Feon P.
Training Executive at Singapore Mediation Centre- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Seh Tian Wei
Feon is a strong and competent person. Her skill set speaks for itself when it comes to professional work. When interacting with her during professional hours, she understands the client's requirements and tries her best to accommodate without compromising the company's own goals. She has helped both the company and individuals resolve their issues by actively listening to them. She is a respectable individual who falls short in height but peaks in expectation
Toh Poh Leng
Feon Pay got a strong Chilly Padi character in pushing for KPI sales. Her knowledge in the products (Currently Security Courses) gained through her hard work, from studying/asking/checking/sharing with management/colleagues/clients, put her at the formost front line position in the company sales department. She maybe short in height, but she is definitely set in soaring to greater height in her career, with the right opportunity and entrusted trust by the management.
Seh Tian Wei
Feon is a strong and competent person. Her skill set speaks for itself when it comes to professional work. When interacting with her during professional hours, she understands the client's requirements and tries her best to accommodate without compromising the company's own goals. She has helped both the company and individuals resolve their issues by actively listening to them. She is a respectable individual who falls short in height but peaks in expectation
Toh Poh Leng
Feon Pay got a strong Chilly Padi character in pushing for KPI sales. Her knowledge in the products (Currently Security Courses) gained through her hard work, from studying/asking/checking/sharing with management/colleagues/clients, put her at the formost front line position in the company sales department. She maybe short in height, but she is definitely set in soaring to greater height in her career, with the right opportunity and entrusted trust by the management.
Seh Tian Wei
Feon is a strong and competent person. Her skill set speaks for itself when it comes to professional work. When interacting with her during professional hours, she understands the client's requirements and tries her best to accommodate without compromising the company's own goals. She has helped both the company and individuals resolve their issues by actively listening to them. She is a respectable individual who falls short in height but peaks in expectation
Toh Poh Leng
Feon Pay got a strong Chilly Padi character in pushing for KPI sales. Her knowledge in the products (Currently Security Courses) gained through her hard work, from studying/asking/checking/sharing with management/colleagues/clients, put her at the formost front line position in the company sales department. She maybe short in height, but she is definitely set in soaring to greater height in her career, with the right opportunity and entrusted trust by the management.
Seh Tian Wei
Feon is a strong and competent person. Her skill set speaks for itself when it comes to professional work. When interacting with her during professional hours, she understands the client's requirements and tries her best to accommodate without compromising the company's own goals. She has helped both the company and individuals resolve their issues by actively listening to them. She is a respectable individual who falls short in height but peaks in expectation
Toh Poh Leng
Feon Pay got a strong Chilly Padi character in pushing for KPI sales. Her knowledge in the products (Currently Security Courses) gained through her hard work, from studying/asking/checking/sharing with management/colleagues/clients, put her at the formost front line position in the company sales department. She maybe short in height, but she is definitely set in soaring to greater height in her career, with the right opportunity and entrusted trust by the management.
