Felix Schmidt-Thomé
Head of Customer Satisfaction at WeWash- Claim this Profile
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Englisch Full professional proficiency
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Bio
Experience
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WeWash
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Germany
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IT Services and IT Consulting
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1 - 100 Employee
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Head of Customer Satisfaction
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Feb 2022 - Present
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Senior Continuous Business Improvement Manager & Controller
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Jan 2019 - Feb 2022
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Operations Manager
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Jun 2017 - Dec 2018
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Werkstudent Operations
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Jan 2017 - May 2017
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Bohnenpost
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Germany
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Food and Beverage Services
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Founder
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Apr 2019 - Nov 2021
Bohnenpost aims at two essential customers needs: first the need for regularly high quality coffee supply, second the need for hassle free shipping. Therefor we partnered up with quality coffee roasters and developed a coffee bag which is shipped by standard letter mail with Deutsche Post (not DHL parcels). Customers can adjust volume and frequency of their coffee deliveries - and get their freshly roasted coffee delivered into their letterboxes. Bohnenpost aims at two essential customers needs: first the need for regularly high quality coffee supply, second the need for hassle free shipping. Therefor we partnered up with quality coffee roasters and developed a coffee bag which is shipped by standard letter mail with Deutsche Post (not DHL parcels). Customers can adjust volume and frequency of their coffee deliveries - and get their freshly roasted coffee delivered into their letterboxes.
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BSH Home Appliances Group
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Germany
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Manufacturing
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700 & Above Employee
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Working Student Program Management
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Sep 2015 - Dec 2016
Working student in Program Management of a strategic project for a product segment: - Supporting process definition and documentation - Supporting the Change Management team - Developing new ideas for product and business model innovations Working student in Program Management of a strategic project for a product segment: - Supporting process definition and documentation - Supporting the Change Management team - Developing new ideas for product and business model innovations
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Bosch Security and Safety Systems
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Germany
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Working Student
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May 2014 - Aug 2014
Working student in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops Working student in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops
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Bosch Security and Safety Systems
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Germany
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Intern
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Aug 2013 - Jan 2014
Internship in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops Internship in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops
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Daiichi Sankyo, Inc.
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United States
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Pharmaceutical Manufacturing
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700 & Above Employee
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Working Student
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Jul 2012 - Aug 2012
Support in Corporate Audit and Riskmanagement. Support in Corporate Audit and Riskmanagement.
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AVS Römer
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Germany
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Automation Machinery Manufacturing
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1 - 100 Employee
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Intern
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Dec 2010 - Feb 2011
Mitarbeit in der Automatendreherei, Werkzeugbau und der Montage. Mitarbeit in der Automatendreherei, Werkzeugbau und der Montage.
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Novaplas Architectural Products
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Investment Management
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Employee
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Nov 2009 - Jan 2010
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Education
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Hochschule München
Master of Engineering - MEng, Wirtschaftsingenieurwesen -
Hochschule München
Bachelor of Engineering - BE, Wirtschaftsongenieurwesen