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• Oct 2016 - Present

Customer Support Analyst

• May 2016 - Sep 2016

-Work in an international environment, communication with sales and account management teams across 8 countries of ZEN Rooms operation. -Processing of customer inquiries, solving customers and partners problems by exceeding their expectations. -Identifying new opportunities for improving the way job is performed and the way customer are served -Operations work (Order tracking and processing, stock control and inventory management) -Work in an international environment, communication with sales and account management teams across 8 countries of ZEN Rooms operation. -Processing of customer inquiries, solving customers and partners problems by exceeding their expectations. -Identifying new opportunities for improving the way job is performed and the way customer are served -Operations work (Order tracking and processing, stock control and inventory management)

Training Support Intern

• Jan 2016 - Mar 2016

-Set up meeting schedule with agents -Promote and train agents with our products -Assist social media team -Responsible for maintaining the booth at the Indonesia Property Expo 2016 -Set up meeting schedule with agents -Promote and train agents with our products -Assist social media team -Responsible for maintaining the booth at the Indonesia Property Expo 2016

Independent Consultant

• Dec 2015 - Feb 2016

-Perform social media evaluation -Review and rate social media content using web application to support the measurement of data relevance -Perform social media evaluation -Review and rate social media content using web application to support the measurement of data relevance

Liaison Officer

• Sep 2015 - Sep 2015

•Helping Alzi Indonesia to let people know more about Alzheimer •Introduce & assist people to MedicTrust •Helping Alzi Indonesia to let people know more about Alzheimer •Introduce & assist people to MedicTrust

Marketing Intern

• Nov 2014 - Feb 2015

As Automotive Aftermarket Division - Collision Repair and AutoCare •Assist in the creation of mock up & gimmick •Assist in the creation of design marketing material (eg. brochure) •Assist in the distribution or delivery of marketing materials •Seek and analyze competitor marketing and sales materials both on online and offline •Research for consumer Insight of 3M products and helping to organize other market survey •Assist marketer doing the helpdesk administration for undertaking internal requests •Design of new exhibition layouts Show less

Marketing Manager

• May 2013 - Jul 2013

•Negotiate with suppliers •Create pricing strategy that is suitable for the product and the market •Create marketing strategy and helping the execution •Achieved the Employee of the Month award •Negotiate with suppliers •Create pricing strategy that is suitable for the product and the market •Create marketing strategy and helping the execution •Achieved the Employee of the Month award