Credentials
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Interpersonal Communication Skills
British CouncilJul, 2021- Nov, 2024
Experience
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Singapore Mediation Centre
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Singapore
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Legal Services
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1 - 100 Employee
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Training Executive
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Jun 2022 - Present
• Assist in planning, coordinating and logistics for the smooth running of SMC training • Manage all funding related matters with SSG/WSG • Maintain Learning & Training Management System (LMS/TMS) and SOPs for training operations and administration • Assist in on-site management and quality control of SMC Training and Accreditation process, such as schedule classes, set up systems and equipment in ensuring smooth delivery of classes • Reply to queries from the public on training and accreditation matters • Perform quality checks on training materials • Maintain records, documentation and database for programmes/initiatives. • Prepare reports • Work together with the rest of the team to review programmes and materials to ensure continued relevance and quality of curricula • Assist in internal and external audit • Any other administrative work as assigned Show less
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APRO Training Centre
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Singapore
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Security and Investigations
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1 - 100 Employee
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Sales Executive
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Jun 2016 - May 2022
• Manage and coordinate Security courses by the Singapore Workforce Skills Qualifications (WSQ). • Manage compliance within regulatory requirements and plan daily and monthly schedule.• Manage the SkillsConnect system including timely data entry and handle course enquiries.• Manage and escalate cases of refunds, no shows, deferments, re-assessments, complaints, appeal and academic dishonesty.• Maintain files, update records and ensure safe keeping of course information, documents, coursewares and resources.• Sell and market training courses and provide training department and forecast + ad-hoc training demand.• Other duties as and when assigned. Show less
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E-learning Executive
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Dec 2017 - Sep 2020
• Maintain files, update records and ensure safe keeping of course information, documents, coursewares and resources.• Sell and market training courses and provide training department and forecast + ad-hoc training demand.• Develop and deliver various WSQ certified programs and update all training courses, training material, PowerPoint slides regularly.• Facilitate and coordinate corporate events for management and non-management staffs.• Produce roleplay scripts for e-learning training purpose.• Other duties as and when assigned. Show less
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Pfeiffer Vacuum
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Germany
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Machinery Manufacturing
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500 - 600 Employee
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Finance Assistant
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Sep 2014 - May 2016
• Maintained monthly AR & AP management of the company, ensuring all payments from customers and payments to vendors are remitted before net due date. (ME23N/MIRO/FBL1N/FBL5N/FB60/FB65/FB50/F-07/F-28) • Performed monthly Inter-Company (including subsidiaries in France, China, etc.) reconciliation to Headquarters in Frankfurt, Germany. (SQ01/T1/FBL1N/ZREC) • Prepared monthly local bank reconciliation and posting into FB-07/F-28. (FBL3N) • Assist in HR-related matters, such as staff claims, hotel and flight reservations for employees/guests on business trips. (FB50/FBL3N) Show less
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Furen International School
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Singapore
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Primary and Secondary Education
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1 - 100 Employee
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HR & Admin Assistant
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Feb 2012 - Apr 2012
• Takes on day-to-day administrative duties • Assist the Institution with the input of data for its management system • Handling of payrolls and its distribution to all staffs • Application of work permits for staffs • Maintain stock levels for various stationeries used • Takes on day-to-day administrative duties • Assist the Institution with the input of data for its management system • Handling of payrolls and its distribution to all staffs • Application of work permits for staffs • Maintain stock levels for various stationeries used
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Prudential Assurance Company Singapore
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Singapore
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Financial Services
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700 & Above Employee
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Personal Assistant
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May 2011 - Jun 2011
• Screening phone calls, enquiries and requests, and handling them • Making appointments • Data management and filing • Dealing with incoming email often corresponding on behalf of the manager • Travelling with the manager to meet client • Responsibility for accounts and budgets • Screening phone calls, enquiries and requests, and handling them • Making appointments • Data management and filing • Dealing with incoming email often corresponding on behalf of the manager • Travelling with the manager to meet client • Responsibility for accounts and budgets
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Telemarketer
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Feb 2011 - Apr 2011
• Makes outbound calls to prospective clients • Informing clients on the upcoming programmes • Attendance confirmation from clients • Continuously engages clients to interest them on the programmes • Responsible for filling up requests with clients' names, addresses and other pertinent information. • Makes outbound calls to prospective clients • Informing clients on the upcoming programmes • Attendance confirmation from clients • Continuously engages clients to interest them on the programmes • Responsible for filling up requests with clients' names, addresses and other pertinent information.
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Udders Ice Cream
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Food and Beverage Services
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1 - 100 Employee
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Service Crew
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May 2010 - Dec 2010
• Greeting customers, smile and answering questions regarding their order • Expected to promote their employer's products and services to customers • Maintain stock levels for various products used • Ensuring stations are clean at all times • Greeting customers, smile and answering questions regarding their order • Expected to promote their employer's products and services to customers • Maintain stock levels for various products used • Ensuring stations are clean at all times
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Education
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2012 - 2014
University of Bradford
Bachelor of Science (Hons), Accounting and Finance -
2011 - 2012
University of Bradford
Advanced Diploma, Business Management -
2009 - 2010
University of Bradford
Diploma, Business Management -
2009 - 2009
University of Bradford
Professional Certificate, Business Management
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