Felisha Palmer

Vice President Operations at LONI.ai
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Location
Greater Toronto Area, Canada, CA

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Credentials

  • Fundamentals of Digital Marketing
    Google
    May, 2020
    - Sep, 2024

Experience

    • United States
    • IT System Custom Software Development
    • 1 - 100 Employee
    • Vice President Operations
      • Aug 2018 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • VP of Talent & Operations
      • Oct 2018 - Present

      Human Resource ManagementBusiness StrategyBusiness ProcessBudgetingStrategic ThinkingBusiness Administration• Oversee global day-to-day company operations.• Define and implement operations strategy, structure, and processes.• Manage the quarterly and annual budgeting process and P&L responsibilities.• Monitor performance to proactively identify efficiency issues and propose solutions.• Maintain a working knowledge of all phases of operations.• Lead and Manage Human Resources team company wide.• Coordinate support to operations throughout the business.• Interview, hire, train, and mentor the operations management team.• Provide regular performance updates to the senior leadership team• Proven track record as a team leader with an understanding of management practices• Demonstrated project and budget management skills• Strong business acumen with a broad understanding of fundamental business principles• Analytical problem-solving skills with an impeccable attention to detail• Ability to set overall strategy and drive process improvement• Excellent oral and written communication skills• Strong interpersonal skills with ability to collaborate and build a consensus in a high-pressure environment• Proficiency in Microsoft Office (Outlook, Excel, etc.) Show less

    • Head of Operations
      • Oct 2018 - Nov 2021

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Accounting Supervisor
      • Jun 2017 - Jul 2018
    • Canada
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • Human Resources Director
      • Dec 2007 - Dec 2017
    • Canada
    • Staffing and Recruiting
    • 300 - 400 Employee
    • Technical Recruiter- IT & Engineer Professionals
      • Jan 2016 - Jun 2017
    • Canada
    • Software Development
    • 700 & Above Employee
    • Senior Resource Manager
      • Jan 2016 - Jun 2017
    • Canada
    • Advertising Services
    • 1 - 100 Employee
    • Inside Sales
      • Apr 2016 - Nov 2016
    • Canada
    • Consumer Services
    • 1 - 100 Employee
    • Direct Sales Manager
      • Mar 2015 - Mar 2016
    • Senior Recruiting Manager
      • Nov 2011 - Jan 2015

Education

  • York University
    Liberal Arts and Sciences/Liberal Studies
    2008 - 2012

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