Experience

Liquid Gold Wines & Spirits

• Philippines
• Wine & Spirits
• 1 - 100 Employee

• Marketing

  • Jan 2023 - Present

• Sales Coordinator

  • Mar 2022 - Present

  -Helping the sales team to improve their productivity by contacting customers to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material.-Handling urgent calls, emails, and messages when sales representatives are unavailable, answering customer queries, informing them of delays, arranging delivery dates, and scheduling marketing events.-Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, and product numbers.-Inputting orders, ensuring they are processed according to customer requirements, and ensuring all orders are accurate and delivered on time.-Collaborating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently.-Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.-Hiring and training sales staff and ensuring staff meets their quotas and goals.-Managing budgets for expenses like marketing.-Making the company's products and services as attractive to potential customers as possible.-Ensuring adherence to laws, regulations, and policies. Show less

• Collection Officer

  • 2020 - 2021

  -Reviewing the company debtor list.-Contacting customers and informing them of their overdue bills.-Advising customers on their payment options and suggesting methods of payment.-Negotiating suitable payment plans.-Maintaining customer payment records.-Preparing customer financial statements for banks and the state credit department.-Writing final notice warnings to customers when payments are not being made.-Instituting legal action when customers fail to pay their debt.-Responding to customer queries.-Contacting lawyers and insurance agencies to facilitate payments. Show less

• Administrative Assistant

  • Jan 2018 - 2020

  -Greet visitors and point them in the right direction, answer inquiries and create a welcoming environment-Organize and maintain files and databases in a confidential manner-Manage communication including emails and phone calls-Screen phone calls, redirect calls, and take messages-Schedule appointments, meetings, and reservations as needed-Receive deliveries; sort and distribute incoming mail-Maintain and order office supplies-Receive invoices and review for accuracy-Coordinate staff travel arrangements including transportation and accommodations Show less