Felix Duke Mallari

Marketplaces Support Specialist at Kybotech
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Contact Information
us****@****om
(386) 825-5501
Location
Angeles, Central Luzon, Philippines, PH

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Credentials

  • Gaming Employment License
    PAGCOR (Philippine Amusement and Gaming Corporation)

Experience

  • Kybotech
    • United Kingdom
    • Manufacturing
    • 1 - 100 Employee
    • Marketplaces Support Specialist
      • Apr 2020 - Present

      Resolves concerns raised by customers regarding their orders via email/phone calls.Process refunds due to customers.Manages dispatches of orders.Oversees needed actions/refunds on orders in Amazon and Ebay.

    • Marketplace Specialist
      • Jan 2018 - Apr 2020

  • MIASCOR Aviation Services
    • Philippines
    • Airlines and Aviation
    • 1 - 100 Employee
    • Passenger Sales Agent
      • Oct 2016 - Aug 2017

      Manages check-in counter for passengers.Identifies/checks documentations of passengers. Manages check-in counter for passengers.Identifies/checks documentations of passengers.

  • Widus Hotel and Casino
    • Philippines
    • Hospitality
    • 1 - 100 Employee
    • Acting Customer Service Supervisor
      • Sep 2015 - Feb 2016

      Checks/approves customers' room bookings and ordersOversees/ approves membership registration and customer's transportation approvalAuditing foot traffic coming inside the casino/hotel.Does other ad hoc tasks including resolving escalations

    • Customer Service Coordinator
      • Sep 2011 - Sep 2015

      Checks customers' bookings and ordersDirectly works with the supervisor for approvals of tasks.Stand-by assistance in the front-desk and membership registration.

  • P&O Australia Shipping Cruise Company
    • India
    • Consumer Services
    • 1 - 100 Employee
    • Buffet Steward
      • Oct 2010 - May 2011

      Serves food in the cruise ship's restaurant. Serves food in the cruise ship's restaurant.

  • Casablanca Casino
    • Casino Services - Receptionist
      • Nov 2008 - Feb 2010

    • Casino Services - Telephone Operator
      • Feb 2008 - Nov 2008

    • Housekeeping Attendant
      • Nov 2007 - Feb 2008

  • Philippine Airlines
    • Philippines
    • Airlines and Aviation
    • 700 & Above Employee
    • Passenger Sales Agent
      • Oct 2007 - Feb 2008

Education

  • Centro Escolar University
    Bachelor of Science - BS, Tourism
    2003 - 2007

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