Executive Consultant

• Oct 2022 - Present

Alongside my role I am a member of the Empowering Employment Team delivering free webinars, CV workshops & employment advice. I also act as a "Buddy" to mentor new starters to the business on a professional and pastoral level.

Senior Consultant

• May 2022 - Oct 2022

Consultant

• Sep 2021 - May 2022

Commercial Services Executive

• Aug 2019 - Sep 2021

- Oversaw daily operations over multiple customer accounts with an average combined daily budget of £6 million - Consistently adhered to KPI's and SLA's while working at 200% typical sales levels on a remote basis - Performed initial client assessment and analysis to research needs - Built and developed positive relationships with key suppliers and customers - Monitored multiple databases to keep track of multiple banks and produced detailed reports accordingly - Ensured compliance with GDPR where any payment information was provided - Trained and supervised new starters Show less

Shift Leader

• Jun 2014 - Aug 2019

− Supervised others within my team to ensure the team worked efficiently − Co-ordinated the tasks for each shift, delegating tasks to the team’s strengths − Created motivating teams sales games and incentives to increase & achieve sales targets − Worked alongside the duty manager to solve any customer complaints − Assessed labour levels and implemented solutions to improve these − Supervised others within my team to ensure the team worked efficiently − Co-ordinated the tasks for each shift, delegating tasks to the team’s strengths − Created motivating teams sales games and incentives to increase & achieve sales targets − Worked alongside the duty manager to solve any customer complaints − Assessed labour levels and implemented solutions to improve these

Medical Simulator

• May 2014 - Dec 2017

− Contributed to the development of teaching simulations ensuring they meet defined learning objectives − Produced constructive feedback for students based on their performance − Researched each simulation in order to provide a medically sound scenario − Contributed to the development of teaching simulations ensuring they meet defined learning objectives − Produced constructive feedback for students based on their performance − Researched each simulation in order to provide a medically sound scenario