Business Development Manager

• Apr 2020 - Present

- Positioning the organisation in the market and identifying new opportunities- Developing partnerships- Managing key accounts- Responsible for product management, including the development and launch of new products- Providing IT support for partner and employees- Monitoring satisfaction and resolving issues

Program Coordinator

• Oct 2019 - Mar 2022

Travel coordination: Ghana, Togo, Turkey, India, Nepal and Thailand

Consultant

• Aug 2019 - May 2021

E-Marketing Manager

• Dec 2018 - Aug 2019

- Plan and execute digital marketing, including SEM, Google my Business marketing database, email, social media, and display advertising campaigns- Design, build and maintain our social media presence- Measure performance of all digital marketing campaigns- Identify trends and insights, and optimize spend and performance based on the insights and creative growth strategies- Handling OTA, Retreats, TO- Collaborate with agencies and other vendor partners

Quality Control Manager

• Apr 2017 - Aug 2019

- Ensure that the employer's products meet acceptable quality standards.- Develop and improve products- Implement and develop templates House Keeping, Food & Beverage, Front Office, Guest Relations, Guest Activities, Human Resorts, Accounting, Sales & Marketing.

Deputy Resort Manager

• Aug 2017 - Nov 2018

In addition to my Quality Control Management Tasks at Bagus Discovery controlling of the day-to-day running of lodging facilities and: - Marketing: Offline marketing: create flyer, banner, booklet, new product line - ‘Tri Hita Karana’ Harmony for a better taste -; Online marketing: OTAs, Social media and website - Sales: B2B and B2C, handling Side Inspection, Sales call domestic and oversee (Germany) - Housekeeping: create check-list, ensure product quality - Accounting: monthly revenue analysis and controlling, Quotation and Calculation - Human Resorts: Staffing, Staff training - F&B: Develop menu and quality control - Front Office & Reservations: handling reservations, welcoming guests, information management, BEOs, creating templates - Guest Relation and Activities: Develop new activities, Activities control and accomplishment, Feedback and Guest Comments analyses Show less

Internship

• Feb 2015 - Jul 2015

- Updating and improving of website and social content - Creating online advertising strategies for individual property and Search Engine Optimization (SEO) - Setting up Network Attached System (NAS) - Development of internal Excel Administration with Visual Basic - Extensive local Bali Real Estate research - Company internal staff training - Adobe Photo Shop Design of Marketing materials - Updating and improving of website and social content - Creating online advertising strategies for individual property and Search Engine Optimization (SEO) - Setting up Network Attached System (NAS) - Development of internal Excel Administration with Visual Basic - Extensive local Bali Real Estate research - Company internal staff training - Adobe Photo Shop Design of Marketing materials

Landscape Engineer (part-time)

• Aug 2014 - Jan 2015

- Team leadership - High quality garden and landscape projects - Team leadership - High quality garden and landscape projects

Landscape Gardener

• Sep 2004 - Aug 2011

- Team leadership - High quality garden and landscape projects - Arborist (tree-climbing) - Team leadership - High quality garden and landscape projects - Arborist (tree-climbing)

Freelance, Work and Travel Australia

• Oct 2008 - Aug 2009