Felix Shraga, PMP, CSA

ServiceNow Consultant at Xcelnet Systems Inc
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area

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Credentials

  • Certified Implementation Specialist - Application Portfolio Management
    ServiceNow
    Feb, 2022
    - Oct, 2024
  • Certified Implementation Specialist - IT Service Management
    ServiceNow
    Feb, 2022
    - Oct, 2024
  • Certified Implementation Specialist - Project Portfolio Management
    ServiceNow
    Feb, 2022
    - Oct, 2024
  • Certified Implementation Specialist - Software Asset Management
    ServiceNow
    May, 2021
    - Oct, 2024
  • Certified ServiceNow Administrator
    ServiceNow
    Oct, 2020
    - Oct, 2024
  • Quebec Delta - Certified System Administrator
    ServiceNow
    Jun, 2020
    - Oct, 2024
  • Project Management Professional (PMP)
    Project Management Institute
    Nov, 2020
    - Oct, 2024
  • Project Management Professional (PMP)®
    Project Management Institute
    Nov, 2020
    - Oct, 2024

Experience

  • Xcelnet Systems Inc
    • United States
    • Software Development
    • 1 - 100 Employee
    • ServiceNow Consultant
      • Jul 2022 - Present
  • Thirdera
    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • ServiceNow Consultant
      • Mar 2021 - Nov 2022
  • Klik.Solutions
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • ServiceNow Consultant
      • May 2019 - Mar 2021

      Provided full scope development on ServiceNow platform. Provided full scope development on ServiceNow platform.

  • Shaare Zion Catering and Decor
    • ServiceNow Developer/Project Manager
      • Jan 2016 - Apr 2019

      Performed critical management role ensuring that the technology ServiceNow IT support processes and workflows are working effectively, reliably, and efficiently to meet service objectives. Developed and managed application code and user interface, wrote necessary development documentation as needed e.g. technical design, developer notes, etc. Performed critical management role ensuring that the technology ServiceNow IT support processes and workflows are working effectively, reliably, and efficiently to meet service objectives. Developed and managed application code and user interface, wrote necessary development documentation as needed e.g. technical design, developer notes, etc.

  • cloudioteca
    • United States
    • Information Technology & Services
    • Information Technology Asset Manager
      • Dec 2009 - Mar 2016

      Provided technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the Enterprise Vulnerability Scanning (Tenable) and Management area and Data Protection using ServiceNow. Provided technical, managerial, and administrative direction for problem definition, analysis, requirements development and implementation for complex to extremely complex systems in the Enterprise Vulnerability Scanning (Tenable) and Management area and Data Protection using ServiceNow.

Education

  • The George Washington University
    Bachelor's degree, Management Information Systems, General

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