Felipe Andriotti
Business Director at DSCON- Claim this Profile
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Bio
Newton Neto
Felipe is a business oriented person. He is highly dedicated and focused on the organization’s goals. He also has the capability to generate empowerment within all members of the team.
Newton Neto
Felipe is a business oriented person. He is highly dedicated and focused on the organization’s goals. He also has the capability to generate empowerment within all members of the team.
Newton Neto
Felipe is a business oriented person. He is highly dedicated and focused on the organization’s goals. He also has the capability to generate empowerment within all members of the team.
Newton Neto
Felipe is a business oriented person. He is highly dedicated and focused on the organization’s goals. He also has the capability to generate empowerment within all members of the team.
Experience
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Business Director
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DSCON
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Software Development
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1 - 100 Employee
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Business Director
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Feb 2013 - Present
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Sales Manager
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Apr 2009 - Feb 2013
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WPD
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Brazil
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IT Services and IT Consulting
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100 - 200 Employee
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Business Manager
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Aug 2007 - Nov 2008
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TIM Brasil
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Brazil
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Telecommunications
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700 & Above Employee
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Analista de processos e qualidade
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Mar 2003 - Jul 2007
- Coordenador do processo de certificação SOX (Sarbanes Oxley – Control owner) dos processos de RH. - Desenvolvimento do programa de avaliação de desempenho - Consultores de Excelência; - Desenvolvimento de projeto de integração dos sistemas de atendimento – CRM (P609); - Desenvolvimento de projeto de delivery de aparelhos nacionalmente – (P303); - Implantação de melhorias em sistemas, novos planos, ofertas e serviços para a célula de retenção de clientes; - Auditoria dos processos relacionados à certificação da SOX – Sarbanes Oxley (test owner); - Padronização das operações de retenção em todos os sites TIM; - Criação e acompanhamento dos indicadores de improcedências; - Criação e implantação de novos processos de atendimento.
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Education
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Universidade Federal do Rio de Janeiro
Business Administration