Felipe Pozo Lucas

Director de operaciones at Weber Solutions
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Madrid Metropolitan Area, ES
Languages
  • Español -
  • Inglés -

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Credentials

  • NICE Certified Implementation Engineer (NCIE) For NICE Trading Recording R6.6
    NICE Ltd
    Jul, 2016
    - Oct, 2024
  • NICE Certified Support Engineer (NCSE) For NICE Trading Recording R6.6
    NICE Ltd
    Jul, 2016
    - Oct, 2024
  • NICE Engage Platform R6.4
    NICE Ltd
    Apr, 2016
    - Oct, 2024
  • NICE Trading Recording R6.5 - Troubleshooting Fundamentals
    NICE Ltd
    May, 2015
    - Oct, 2024
  • NICE Trading Recording Advanced R6.5
    NICE Ltd
    Apr, 2015
    - Oct, 2024
  • NICE Interaction Management R4.1 - Migration from 8.9 and 3.x
    NICE Ltd
    Apr, 2013
    - Oct, 2024
  • NICE Sentinel Advanced R2.5
    NICE Ltd
    Nov, 2012
    - Oct, 2024
  • NICE Recording eXpress Fundamentals V6.0
    NICE Ltd
    Nov, 2011
    - Oct, 2024
  • Interaction Management 4.1 - Delta Certification
    NICE Ltd
    Oct, 2011
    - Oct, 2024
  • Unigy 2.0.1 Administrator
    IPC Systems, Inc.
    Sep, 2016
    - Oct, 2024
  • Unigy 2.0.1 Technician
    IPC Systems, Inc.
    Sep, 2016
    - Oct, 2024
  • Unigy v3.x Installer
    IPC Systems, Inc.
    Sep, 2016
    - Oct, 2024

Experience

    • Spain
    • Telecommunications
    • 1 - 100 Employee
    • Director de operaciones
      • Aug 2023 - Present

    • Optimizing Team Leader
      • Jul 2022 - Aug 2023

    • Recording Specialist
      • Nov 2018 - Jul 2022

    • United States
    • Telecommunications
    • 700 & Above Employee
    • Incident manager and service engineer
      • Feb 2016 - Nov 2018

    • Telecommunications
    • 1 - 100 Employee
    • Tecnico Mantenimiento
      • Jul 2005 - Feb 2016

    • United States
    • Business Consulting and Services
    • 1 - 100 Employee
    • Operador
      • Jul 2003 - Jul 2005

Community

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