Feng Li
Specialista di Marca at Lamborghini Beverly Hills- Claim this Profile
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English Native or bilingual proficiency
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Chinese: Mandarin Native or bilingual proficiency
Topline Score
Bio
Zoey F.
It was such a pleasure working with Feng when he served as a Genius (technician) at Apple retail. Genius is one of the most challenging positions at Apple. Feng always surprised us with his superb customer service skill and great technical skill. Feng is always willing to go above and beyond to provide the best solution to every customer. When the store was busy, Feng managed to work with multiple customers at the same time. He can always remain calm under pressure. Also, Feng is a great resource for our team. Whenever I encounter a technical problem, I would always go to him and seek advice. Besides, Feng is able to deliver great experience to our international clients with his multilingual skill. He is highly recognized and respected by both his peers and his managers. Feng is very friendly, outgoing, intelligent and humorous, I highly recommend him without hesitation.
Zoey F.
It was such a pleasure working with Feng when he served as a Genius (technician) at Apple retail. Genius is one of the most challenging positions at Apple. Feng always surprised us with his superb customer service skill and great technical skill. Feng is always willing to go above and beyond to provide the best solution to every customer. When the store was busy, Feng managed to work with multiple customers at the same time. He can always remain calm under pressure. Also, Feng is a great resource for our team. Whenever I encounter a technical problem, I would always go to him and seek advice. Besides, Feng is able to deliver great experience to our international clients with his multilingual skill. He is highly recognized and respected by both his peers and his managers. Feng is very friendly, outgoing, intelligent and humorous, I highly recommend him without hesitation.
Zoey F.
It was such a pleasure working with Feng when he served as a Genius (technician) at Apple retail. Genius is one of the most challenging positions at Apple. Feng always surprised us with his superb customer service skill and great technical skill. Feng is always willing to go above and beyond to provide the best solution to every customer. When the store was busy, Feng managed to work with multiple customers at the same time. He can always remain calm under pressure. Also, Feng is a great resource for our team. Whenever I encounter a technical problem, I would always go to him and seek advice. Besides, Feng is able to deliver great experience to our international clients with his multilingual skill. He is highly recognized and respected by both his peers and his managers. Feng is very friendly, outgoing, intelligent and humorous, I highly recommend him without hesitation.
Zoey F.
It was such a pleasure working with Feng when he served as a Genius (technician) at Apple retail. Genius is one of the most challenging positions at Apple. Feng always surprised us with his superb customer service skill and great technical skill. Feng is always willing to go above and beyond to provide the best solution to every customer. When the store was busy, Feng managed to work with multiple customers at the same time. He can always remain calm under pressure. Also, Feng is a great resource for our team. Whenever I encounter a technical problem, I would always go to him and seek advice. Besides, Feng is able to deliver great experience to our international clients with his multilingual skill. He is highly recognized and respected by both his peers and his managers. Feng is very friendly, outgoing, intelligent and humorous, I highly recommend him without hesitation.
Experience
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Lamborghini Beverly Hills
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United States
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Automotive
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1 - 100 Employee
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Specialista di Marca
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Feb 2015 - Present
It will be my pleasure to continue my tenure with the O'Gara Coach Company, and it's with great excitement that I join the Lamborghini Beverly Hills sales team. I look forward to providing our clients with the best buying experience and building new relationships. There is no better place or better brand to be representing in Beverly Hills! It will be my pleasure to continue my tenure with the O'Gara Coach Company, and it's with great excitement that I join the Lamborghini Beverly Hills sales team. I look forward to providing our clients with the best buying experience and building new relationships. There is no better place or better brand to be representing in Beverly Hills!
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Aston Martin Beverly Hills
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United States
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Retail
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Brand Ambassador
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Aug 2014 - Present
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Jim Falk Lexus of Beverly Hills
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United States
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Retail
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1 - 100 Employee
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Sales Associate
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Jun 2013 - Aug 2014
I have been part of the Jim Falk Lexus sales team since 2013 and my favorite part of working in Beverly Hills are the amazing clients we have. It is my pleasure to provide the highest customer service experience. I am passionate about automobiles and technology and I strongly believe Lexus’s focus and it’s "Pursuit of Perfection" allows us to provide our customers with the best vehicles in the world. I have been part of the Jim Falk Lexus sales team since 2013 and my favorite part of working in Beverly Hills are the amazing clients we have. It is my pleasure to provide the highest customer service experience. I am passionate about automobiles and technology and I strongly believe Lexus’s focus and it’s "Pursuit of Perfection" allows us to provide our customers with the best vehicles in the world.
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Louis Vuitton
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France
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Retail Luxury Goods and Jewelry
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700 & Above Employee
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Client Advisor
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Jan 2013 - Jun 2013
• Greeted, served and advised clients; providing the best customer service possible at all times while introducing additional and alternative sales. • Engaged in up-selling, cross selling and multiple selling for all product categories. • Strengthened customer relations, and developed a repeat customer base. • Performed follow up calls to clients to introduce new products lines. • Greeted, served and advised clients; providing the best customer service possible at all times while introducing additional and alternative sales. • Engaged in up-selling, cross selling and multiple selling for all product categories. • Strengthened customer relations, and developed a repeat customer base. • Performed follow up calls to clients to introduce new products lines.
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Apple Retail
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France
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Retail
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100 - 200 Employee
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Technical Support - Genius
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Dec 2010 - Apr 2013
• Building and repairing the relationships with our retail customers • Problem solving, providing technical support, and performing hardware/software repairs • Certified for Mac OS, iOS, hardware, and Apple Retail Business support • Building and repairing the relationships with our retail customers • Problem solving, providing technical support, and performing hardware/software repairs • Certified for Mac OS, iOS, hardware, and Apple Retail Business support
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Education
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2004 - 2010
University of Maryland Baltimore County
Bachelor's degree, English Literature
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