Experience

Lee County Electric Coop

• United States
• Utilities
• 1 - 100 Employee

• Customer Care Professional ll

  • Jan 2016 - Present

• Customer Care Professional ll

  • Jan 2016 - Oct 2019

  Assisting customers of residential and commercial accounts with billing and payment arrangements issues, start, stop and transfer of services, claims and Cooperative Equity information. Assist builders with their application process for new construction and follow up of their work orders and the pertinent permits and inspections with the corresponding City or County. Assist with work space requests. Schedule appointments for electricians, process street light repair orders and new lights installation orders and agreements. Process service orders for sale or lease of products. Process of PV System interconnection agreements and applications. Show less



Publix Super Markets

• United States
• Retail
• 700 & Above Employee

• Bakery Clerk/ Cake Decorator

  • Dec 2005 - Dec 2015

  Assist customer questions and address problems and complaints in person and by phone. Help customers select products that best fit their personal needs. Educate customers on products and services. Offered excepcional customer service to differentiate and promote the Company brand. Build customer confidence by actively listening to their concerns and giving appropriate feedback. Produce a high quality and quantity inventory of cakes and other bake goods. Assist customer questions and address problems and complaints in person and by phone. Help customers select products that best fit their personal needs. Educate customers on products and services. Offered excepcional customer service to differentiate and promote the Company brand. Build customer confidence by actively listening to their concerns and giving appropriate feedback. Produce a high quality and quantity inventory of cakes and other bake goods.



F.I. Investments Inc.

• Canada
• International Trade and Development
• 1 - 100 Employee

• Property Manager

  • May 1998 - Nov 2005

  Manage all day today activities involving tenants, subcontractors and property management for 72 residential properties. Managed all rental leases while implementing an effective lease expiration program. Handled evictions when needed. Collected and kept careful records of rental payments. Monitored all common areas for cleanliness and safety. Conducted apartment tours for potential tenants. Personally handled customer complaints to verify they were properly solved. Manage all day today activities involving tenants, subcontractors and property management for 72 residential properties. Managed all rental leases while implementing an effective lease expiration program. Handled evictions when needed. Collected and kept careful records of rental payments. Monitored all common areas for cleanliness and safety. Conducted apartment tours for potential tenants. Personally handled customer complaints to verify they were properly solved.