose, and servant-leadership. Guest speakers included former President George W. Bush and former VA Secretary Bob McDonald. Our mentor was former VA Assistant Deputy Sloan Gibson. Jonathan stood out to me. His selection as one of the top 100 student veterans to attend is testament alone to his values, experience, and commitment to servant-leadership. As an individual, Jonathan demonstrated an innate ability to communicate effectively and lead group discussions. He is a man of character and wisdom. He is, no doubt, an asset to any organization fortunate enough to work with him.
Billy Pickett
Jonathan was an intern at Carnegie Council for Ethics in International Affairs during the spring semester of 2018. His attention to detail and strong work ethic, coupled with his "can-do" attitude and positivity around the office made him an ideal researcher for our Asia Dialogues program. Jonathan was a strong, independent worker with exceptional communication skills who thrived in our relatively small organization. It is no doubt that he has immense potential and would be an asset to any team that he wishes to join.
Denny Cosmo, SHRM-CP
I was in the same peer group with Jonathan during the 2017 Student Veterans of America Leadership Institute in Dallas, Texas. The top one hundred student veterans from all over America had group discussions on values, vision, purpose, and servant-leadership. Guest speakers included former President George W. Bush and former VA Secretary Bob McDonald. Our mentor was former VA Assistant Deputy Sloan Gibson. Jonathan stood out to me. His selection as one of the top 100 student veterans to attend is testament alone to his values, experience, and commitment to servant-leadership. As an individual, Jonathan demonstrated an innate ability to communicate effectively and lead group discussions. He is a man of character and wisdom. He is, no doubt, an asset to any organization fortunate enough to work with him.
Credentials
-
Developing Executive Presence
LinkedInDec, 2017- Nov, 2024
Experience
-
Aliro Healthcare
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Strategy and Solutions Architect | Aliro4Vets Business Lead
-
Apr 2022 - Present
• Work directly with the CEO to set the strategic direction and operational priorities of the company and executive team• Partner with the executive team to drive strategic planning• Drive cross-functional projects including measuring progress and producing successful outcomes• Provide insights and analysis to inform strategic conversations, and track follow through to increase accountability• Lead or partner on special projects driven by the CEO across all operational areas of the business• Advise key leaders on best practices for getting alignment on decisions• Drive content creation and agendas for key internal and external purposes (investor presentations, Board materials, key client meetings, internal all-hands, and the like)
-
-
Solutions Architect
-
Jan 2021 - Apr 2022
Responsible for driving customer retention, value enhancement, overall satisfaction with SaaS and service products, and cross/up-sale opportunities.Proactive and interactive challenge engagement to mitigate risk and induce product enhancements ahead of client needs. Plan strategically to position organization as solutions provider for prospective clients and to take advantage of industry market advantage. Creative thought leader responsible for crafting, coordinating, aligning multiple areas of the business from Customer Success to Sales/Marketing, Product Development, and Business Operations.
-
-
Program Manager of Customer Success and Military Partners
-
Mar 2019 - Jan 2021
Meaningful role in a start-up (~5 years old) that is quickly becoming THE referral network for the Military community. Responsible for developing customer relationships that promote retention and loyalty. Work closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. Use data analytics to anticipate problems and maintain a perpetually improving SAAS to clients. Provide expert technical support to customers keeping customers satisfied with the AliroVet's service.
-
-
-
CUNY Veterans
-
United States
-
Non-profit Organization Management
-
Founder
-
May 2018 - Apr 2019
Responsible for providing expert guidance to executive staff on how to best manage cross-functional teams in the development and delivery of community platforms across CUNY.Consulted by executive staff to collaborate effectively with local officials, students, veteran representatives, and corporate sponsors to develop and deliver effective programs that provide student veterans the best educational and career opportunities. Review developed work plans, budgets, and coordination efforts to recommend areas of improvement, streamline operations, and to enhance efficiency and efficacy; keeping all CUNY projects on time, within budget, and to the highest quality standards. Serve as the central point of contact for the executive staff and board of directors with a key role in the planning and coordinating of external events requiring city government involvement and corporate sponsorship.
