Experience

SA Commercial

• South Africa
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Customer Service Representative

  • Aug 2021 - Present



SweepSouth

• South Africa
• Internet Marketplace Platforms
• 1 - 100 Employee

• Workers Support Specialist

  • Mar 2016 - Jun 2017

  A Workers Support Specialist is responsible for supporting SweepStars and also maintaining the standards of the SweepStar employee. Assisting with general worker queries, payment queries and leave requests Assisting a lost cleaner Communicating with cleaners regarding the status on route to the booking. Assisting with worker administration tasks Follow up with workers regarding client feedback Creating serious incidents on for worker disciplinary matters A Workers Support Specialist is responsible for supporting SweepStars and also maintaining the standards of the SweepStar employee. Assisting with general worker queries, payment queries and leave requests Assisting a lost cleaner Communicating with cleaners regarding the status on route to the booking. Assisting with worker administration tasks Follow up with workers regarding client feedback Creating serious incidents on for worker disciplinary matters



Capita

• United Kingdom
• IT Services and IT Consulting
• 700 & Above Employee

• Customer Service Advisor

  • Jun 2014 - Feb 2016

  Telefónica UK Limited is a telecommunications services provider. Customer care and service to all customers clients on the Network. Telefónica UK Limited is a telecommunications services provider. Customer care and service to all customers clients on the Network.



Dann Tha Mann Productions

• Cape Town

• Co-Partner (Assitant on shoots, Production Co-ordinator, Lighting, Location Scout)

  • Jan 2012 - Jan 2016

  CO-PARTNER Video/Audio/ Photography and Design Production Company (Systems/Management/Finance/Worker Support) Casual basis of assisting in what needs to be done. Securing work with possible clients Calculating the costs and implementing future business investments. Supporting all workers and maintaining a close relation with them. Assisting with any queries. Structuring the calendar for the months ahead and alerting all of any recent duties or post for them. Setting relation between the client and editors of project and coming to common ground. Maintaining good relations with all business leaders and entrepreneurs and building a client contact list for future business related queries or bookings. Following up on clients Show less



Cloud Source

• United States
• Telecommunications
• 1 - 100 Employee

• Outsourcing Agent

  • Mar 2012 - Feb 2014

  Teaching Online English classes(TEFL) WANI Corrections - Marking written English pieces. Video work - Pre and post production. Data Capturing Teaching Online English classes(TEFL) WANI Corrections - Marking written English pieces. Video work - Pre and post production. Data Capturing



Edcon

• South Africa
• Retail
• 700 & Above Employee

• Customer Service

  • Feb 2008 - Jan 2011