Ferheen Naqvi
Account Executive at CBIZ Benefits & Insurance Services, Inc.- Claim this Profile
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English Native or bilingual proficiency
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Hindi Native or bilingual proficiency
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Spanish Elementary proficiency
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Urdu Native or bilingual proficiency
Topline Score
Bio
Tom Donnelly, PhD
Ferheen is hard-working, ethical and dependable. She is a real people person and is quick to adapt. I enjoyed working with her and have always been impressed with her.
Joseph Ciampa
I worked with Ferheen for several years and found her to be extremely reliable and effective in two roles. First, she worked to help retain existing large group customers by building relationships with HR staff and decision makers and successfully resolving any ongoing issues the customer brought to her attention. Secondly, Ferheen was instrumental in seeing that new groups were implemented timely and accurately in terms benefit details, enrollment and billing. Ferheen was always professional and a pleasure to work with.
Tom Donnelly, PhD
Ferheen is hard-working, ethical and dependable. She is a real people person and is quick to adapt. I enjoyed working with her and have always been impressed with her.
Joseph Ciampa
I worked with Ferheen for several years and found her to be extremely reliable and effective in two roles. First, she worked to help retain existing large group customers by building relationships with HR staff and decision makers and successfully resolving any ongoing issues the customer brought to her attention. Secondly, Ferheen was instrumental in seeing that new groups were implemented timely and accurately in terms benefit details, enrollment and billing. Ferheen was always professional and a pleasure to work with.
Tom Donnelly, PhD
Ferheen is hard-working, ethical and dependable. She is a real people person and is quick to adapt. I enjoyed working with her and have always been impressed with her.
Joseph Ciampa
I worked with Ferheen for several years and found her to be extremely reliable and effective in two roles. First, she worked to help retain existing large group customers by building relationships with HR staff and decision makers and successfully resolving any ongoing issues the customer brought to her attention. Secondly, Ferheen was instrumental in seeing that new groups were implemented timely and accurately in terms benefit details, enrollment and billing. Ferheen was always professional and a pleasure to work with.
Tom Donnelly, PhD
Ferheen is hard-working, ethical and dependable. She is a real people person and is quick to adapt. I enjoyed working with her and have always been impressed with her.
Joseph Ciampa
I worked with Ferheen for several years and found her to be extremely reliable and effective in two roles. First, she worked to help retain existing large group customers by building relationships with HR staff and decision makers and successfully resolving any ongoing issues the customer brought to her attention. Secondly, Ferheen was instrumental in seeing that new groups were implemented timely and accurately in terms benefit details, enrollment and billing. Ferheen was always professional and a pleasure to work with.
Credentials
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Producers License for Health and Life
NJ Department of Banking and Insurance
Experience
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CBIZ Benefits & Insurance Services, Inc.
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United States
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Insurance
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1 - 100 Employee
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Account Executive
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Apr 2022 - Present
• Exceeded client retention goals by 100%; consistently anticipated client needs and cross-sold business solutions. • Managed benefits and insurance programs for various clients, worth over $300M in healthcare premiums across the US. • Delivered and implemented annual open enrollment benefit plans and orientations. • Exceeded client retention goals by 100%; consistently anticipated client needs and cross-sold business solutions. • Managed benefits and insurance programs for various clients, worth over $300M in healthcare premiums across the US. • Delivered and implemented annual open enrollment benefit plans and orientations.
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Horizon Blue Cross Blue Shield of New Jersey
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United States
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Insurance
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700 & Above Employee
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Account Implementation Leader
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Jan 2015 - Apr 2022
• Oversaw 400+ benefit accounts for public and private sector clients with over 277K employees.• Achieved 99.9% service level agreements (SLAs) consisting of benefit changes and renewals.• Surpassed implementation goals by 111% by processing new accounts changes and renewals, within first 30 days.
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Account Consultant
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Nov 2008 - Jan 2015
• Selected to present at two School Board and Municipal League Conventions.• Attained 95% client retention rate and exhibited exemplary client and broker relationship management.
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Gallagher
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United States
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Insurance
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700 & Above Employee
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Consulting Support Specialist
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May 2006 - Nov 2008
• Part of a 3-member team managing over $50 million in annual premiums and servicing 50+ corporations in New Jersey, Delaware, Pennsylvania, and New York. • Multitasked and performed various roles including implementing new sales strategies, negotiating competitive rates, and delivering presentations in over 50 open enrollment meetings. • Saved clients up to 30% annually by leveraging negotiation skills to reduce health, prescription, life, disability, and dental insurance rates. • Part of a 3-member team managing over $50 million in annual premiums and servicing 50+ corporations in New Jersey, Delaware, Pennsylvania, and New York. • Multitasked and performed various roles including implementing new sales strategies, negotiating competitive rates, and delivering presentations in over 50 open enrollment meetings. • Saved clients up to 30% annually by leveraging negotiation skills to reduce health, prescription, life, disability, and dental insurance rates.
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Education
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Fox School of Business at Temple University
Master of Business Administration - MBA, Business Administration and Management, General -
Rutgers University
Bachelor of Arts - BA, Psychology -
Rutgers School of Management and Labor Relations (SMLR)
Diversity and Inclusion in the Workplace, Intercultural/Multicultural and Diversity Studies
Community
