Felix Fafard

Network Engineer at NCS Telecom
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • Anglais -
  • Français -

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Credentials

  • Fortinet NSE 7: Certified Architect - SD-WAN
    Fortinet
    Oct, 2022
    - Nov, 2024
  • Juniper Networks Certified Expert - Data Center (JNCIE-DC)
    Juniper Networks
    Sep, 2022
    - Nov, 2024
  • ACE Multi-Cloud Network Associate
    Aviatrix
    Aug, 2022
    - Nov, 2024
  • Juniper Networks Certified Professional - Data Center (JNCIP-DC)
    Juniper Networks
    Aug, 2022
    - Nov, 2024
  • Juniper Networks Certified Specialist - Enterprise Routing and Switching (JNCIS-ENT)
    Juniper Networks
    Jul, 2022
    - Nov, 2024
  • Juniper Networks Certified Associate - Junos (JNCIA-Junos)
    Juniper Networks
    Jun, 2022
    - Nov, 2024
  • Microsoft 365 Certified: Teams Administrator Associate
    Microsoft
    Dec, 2021
    - Nov, 2024
  • Fortinet NSE 7: Certified Architect - Enterprise Firewall
    Fortinet
    Nov, 2020
    - Nov, 2024
  • MCSA: Office 365
    Microsoft
    Sep, 2018
    - Nov, 2024
  • CCIE #58977 Collaboration
    Cisco
    Apr, 2018
    - Nov, 2024
  • Cisco Certified Design Associate (CCDA)
    Cisco
    Mar, 2015
    - Nov, 2024
  • Cisco Certified Network Professional (CCNP) : Routing & Switching
    Cisco
    Mar, 2014
    - Nov, 2024
  • Cisco Certified Network Associate (CCNA) : Security
    Cisco
    Mar, 2013
    - Nov, 2024
  • Cisco Certified Network Associate (CCNA)
    Cisco
    Feb, 2012
    - Nov, 2024

Experience

  • NCS Telecom
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Network Engineer
      • Sep 2019 - Present

      Contractual work in networking, security, SD-WAN/SASE, unified communications (Cisco/Microsoft Teams) Contractual work in networking, security, SD-WAN/SASE, unified communications (Cisco/Microsoft Teams)

  • Flexcom
    • Luxembourg
    • Software Development
    • 1 - 100 Employee
    • Expert ICT
      • Sep 2021 - Dec 2022

  • Fibrenoire
    • Canada
    • Telecommunications
    • 1 - 100 Employee
    • Sr. Analyst
      • Jan 2020 - Jun 2021

      - Design of new managed services solutions - SD-WAN and Network security - Managed LAN and WIFI - Management tools deployed on AWS - Maintenance of the SIP platform (Sonus) - Development of automation tools (Python and Ansible) - Delivery of customer solutions (Fortinet, Juniper, Aruba, Meraki) - Training and coaching of a new team - Detailed technical and processes documentation - Advanced technical troubleshooting - Design of new managed services solutions - SD-WAN and Network security - Managed LAN and WIFI - Management tools deployed on AWS - Maintenance of the SIP platform (Sonus) - Development of automation tools (Python and Ansible) - Delivery of customer solutions (Fortinet, Juniper, Aruba, Meraki) - Training and coaching of a new team - Detailed technical and processes documentation - Advanced technical troubleshooting

  • Kinessor
    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Telecommunications Consultant
      • Jun 2013 - Sep 2019

      - Design UC and network architectures - Configure network and UC systems - Audit and document network and unified communications (UC) infrastructures - Troubleshoot and resolve complex technical problems - Act as technical reference for the UC team - Build automation tools with Python and REST APIs (CUCM AXL, CUC configuration API, UCCX configuration API, etc.) - Build Cisco Finesse gadgets using the Javascript Finesse SDK - Design UC and network architectures - Configure network and UC systems - Audit and document network and unified communications (UC) infrastructures - Troubleshoot and resolve complex technical problems - Act as technical reference for the UC team - Build automation tools with Python and REST APIs (CUCM AXL, CUC configuration API, UCCX configuration API, etc.) - Build Cisco Finesse gadgets using the Javascript Finesse SDK

  • CGI
    • Canada
    • IT Services and IT Consulting
    • 700 & Above Employee
    • End-user support technician
      • Jan 2013 - Jun 2013

      Client Bombardier Aéronautique: - IP telephony support - Network support - PC support (Windows, Outlook, Lotus Notes, Office suite, in-house programs) Client Bombardier Aéronautique: - IP telephony support - Network support - PC support (Windows, Outlook, Lotus Notes, Office suite, in-house programs)

  • Centrale Taxes Inc.
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • End-user support technician
      • Jun 2009 - Sep 2009

      - IP telephony support - Network support - PC support (Windows, Outlook, Office suite) - IP telephony support - Network support - PC support (Windows, Outlook, Office suite)

Education

  • Collège Montmorency
    AEC Implantation d'un réseau et téléphonie IP, Informatique, réseautique
    2012 - 2013
  • Collège militaire royal de Saint-Jean
    2010 - 2012

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