Experience

Fame

• United States
• Higher Education
• 1 - 100 Employee

• Senior Implementations Engineer

  • Nov 2010 - Jul 2019

  Provide Analysis, business process, implementation of Student Information Systems and Financial Aid services and software to client base in the higher education industry. Evaluation of business processes through observation, assessment facilitation, and policy/catalog review. Achieve operational objectives for higher education institutions by contributing information and recommendations to organizational plans and reviews; preparing and completing action plans; implementing production… Show more Provide Analysis, business process, implementation of Student Information Systems and Financial Aid services and software to client base in the higher education industry. Evaluation of business processes through observation, assessment facilitation, and policy/catalog review. Achieve operational objectives for higher education institutions by contributing information and recommendations to organizational plans and reviews; preparing and completing action plans; implementing production, and productivity; completing system audits; identifying trends; determining system improvements; implementing change. Meeting objectives by forecasting requirements; preparing budgets; scheduling expenditures; analyzing variances Conducting stakeholder interviews and requirements gathering, delivering information architecture. Working with clients, product owners, analysts and development teams to communicate impediments as to the implementation life cycle. Working with business owners to validate and tune customer implementations. Guiding the customer through the parallel processes and transition the customer to successful implementation and usage of Student Information Systems and Financial Aid services and software. Perform Software installation Install or assist customer with installation of needed 3rd party software Install FAME software products remotely or on-site Test product installation for completeness and functionality (post install) Show less