Felicity cleary Assoc.CIPD

People Directorate Cluster Manager / Associate Business Partner at Oasis Academy Isle of Sheppey
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Contact Information
us****@****om
(386) 825-5501
Location
Minster-on-Sea, England, United Kingdom, UK

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I worked with Felicity in the HR team during my time at One Housing. Felicity demonstrates passion, enthusiasm and commitment to whatever project she is working on, and there were many! As a colleague she is great to work with; a strong and efficient communicator who I could always rely upon for support. She was always assisting with any enquiries in a very timely manner, and more importantly showing genuine care and compassion despite having to deal with difficult client groups and complex cases.

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Experience

    • United Kingdom
    • Education Management
    • 1 - 100 Employee
    • People Directorate Cluster Manager / Associate Business Partner
      • Jul 2023 - Present

    • Human Resources Officer
      • Mar 2022 - Jul 2023

    • United Kingdom
    • Financial Services
    • 1 - 100 Employee
    • Insurance Advisor
      • Jan 2021 - Mar 2022

    • HR Manager
      • Jan 2021 - Mar 2022

    • United Kingdom
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Healthcare Assistant
      • Jul 2020 - Jan 2021

    • United Kingdom
    • Construction
    • 1 - 100 Employee
    • Operations Administrator
      • Jul 2019 - Jul 2020

    • United Kingdom
    • Automotive
    • 100 - 200 Employee
    • Receptionist / Showroom Assistant
      • Sep 2016 - Jun 2019

      My role here was working within this prestigious dealership as a showroom Host / Receptionist. My duties are as follows: • To be the first point of contact meeting and greeting visitors entering the showroom and assist them with their enquires • To manage the showroom and customer area’s to provide a relaxed and pleasant experience for visitors • To encourage potential customers to explore and buy the brands products and services • To provide refreshments for visitors • To help ensure every customer has a pleasant customer experience • To operate the showroom switchboard, answering incoming calls promptly and politely diverting to customers to the right department. • To provide general administration support for Sales department and all as hoc duties Show less

    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Customer Service Representative
      • Sep 2014 - Jan 2017

      I undertook this customer service role throughout the evenings at this nationwide brand carrying out the following duties: • Cash handling • Stock control • Customer service delivery • Customer Support • Product handling • Visual merchandising • Operative training on internal systems I undertook this customer service role throughout the evenings at this nationwide brand carrying out the following duties: • Cash handling • Stock control • Customer service delivery • Customer Support • Product handling • Visual merchandising • Operative training on internal systems

    • United Kingdom
    • Non-profit Organizations
    • 400 - 500 Employee
    • HR Assistant
      • Apr 2011 - Jul 2013

      My contract ended working at One Housing Group One of London’s biggest Housing Providers. My duties here included: • Supporting the HR Advisor and HR Business Partner in providing a comprehensive HR service. • Ensuring accuracy and timeliness of payroll administration in close liaison with the third party payroll provider. • Producing standard reports on a daily basis for the HR Business Partner and line managers. • Ensuring accuracy and timeliness of administration in relation to changes of terms and conditions of employment. • Providing advice to managers and employees on all HR policies and procedures. • Supporting the HR Business Partner with policy review, developing and delivering the local HR Business Plan. • Recruiting and staffing logistics. • Supporting and overseeing TUPE Transfers Show less

    • Mental Health Care
    • 100 - 200 Employee
    • HR Administrator
      • Jun 2010 - Jun 2011

      This was a permanent role however the company merged with One Housing my duties included: • Recruitment administration • Despatching of application packs • Preparation of and arranging interviews • Despatch of offer letters/contracts of employment • Completing of pre-employment checks • Setting up new employee files on HR database and manual filing system. • Notifying participants of training and admin including booking and preparation of training venues • Organising/sending out certificates • Maintaining training records database system • Covering reception in times of need • Liaising with HR Manager and dealing with correspondence • Filing and collating of material. • Minuting meetings and preparing agendas for all meetings Show less

Education

  • MidKent College
    CIPD Level 3, Human Resources Management/Personnel Administration, General
    2020 - 2021
  • The Leigh Academy
    11 GCSEs Including English , Maths and Science all grade A-C
    2006 - 2006

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