Sales & Partnership Manager

• Oct 2022 - Present

Project Manager

• Jun 2017 - Sep 2022

♦ Ensured the timely, cost-effective delivery of complex projects in collaboration with senior management and technical teams.♦ Developed plans and determined resources required to achieve project objectives within established time frames. ♦ Partnered with colleagues to identify, define, and achieve all project targets. ♦ Successfully completed projects without delays by effectively allocating resources and maintaining project schedules.♦ Recognized for delivering 12.5% project cost savings via negotiations with subcontractors and manufacturers. ♦ Maximized client satisfaction through the delivery of high-quality projects in advance of stringent deadlines. ✪ Projects included Air Traffic Control Tower for Saudi Air Navigation Services; Mobile Weather Radar Stations for General Authority of Meteorology and Environmental Protection; Video Wall & Surveillance System at Jeddah International Airport for General Directorate of Passports. Show less

Project Coordinator

• Aug 2015 - May 2017

♦ Directly supervised a range of projects from inception through to completion; identified requirements, prioritized activities, and delegated tasks. ♦ Effectively maintained project schedules in close communication with key team members. ♦ Oversaw project coordination activities for both clients and team members; defined project scope, monitored progress, and reported on project milestones and results. ♦ Executed on-site field surveys and authored technical reports associated with process documentation and design revisions. ♦ Delivered regular presentations to effectively communicate projects’ status and progress to key stakeholders. ♦ Partnered with project manager to complete critical tasks; maintained quality standards and delivered time savings. ✪ Projects completed included a Building Management System for Ministry of Justice; APP Centre for Abha Int’l Airport for Saudi General Authority of Civil Aviation. Show less

Project Coordinator

• Jan 2015 - Apr 2015

♦ Conducted in-depth analysis of student grades. ♦ Interviewed program coordinators to discuss and formulate strategies. ♦ Increased student success rate in one program by 15% following the implementation of an enhanced teaching delivery method using an online platform. ♦ Delivered comprehensive presentations on student success strategies to Dean’s office and program directors. ♦ Conducted in-depth analysis of student grades. ♦ Interviewed program coordinators to discuss and formulate strategies. ♦ Increased student success rate in one program by 15% following the implementation of an enhanced teaching delivery method using an online platform. ♦ Delivered comprehensive presentations on student success strategies to Dean’s office and program directors.

Customer Service Representative

• Aug 2012 - Nov 2013

♦ Provided timely response to incoming customer enquiries, both in person and via telephone. ♦ Managed appointment scheduling activities to organize meetings between customers and financial planners. ♦ Delivered robust advice and assistance to a broad range of customers, ensuring alignment with specific needs. ♦ Delivered exceptional customer service by effectively resolving arising issues or concerns in a timely manner. ♦ Contributed to driving a 6% increase in year-over-year sales. Show less