Fenella Tolhurst
Key Account Manager at Kubota UK- Claim this Profile
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Bio
Neil Lane
I have always found Fenella to be the consummate professional with an excellent customer focussed approach to her work. Fenella has a can do attitude coupled with an efficient and detailed methodology to whatever activities she is carrying out. Fenella has always demonstrated a firm commitment to succeed in whatever she puts her mind to. It has always been a pleasure working with Fenella.
Mark Freeman
Fenella is an accomplished account and business development manager. I had the pleasure of recruiting Fenella into our first sales related appointment during the early days of growth at DC Systems. Fenella is able to strike immediate rapport with her clients and colleagues at every level, providing valuable insight into determining and fulfilling needs – skills which are transferable to any market.
Neil Lane
I have always found Fenella to be the consummate professional with an excellent customer focussed approach to her work. Fenella has a can do attitude coupled with an efficient and detailed methodology to whatever activities she is carrying out. Fenella has always demonstrated a firm commitment to succeed in whatever she puts her mind to. It has always been a pleasure working with Fenella.
Mark Freeman
Fenella is an accomplished account and business development manager. I had the pleasure of recruiting Fenella into our first sales related appointment during the early days of growth at DC Systems. Fenella is able to strike immediate rapport with her clients and colleagues at every level, providing valuable insight into determining and fulfilling needs – skills which are transferable to any market.
Neil Lane
I have always found Fenella to be the consummate professional with an excellent customer focussed approach to her work. Fenella has a can do attitude coupled with an efficient and detailed methodology to whatever activities she is carrying out. Fenella has always demonstrated a firm commitment to succeed in whatever she puts her mind to. It has always been a pleasure working with Fenella.
Mark Freeman
Fenella is an accomplished account and business development manager. I had the pleasure of recruiting Fenella into our first sales related appointment during the early days of growth at DC Systems. Fenella is able to strike immediate rapport with her clients and colleagues at every level, providing valuable insight into determining and fulfilling needs – skills which are transferable to any market.
Neil Lane
I have always found Fenella to be the consummate professional with an excellent customer focussed approach to her work. Fenella has a can do attitude coupled with an efficient and detailed methodology to whatever activities she is carrying out. Fenella has always demonstrated a firm commitment to succeed in whatever she puts her mind to. It has always been a pleasure working with Fenella.
Mark Freeman
Fenella is an accomplished account and business development manager. I had the pleasure of recruiting Fenella into our first sales related appointment during the early days of growth at DC Systems. Fenella is able to strike immediate rapport with her clients and colleagues at every level, providing valuable insight into determining and fulfilling needs – skills which are transferable to any market.
Experience
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Kubota UK
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United Kingdom
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Machinery Manufacturing
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1 - 100 Employee
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Key Account Manager
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Jun 2019 - Present
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DHL Express UK
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United Kingdom
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Transportation, Logistics, Supply Chain and Storage
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500 - 600 Employee
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Major Account Manager DHL
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Jun 2016 - Jun 2019
Managing a customer base spanning 3 Counties of both DHL Major and Key accts. Targeted on existing Revenue Growth, customer retention and development and new business. Regularly exceeding targets and in 2017 winning Sales person of the month 7 times, DHL Ambassador 2 times, Major account manager - Highest revenue growth 2017 and team sales person of the year. Managing a customer base spanning 3 Counties of both DHL Major and Key accts. Targeted on existing Revenue Growth, customer retention and development and new business. Regularly exceeding targets and in 2017 winning Sales person of the month 7 times, DHL Ambassador 2 times, Major account manager - Highest revenue growth 2017 and team sales person of the year.
