Felix Cruz

Service Advisor at Holland RV Centers
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Contact Information
us****@****om
(386) 825-5501
Location
Palm Desert, California, United States, US
Languages
  • English Full professional proficiency
  • Spanish -

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5.0

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Ron Maqatash

Felix is a new must have on my contact list. He is a true life-saver. Felix has proven to be a great gentleman and a great line card style rep to have on our team. His work at Ultimate Dealer Service's is timely and extremely efficient with ordering times and transit. In so many words - Felix is the man.

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Experience

    • Recreational Facilities
    • 1 - 100 Employee
    • Service Advisor
      • Sep 2022 - Present

    • General Manager
      • May 2020 - Sep 2022

    • United States
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Service Advisor
      • Apr 2019 - Apr 2020

      Golf Cart Dealership Golf Cart Dealership

    • United States
    • Motor Vehicle Manufacturing
    • Sales Manager
      • Jan 2016 - Mar 2019

      Led sales calls with team members to establish sales and customers retention goals. Created and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Led sales calls with team members to establish sales and customers retention goals. Created and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions.

    • United States
    • Motor Vehicle Manufacturing
    • 100 - 200 Employee
    • RV Consultant
      • Sep 2013 - Jun 2014

      Pre Qualified Consumer & Suggested a Recreational Vehicle that would best fit them so they can enjoy. Pre Qualified Consumer & Suggested a Recreational Vehicle that would best fit them so they can enjoy.

    • United States
    • Wholesale
    • 1 - 100 Employee
    • West Coast - Sales Manager
      • Jan 2007 - Sep 2013

      Led sales calls with team members to establish sales and customers retention goals. Created and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Led sales calls with team members to establish sales and customers retention goals. Created and directed sales team training and development programs. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions.

    • United States
    • Automotive
    • Sales Manager
      • Jan 2004 - Jan 2007

      Led sales calls with team members to establish sales and customer retention goals. Grew number of customers by fifty percent in one year. Monitored customers preferences to determine focus of sales effort. Generated monthly and annual sales reports. Created and directed sales teams training and development programs. Shared product knowledge with customers while making personal recommendations. Led sales calls with team members to establish sales and customer retention goals. Grew number of customers by fifty percent in one year. Monitored customers preferences to determine focus of sales effort. Generated monthly and annual sales reports. Created and directed sales teams training and development programs. Shared product knowledge with customers while making personal recommendations.

    • Retail
    • 100 - 200 Employee
    • CAM Manager
      • Jan 1998 - Jan 2004

      Achieved a hundred percent of quota within the first year as sales manager. Led sales calls with team members to establish sales and customer retention goals. Grew numbers of customers by fifty percent in one year. Hired and trained all sales staff for new store location. Monitored customers preferences to determine focus of sales efforts. Generated monthly and annual sales report. Managed a regional sales staff consisting of 12 members. Resolved customer complaints by; exchanging merchandise, refunding money and adjusting bills. Shared product knowledge with customers while making personal recommendations. Maintained friendly and professional customer interactions. Trained in negotiations and time management. Show less

    • United States
    • Leisure, Travel & Tourism
    • 1 - 100 Employee
    • Parts Manager
      • Jan 1995 - Jan 1998

      Purchasing parts for Rental Fleet, Maintaining inventory, assigning parts to Technician & Mechanics. Purchasing parts for Rental Fleet, Maintaining inventory, assigning parts to Technician & Mechanics.

Education

  • Mt. San Antonio College
    Associate's Degree, RV Technology
    1984 - 1987
  • Bassett High School
    High School, General Studies
    1980 - 1984

Community

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