Felix Schmidt-Thomé

Head of Customer Satisfaction at WeWash
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Contact Information
us****@****om
(386) 825-5501
Location
Munich, Bavaria, Germany, DE
Languages
  • Englisch Full professional proficiency

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Experience

    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Head of Customer Satisfaction
      • Feb 2022 - Present

    • Senior Continuous Business Improvement Manager & Controller
      • Jan 2019 - Feb 2022

    • Operations Manager
      • Jun 2017 - Dec 2018

    • Werkstudent Operations
      • Jan 2017 - May 2017

    • Germany
    • Food and Beverage Services
    • Founder
      • Apr 2019 - Nov 2021

      Bohnenpost aims at two essential customers needs: first the need for regularly high quality coffee supply, second the need for hassle free shipping. Therefor we partnered up with quality coffee roasters and developed a coffee bag which is shipped by standard letter mail with Deutsche Post (not DHL parcels). Customers can adjust volume and frequency of their coffee deliveries - and get their freshly roasted coffee delivered into their letterboxes. Bohnenpost aims at two essential customers needs: first the need for regularly high quality coffee supply, second the need for hassle free shipping. Therefor we partnered up with quality coffee roasters and developed a coffee bag which is shipped by standard letter mail with Deutsche Post (not DHL parcels). Customers can adjust volume and frequency of their coffee deliveries - and get their freshly roasted coffee delivered into their letterboxes.

    • Germany
    • Manufacturing
    • 700 & Above Employee
    • Working Student Program Management
      • Sep 2015 - Dec 2016

      Working student in Program Management of a strategic project for a product segment: - Supporting process definition and documentation - Supporting the Change Management team - Developing new ideas for product and business model innovations Working student in Program Management of a strategic project for a product segment: - Supporting process definition and documentation - Supporting the Change Management team - Developing new ideas for product and business model innovations

    • Germany
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Working Student
      • May 2014 - Aug 2014

      Working student in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops Working student in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops

    • Germany
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Intern
      • Aug 2013 - Jan 2014

      Internship in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops Internship in Product Management for for fire detection systems: - Competitor analysis and benchmarking - Total cost auf ownership analysis and feasibility studies - Coordination of workshops

    • United States
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Working Student
      • Jul 2012 - Aug 2012

      Support in Corporate Audit and Riskmanagement. Support in Corporate Audit and Riskmanagement.

    • Germany
    • Automation Machinery Manufacturing
    • 1 - 100 Employee
    • Intern
      • Dec 2010 - Feb 2011

      Mitarbeit in der Automatendreherei, Werkzeugbau und der Montage. Mitarbeit in der Automatendreherei, Werkzeugbau und der Montage.

    • Employee
      • Nov 2009 - Jan 2010

Education

  • Hochschule München
    Master of Engineering - MEng, Wirtschaftsingenieurwesen
    2015 - 2017
  • Hochschule München
    Bachelor of Engineering - BE, Wirtschaftsongenieurwesen
    2011 - 2015

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