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Securitas Technology UK
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United Kingdom
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Security and Investigations
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100 - 200 Employee
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Business Development Manager
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Mar 2015 - May 2016
Technical consultant and Account Management of existing customers, specification and Installation of new systems and maintenance contracts for existing systems. Assisting clients with Asset management, reporting and meeting legal obligations on systems management. Allcooper are a specialist installation and maintenance provider of CCTV, Intruder, Fire, Warden Call, Nurse Call, Door entry and Access Control systems, and are the service provider of choice to a wide range of customers from… Show more Technical consultant and Account Management of existing customers, specification and Installation of new systems and maintenance contracts for existing systems. Assisting clients with Asset management, reporting and meeting legal obligations on systems management. Allcooper are a specialist installation and maintenance provider of CCTV, Intruder, Fire, Warden Call, Nurse Call, Door entry and Access Control systems, and are the service provider of choice to a wide range of customers from local domestic properties through to multi site European commercial contracts. Show less Technical consultant and Account Management of existing customers, specification and Installation of new systems and maintenance contracts for existing systems. Assisting clients with Asset management, reporting and meeting legal obligations on systems management. Allcooper are a specialist installation and maintenance provider of CCTV, Intruder, Fire, Warden Call, Nurse Call, Door entry and Access Control systems, and are the service provider of choice to a wide range of customers from… Show more Technical consultant and Account Management of existing customers, specification and Installation of new systems and maintenance contracts for existing systems. Assisting clients with Asset management, reporting and meeting legal obligations on systems management. Allcooper are a specialist installation and maintenance provider of CCTV, Intruder, Fire, Warden Call, Nurse Call, Door entry and Access Control systems, and are the service provider of choice to a wide range of customers from local domestic properties through to multi site European commercial contracts. Show less
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DC Systems
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Blandford, Dorset
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Business Development Manager
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Oct 2011 - Mar 2015
Business Development Manager responsible for installations and service contracts for Warden Call, Door Entry, Access Control, Nurse call and Staff attack systems. Working with National and local Housing providers in the local authority and private markets. Responsible for site surveys, specification and tendering. Improving customer relationships, experience, knowledge working with clients to provide tailored solutions to meet customers budgets and their users needs through a range of… Show more Business Development Manager responsible for installations and service contracts for Warden Call, Door Entry, Access Control, Nurse call and Staff attack systems. Working with National and local Housing providers in the local authority and private markets. Responsible for site surveys, specification and tendering. Improving customer relationships, experience, knowledge working with clients to provide tailored solutions to meet customers budgets and their users needs through a range of specialist equipment suppliers. Show less Business Development Manager responsible for installations and service contracts for Warden Call, Door Entry, Access Control, Nurse call and Staff attack systems. Working with National and local Housing providers in the local authority and private markets. Responsible for site surveys, specification and tendering. Improving customer relationships, experience, knowledge working with clients to provide tailored solutions to meet customers budgets and their users needs through a range of… Show more Business Development Manager responsible for installations and service contracts for Warden Call, Door Entry, Access Control, Nurse call and Staff attack systems. Working with National and local Housing providers in the local authority and private markets. Responsible for site surveys, specification and tendering. Improving customer relationships, experience, knowledge working with clients to provide tailored solutions to meet customers budgets and their users needs through a range of specialist equipment suppliers. Show less
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Cirrus Communications
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SW UK
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Business Development Executive
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Jul 2005 - Jul 2011
Working with Housing Associations and Local Authorities to provide technology solutions to promote independent living. Including Warden Call Systems, Telecare and dispersed alarms. Sales, Existing account management and development, customer support and service. Also running a technical administration department for over 2 years increasing sales and productivity in small works to £1m per annum. Working with Housing Associations and Local Authorities to provide technology solutions to promote independent living. Including Warden Call Systems, Telecare and dispersed alarms. Sales, Existing account management and development, customer support and service. Also running a technical administration department for over 2 years increasing sales and productivity in small works to £1m per annum.
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DHL Worldwide Express
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Heathrow, UK
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Key Accounts
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1994 - 2002
Worked through a number of departments over 7 years including Customer Services, Sales support, Key accounts -Pharmaceutical Sector and Dedicated on-site account manager for Smithkline Beecham including responsibility for carriage of dangerous goods by air for clinical trials, assisting in planning logistics for relocation of clinical laboratory European head office from Brussels to the UK. CAA Dangerous goods by air qualified. Worked through a number of departments over 7 years including Customer Services, Sales support, Key accounts -Pharmaceutical Sector and Dedicated on-site account manager for Smithkline Beecham including responsibility for carriage of dangerous goods by air for clinical trials, assisting in planning logistics for relocation of clinical laboratory European head office from Brussels to the UK. CAA Dangerous goods by air qualified.
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Education
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Brooklands Technical College
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Sunbury Manor Secondary
Community
