Experience

ZeniMax Media

• United States
• Computer Games
• 200 - 300 Employee

• Community Manager

  • May 2019 - Present



创客星球TheMakers

• China
• Technology, Information and Internet
• 1 - 100 Employee

• Community Lead

  • Aug 2018 - Apr 2019

  KOB (King of Bots) community managing:- Team hierarchy establishing, goals breakdowns and quantifying with KPI implemented- Community road map and milestones setting and workload distributing- Community growth hacking, flux system establishing, online and on-site events and campaigns organizing- Complete user interaction circulation system planning based on WeChat Miniprogram，from start to release- Community membership system planning and conducting- Content managing, planning and broadcasting- KOL maintaining- Joint-efforts with different department to maximize community growth- Community sentiment monitoring and crisis tackling



Xbox China

• Senior Community Manager

  • Nov 2017 - Jul 2018

  Xbox community managing and developing- Vital Xbox communities maintaining, brand buzz raising- Drive more engagement and acquire new fans- Promotional campaign plan making and adjusting based on different scenario- Established new PGC content road map (sale, software, hardware and campaigns) and releasing in different channels- Fans engaging, KOL maintaining to encourage more UGC- New channels, KOL and partners seeking and developing- Cross-channels, cross-brand community activity and campaigns- Driving MAU, MAD and conversion rate- Community sentiment managing



Xbox SKYer

• Community Manager

  • Oct 2006 - Sep 2017

  Running the most renowned, professional and Xbox specific community in China | Experience in organizing E-sports events | E-sports commentator | Hardcore gamer