Felix Charles

Travel Coordinator at Aethon Aerial
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Contact Information
us****@****om
(386) 825-5501
Location
Brisbane City, Queensland, Australia, AU

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Experience

    • Canada
    • Aviation and Aerospace Component Manufacturing
    • 1 - 100 Employee
    • Travel Coordinator
      • Feb 2023 - Present

      • Arranged and managed executive business travel for crew and employees, distinguishing cost-effective strategies within multiple project budgets. • Provided calculated planning, excellent organization, high attention to detail, outstanding interpersonal communication and understanding of complicated logistical information to ensure coordination of travel arrangements were detailed, precise and successful. • Negotiated and liaised with companies to successfully generate new clients, including a range of corporate deals and rates while also maintaining future relationships. • Fulfilled data entries for multiple projects to assist the executive team and corporate with daily updated information on budgets, project costs and travel arrangements. • Gathered a solid understanding of Microsoft Office software suites, online reservation systems, and telecommunication systems. Show less

    • Australia
    • Wellness and Fitness Services
    • 100 - 200 Employee
    • Assistant Manager
      • Dec 2022 - Jun 2023

      • Communicated effectively and identified solutions to problems to successfully assist and convert over one hundred new leads to customers. • Assisted with overseeing gym operations to ensure exceptional customer experience while maintaining and building rapport within the community, ultimately increasing the number of referrals to new customers. • Collecting and processing outstanding account balances to assist with maintaining financial processes for the company. • Ensuring existing clients’ products and services are met, as well as identifying new market and customer leads, and successfully marketing our products to prospective customers. Show less

    • Australia
    • Retail
    • 1 - 100 Employee
    • Pool Service Technician
      • Nov 2021 - Feb 2023

      • Delivering excellent written communication by managing invoices for clients using Xero accounting software. • Strong attention to detail to ensure accurate accounting entries for customers. • Delivering excellent written communication by managing invoices for clients using Xero accounting software. • Strong attention to detail to ensure accurate accounting entries for customers.

    • Australia
    • Health, Wellness & Fitness
    • 100 - 200 Employee
    • Sales Consultant
      • Mar 2022 - Oct 2022

      • Implemented the sales process to meet demanding KPIs while providing excellent customer experience. • Handled outbound and inbound calls with low and high intent clients to generate qualified appointments for personal trainers. • Identified opportunities and provided information to new and existing clients on company offerings, membership sales and structures. • Implemented the sales process to meet demanding KPIs while providing excellent customer experience. • Handled outbound and inbound calls with low and high intent clients to generate qualified appointments for personal trainers. • Identified opportunities and provided information to new and existing clients on company offerings, membership sales and structures.

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Bartender
      • Nov 2021 - Feb 2022

      • Liaised with restaurant employees and managers to ensure the smooth running of daily operations. • Resolved customer complaints in a timely manner and solicited feedback to improve overall service. • Juggled competing priorities in a fast-paced environment, such as organising reservations, managing orders, and delivering service. • Liaised with restaurant employees and managers to ensure the smooth running of daily operations. • Resolved customer complaints in a timely manner and solicited feedback to improve overall service. • Juggled competing priorities in a fast-paced environment, such as organising reservations, managing orders, and delivering service.

Education

  • QUT (Queensland University of Technology)
    Bachelor's degree, Sports and Exercise
    2021 - 2022
  • Emmanuel College, UQ
    2021 - 2021
  • The Hutchins School
    2013 - 2020

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