Felipe Gonzalez
Right of Way Agent Lead at Paragon Partners Consultants- Claim this Profile
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Topline Score
Bio
Credentials
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Florida Licensed Realestate Associate
Florida Department of Business and Professional RegulationJan, 2021- Oct, 2024 -
Notary Public
Notary Public for the State of Florida
Experience
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Paragon Partners Consultants
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United States
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Real Estate
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1 - 100 Employee
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Right of Way Agent Lead
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Mar 2023 - Present
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ORC
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United States
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Real Estate
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100 - 200 Employee
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Real Estate Consultant
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Oct 2021 - Oct 2022
Right of Way Agent 3 Right of Way Agent 3
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Bowman Consulting
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United States
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Civil Engineering
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700 & Above Employee
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Real Estate Consultant
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Aug 2019 - Jul 2021
ROW Agent I ROW Agent I
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Honda of America Mfg., Inc.
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Automotive
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700 & Above Employee
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HONDA RECALL SPECIALIST
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Aug 2017 - Oct 2019
• Conduct field canvassing, “door knocks” at identified addresses with Dealerships and independently to facilitate repairs or close cases with required documentation. • Create action plans for Honda/Acura Dealerships to increase recall completion rates • Utilize MarketSource Salesforce.com dashboard to review airbag case closures. • Complete, upload and record all information to specific requirements in Salesforce.com. • Conduct presentations at Honda Regional meetings. • Identify, contact and present at community outreach and canvassing events to increase awareness of the recall and affected vehicles. • Partner with Dealership(s) outreach activities, • Communicate and resolve dealership/customer issues, apply for “goodwill” decisions (customer compensation) to close additional cases • Continuously monitor and report on the effectiveness of community outreach plans; adjust as necessary • Serve as the liaison between the customer and Honda’s Customer and Campaign Support Center, identifying and referring customers who require additional follow-up • Partner with District Parts and Service Manager to communicate dealer relation or goodwill issues • Subject matter expert on Honda/Acura Recall information • Utilize mapping and route optimization tools to effectively maximize productivity. Show less
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Education
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Technical Career Institutes
Associate of Arts and Sciences - AAS, HVAC -
Manhattan Center for Science & Mathematics
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Westchester Community College
Business Administration and Management, General -
SUNY Westchester Community College
3.06