Femi Oyeti

Pensions Administrator at Forth Ports Limited
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Location
Kirkcaldy, Scotland, United Kingdom, UK

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Credentials

  • Predict Employee Turnover using IBM Watson Studio
    IBM
    Oct, 2020
    - Sep, 2024
  • Data Science & Analytics Intro
    IBM
    Sep, 2020
    - Sep, 2024
  • ACIPM
    INSTITUTE OF PERSONNEL MANAGEMENT
  • Oracle Database Administration (OCA)
    -

Experience

    • United Kingdom
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Pensions Administrator
      • Dec 2022 - Present

      Providing day to day administration of company defined benefits and defined contribution schemes. Key Duties • Maintain and update member records on the Mantle system and process member events, including retirements, deaths, early leavers, transfers out, illustrative quotations. • Ensuring Defined Benefits member data is accurate to meet the following statutory obligations; Triennial Valuation and Actuarial Reporting, IAS19 Accountancy disclosures, Scheme Accounts. • Ensuring Defined Benefits and Defined Contributions member data is accurate to meet Group Life data requirements and monthly contribution audits. • Preparation of monthly pension payroll. • Respond to members’ queries in an efficient and courteous manner such that complaints are kept to a minimum. • Ensure annual tasks are completed within agreed timescales including; Member benefit statements, Annual pension increases, Issue of P60’s, Salary and contribution uploads. Show less

    • France
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Pension SME
      • Feb 2022 - Dec 2022

      As a Pension SME with ATOS, my key deliverable was the review of process maps taking into consideration regulatory requirements and the writing of standard operating guides to ensure smooth operation on go live of a pension project aimed at designing and building a digital future focused pension scheme. • Contribute input and expertise to any design work in terms of mapping user journeys in the relevant Agile Release Train (ART) sprints with cross-team working. • Review and challenge the design work to bring to life operational deliverables for business readiness, examples include mapping level 3 and 4 processes and writing standard operating guides. • Working closely with the project manager to support the definition of processes, procedures and policies and being able to communicate the contexts of the settings in which these will be applied. • Making contributions to the design teams on the project to ensure the contents are accurate. • Peer review of guides produced by other Operations SMEs • Working closely with Business Analysts in identifying deliverables for the model office Show less

    • Nigeria
    • Financial Services
    • 100 - 200 Employee
    • Customer Support Team Lead
      • Jun 2013 - Nov 2021

      •Interfacing with the National Pension Commission (PENCOM), the pension regulatory body, on behalf of the organization to ensure quality service delivery and customer satisfaction. •Rendering pension advisory services about contributory pension, defined benefits, death benefits and gratuity schemes on accessing retirement benefits, benefits applications and computation via various touch points (Email, Telephone, Webchat, Face to Face, Social Media and Letter). •Interfacing and liaising with various vendors for software testing of pension applications, developed for improved services and provision of feedbacks to the Management and regulator. •Keeping abreast of new developments and regulations in the pension industry and advising clients of same. •Database administration and generation of Personal Identification Numbers for clients in line with pension guidelines and regulations. •Updating of clients’ details on the database and regulator’s platform. •Strategy formulation and implementation on the handling of High Net worth Accounts. •Overseeing the enrolment of Federal Retirees in preparation for the computation of their accrued rights benefits. •Supervision of Officers administering the Recapturing and Know your Customer Exercise as well as Pension Account transfers. •Verifying and facilitating the transfer of Police Personnel assets to NPF Pensions as advised by National Pension Commission. •Monitoring and providing monthly report on remittances, benefits payments, registration and customer interaction of Lagos state government workers in line with SLAs with the Lagos State Pension •Liaising with vendors to ensure uninterrupted service for the delivery of quality and efficient service to clients. •Responsible for the generation of the quarterly retirement savings account statements of Active RSA holders in conjunction with the Information Technology & Human Resources departments and Superflux International (vendor). Show less

Education

  • Cardiff Metropolitan University
    Master of Business Administration (MBA), General
    2011 - 2012
  • Oracle University
    Oracle Certified Associate, Oracle Database Administration 10g
    2008 - 2008
  • Olabisi Onabanjo University
    Bachelor of Science (Bsc), Economics
    2002 - 2007
  • International Secondary School Ifako
    Senior Secondary School Certificate, Social Sciences
    1992 - 1997
  • Chartered Institute of Personnel Management
    ACIPM, Human Resources
    2018 - 2018

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