-
-
President
-
Nov 2016 - May 2018
-Inspired peer leaders to unite together and establish an organization that represents 3500+ Student Veterans throughout New York City-Elected as President to manage the executive board consisting of the Executive Vice President, Vice President of Communications, Chief Financial Officer, Research Director, Career and Professional Development Director, and Secretary-Recruited city government representatives and corporate executives to serve on the board of directors-Established a robust network of support within the Governor’s Office, the City Council, and the NYC Veterans’ Advisory Board-Instilled within the organization’s founding charter the values of integrity, service, empathy, and excellence; thereby ensuring meaningful, effective, and sustainable representation and advocacy
-
-
-
Carnegie Council for Ethics in International Affairs
-
United States
-
International Affairs
-
1 - 100 Employee
-
Project and Research Intern, Asia Dialogues Research at Carnegie Council
-
Feb 2018 - May 2018
Project and Research Intern, Asia Dialogues Research, at Carnegie Council for Ethics in International Affairs (CCEI)- Administered outreach and research efforts for the Asia Dialogues Program- Organized the South Korea research initiative and routinely presented results to senior fellows-Liaised with outside organizations and professionals to be interviewed-Drafted grant application backgrounder for the South Korea Summit Project and Research Intern, Asia Dialogues Research, at Carnegie Council for Ethics in International Affairs (CCEI)- Administered outreach and research efforts for the Asia Dialogues Program- Organized the South Korea research initiative and routinely presented results to senior fellows-Liaised with outside organizations and professionals to be interviewed-Drafted grant application backgrounder for the South Korea Summit
-
-
-
-
President
-
Aug 2016 - Mar 2018
-Served on and supported the executive board for the Hunter College SVO as elected president (re-elected for three semesters) supporting over 200 student veterans on campus-Mentored and developed executive board members in effective organizational leadership by inculcating educational and professional skills-Liaised with school officials and student government officers to advocate for veterans’ needs -Initiated intra-CUNY collaboration efforts to establish SVO best practices, affect inter-campus communications, and found the CUNY-wide SVO, “CUNY Veterans.”-Chartered the SVO as a Student Veterans of America Chapter and obtained a $500 grant-Established a continuity of governance plan to ensure minimal impact during leadership transitions
-
-
-
US Army
-
United States
-
Armed Forces
-
700 & Above Employee
-
Program Manager
-
Sep 2010 - Dec 2014
Operations Program Manager: Accountable, in various program/project management roles, for managing a team of 120+ professionals and responsible for training, policy adherence, and implementation of IT systems in a global communications facilityEnterprise SATCOM Gateway Program♣ Ensured project courses of action were consistent with the organization’s goals and intents, completing projects within budget and ahead of schedule ♣ Clearly articulated project goals, current challenges, potential mission impact, and mitigation strategies to executive staff ♣ Exceeded the Defense Information Systems Agency (DISA) reliability requirement of 99.999% and guaranteed customer up-time ♣ Saved over 560 man hours per week by eliminating inefficient plans, policies, and procedures♣ Won DISA Facility of the Year and Network Enterprise Technology Command Maintenance Award for 3 consecutive years by developing and overseeing routine quality control and quality assurance proceduresSubject Matter Expert Program♣ Built and managed program leading a team of 20 subject matter experts to research and simplify hundreds of 1,000+ page technical manuals into abridged standardized operating procedures ♣ Prepared and analyzed detailed technical reports, briefed executive staff, identified necessary resources, and recommended viable and cost effective solutions♣ Interpreted, disseminated, and provided supplemental guidance derived from hundreds of government / industry standards to technical staff and ensured compliance♣ Conducted comparative and statistical analysis of ongoing projects to isolate deficiencies and provide training to mitigate recurrences
-
-
Telecommunications Specialist
-
Feb 2004 - Sep 2010
• Responsible for operating and maintaining a $200M Defense Satellite Communications System and a Standardized Tactical Entry Point• Assisted deployed Military Commanders to resolve both technical and bureaucratic issues across multiple agency jurisdictions• Provided technical support and training to 120+ personnel on the proper use of procedures in the troubleshooting of equipment, circuits, and network configurations• Liaised with POTUS and Secretary of Defense communications staff to provide on-demand, high-profile, and National Security emergency telecommunications services
-
-
Education
-
2014 - 2018
Hunter College
Political Science, International Relations and Affairs
Community
