Fenil Mehta

Sales & Business Analyst at Athlete Institute
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Contact Information
us****@****om
(386) 825-5501
Location
North York, Ontario, Canada, CA

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5.0

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Mohnish Wadhwa

Fenil has worked along with me in several group projects and assignments. His ability to quickly come up with robust solutions to a problem and remain calm under pressure situations always helped whenever I worked with him.

Sanket Rajodiya

Fenil and I worked together as a part of Business Development team whilst at ManekTech. In addition to his excellent core skills of Business Analysis, Fenil exhibited a level of understanding of enterprise architecture and IT processes which was unmatched amongst his peers - a huge value add when we were all under tremendous pressure to deliver results within a very short time window. Fenil's ability to utilize a variety of research methods & tools, analyze issues from a variety of different perspectives and put forth his points, all grounded with a hard dose of common sense and facts, ensured that he had everyone's attention during his presentations. I would rate Fenil very highly, not only for his knowledge, skills and perseverance but also for his ability to remain calm and methodical under severe pressure.

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Credentials

  • What Is Business Analysis?
    LinkedIn
    Nov, 2022
    - Oct, 2024
  • What Is Scrum?
    LinkedIn
    Jun, 2022
    - Oct, 2024

Experience

    • New Zealand
    • Wellness and Fitness Services
    • Sales & Business Analyst
      • Sep 2022 - Present

      • Collaborated with the Director of Athletics to improve an email campaign that drove online sales- revamped layout, message, merchandising, and promotions for weekly marketing emails, post-purchase emails, cross-sell / up-sell emails, and abandoned cart emails.• Developed KPIs for institute’s eCommerce site and created various dashboards to track relevant web analytics.• Provided support for daily operations such as creating dashboards, pulling data from various sources, etc., utilizing Excel or Tableau software depending on task at hand.• Forecasted and monitored sales pipeline for sales team, leading to the identification of process improvements that increased win rate by 15%.• Interpreted data to find trends in customer behavior which led to the development of a new upselling strategy that increased revenue per customer by 10%.• Spearheaded the development and implementation of a new social media strategy that resulted in a 20% increase in website traffic.• Developed a strategy to increase customer engagement by 15%, which led to a 5% increase in customer retention

    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Sr. Executive - Strategic Technology Consultant
      • Apr 2019 - Jun 2021

      • Collaborated with stakeholders to evaluate RFP requirement and create an advanced pricing intelligent system to manage pricing throughout the dealer chain with respect to the brand and market need. The solution reduced 45% of Manual efforts and boosted 40% revenue for the client.• Engaged with the one of the largest collision repair chains, to manage a network of 70 garages mainly for car damage repairs and insurance claims. The solution supports repair workflow, create documents, link the damage to its approval, invoicing and reporting and manage financial data which resulted in 30% Rise in revenue for the company and they were able to handle 500+ request daily.• Designed one stop collusion repair solution by collaborating customers with Body shops and Insurance companies that would establish single point of connection in collision emergencies. This solution helped client to save 2100 Man hours/week and raised the Customer satisfaction index up to 80%• Tailored a centralized system for garages to view online catalogue of parts along with technical and pricing information and place order for respective vehicle from the listed OEMs. The system was able to integrate 1000+ garages and through process efficiency there was an increase in 40% productivity leading to management of 2 million orders/year.

    • India
    • IT Services and IT Consulting
    • 300 - 400 Employee
    • Business Analyst
      • Feb 2018 - Apr 2019

      • Engaged with the one of the largest Fintech solution providers, to bring 22% reduction in overheads and optimized processes for many institutions with our finance software development and banking solutions.• Gathered raw data and performed ad-hoc analytical exercises to generate actionable insights and improve customer payment experience for a US-based pharmaceutical company.• Developed innovative product solutions through iterative prototyping and user testing, including improving the "Help" function on product website used by 35 million customers. • Collaborated with scrum masters and project managers to create timely project status reports to all cross-functional stakeholders• Worked with team in development of CRM software for Law firm which increased customer satisfaction by 15%.

    • IT Business Analyst
      • Sep 2017 - Feb 2018

      • Compiled data using data visualization and Excel, working with 2 senior business analysts to infer meaningful insights that improved organizational process for Netherland based supply-chain company which saved a total of 90-man hours per month.• Participated in 100+ hours of in-house workshops and state-wide conferences to improve industry knowledge.• Contributed to presentation, preparation, and offered discussion in client and stakeholder meetings.• Drafted client reports under the supervision of senior analysts, receiving 100% positive feedback for alignment to client goals.• Contributed to major stakeholder meetings to provide eCommerce functionality expertise during project planning, scoping, budgeting, development and production-support.

Education

  • George Brown College
    Postgraduate Certificate Program, Business Analysis
    2022 - 2022
  • Seneca College
    Postgraduate Certificate Program, Business Analytics
    2021 - 2021
  • Sal Institute of Technology & Engineering Research
    Bachelor’s Degree, Computer Engineering
    2014 - 2017
  • B.S.Patel Polytechnic,Mehsana
    Diploma, Computer Engineering
    2011 - 2014

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