Ferdous Al Kaium

Manager – Supply Chain Management & Marketing at Cross World Power Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Dhaka, Bangladesh, BD
Languages
  • English Full professional proficiency
  • Bengali Native or bilingual proficiency
  • Hindi Professional working proficiency

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Credentials

  • Sales & Marketing
    TFWA (Tax Free World Association)
    Jan, 2014
    - Nov, 2024
  • Goal Setting & KPI
    SkillWiz
    Jan, 2018
    - Nov, 2024
  • PMP Exam Preparation
    Mind Mapper Bangladesh
    Jan, 2016
    - Nov, 2024
  • Business Writing Essentials
    British Council
    Jan, 2012
    - Nov, 2024
  • Grooming & Etiquette for Professionals
    Michelle Chan - Personal Grooming, Corporate Image, Etiquette, Personal Branding
    Jan, 2012
    - Nov, 2024
  • Handling Difficult People
    British Council
    Jan, 2012
    - Nov, 2024
  • Certified Master Class for Professionals
    Bangladesh Brand Forum
    Jan, 2011
    - Nov, 2024
  • Effective Business Communication
    Robi Axiata Limited
    Jan, 2010
    - Nov, 2024
  • SAP
    Robi Axiata Limited
    Jan, 2009
    - Nov, 2024

Experience

  • Cross World Power Limited
    • Bangladesh
    • 1 - 100 Employee
    • Manager – Supply Chain Management & Marketing
      • May 2013 - Present

      Supply Chain (2020 to Present) Thorough engagement in supply chain activities to maximize customer value and achieve a sustainable competitive advantage Be vigilant and cautious in developing most effective & efficient ways to sourcing and product development to hit the market End to end Liaise with suppliers (Especially Foreign) from order placement to arrival at warehouse Currently solely responsible for generating set business of the company and some other abroad sourcing Negotiate pricing/terms where required to be aligned in business case and to maintain bottom line Also Liaise with prospective suppliers relative to product, pricing, and terms as alternative Assist finance & sales in the distribution planning process to ensure optimum stock against Settlement of different LC classes and other terms between customer and supplier mutually Marketing (2013 – Present) Formulate the marketing plan & budget in conjunction with sales to meet company goal & objective Identify and make sure the effective usage of suitable Media vehicle for brand communication Measuring the ROI of different communication & take corrective action if need be Planning and execution all sort of internal and external event management Administration (2017 – 2020) Plan administrative ways systems and devise ways to streamline processes Preparing the budget based on the annual plan and ensures all administrative support functions Monitor costs and expenses and Oversee facilities services, maintenance activities, Security & canteen management Hotel Grand Park (2018 – 2020) Follow Up and supervise End to End Hotel Operations as Management Representative to maximize sales and revenue and driving financial returns Show less

  • Robi Axiata Limited
    • Bangladesh
    • Telecommunications
    • 700 & Above Employee
    • Specialist - Brand and Market Communication (Promoted)
      • Jan 2010 - Mar 2013

       Formulate the outdoor branding strategy in conjunction with Brand Communication plan Devise the outdoor communication tool for different campaign and execute accordingly Monitor and implementation of all OOH vehicles & take corrective action when required Yearly Event & Sponsorship & Ground Activation planning and supervision & execution

    • Executive - Product Development (Promoted)
      • Jan 2009 - Dec 2009

       Liaise and engage in the development of Non-Telco products  Follow up their promotions interacting with related departments  Finally to support meeting revenue targets & closely work with A&P team Handle all sort of customer quires and complain and escalating concern end

    • Executive - Customer Service
      • Apr 2007 - Dec 2008

       To answering and resolve of customer related queries and complaints of different product & service Handle all customers by maintaining quality of service & accuracy of information as per policy Always be updated on all products, services and policies of the company Analyze & rectify customer concerns using established procedures, while logging all complaints received Escalating customers feedback to product team for their review and future reference Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, escalate to technical team for solutions and follow up Show less

Education

  • Institute of Business Administration, University of Dhaka
    Advanced Certificate in Business Administration - ACBA, Marketing in Changing Environment, HR & Employee Relations, Strategic Planning, Accounting & Finance
    2016 - 2016
  • East West University
    Bachelor of Business Administration - BBA, Marketing and HR
    2003 - 2007
  • Dhaka Residential Model College under Dhaka Board
    Higher Secondary Certificate - HSC, Science
    2000 - 2002
  • Mohammadpur Govt. High School under Dhaka Board
    Secondary School Certificate - SSC, Science
    1997 - 1999

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