Experience

Grand Hyatt at SFO

• United States
• Hospitality
• 1 - 100 Employee

• Night Audit

  • Sep 2019 - Present



TargetCW at Twilio

• Fraud Operations Specialist

  • May 2017 - Jun 2019

  • Scanned all form of Slack messaging Spam threads • Monitored alerts for Fraud scheme or messaging • Reviewed and evaluated websites associated to fraud • Examined datas • Scanned all form of Slack messaging Spam threads • Monitored alerts for Fraud scheme or messaging • Reviewed and evaluated websites associated to fraud • Examined datas



Pacifica School District

• Education Administration Programs
• 100 - 200 Employee

• Staff Substitute ( Satellite Kitchen Assistant ; School Assistant)

  • Oct 2016 - Mar 2017

  • Assisted students in computer class • Provided clerical duties • Served meals to school district • Assisted cook with food preparation • Prepared and served foods indicated on planned menus • Planned and organized food preparation appropriately • Assisted students in computer class • Provided clerical duties • Served meals to school district • Assisted cook with food preparation • Prepared and served foods indicated on planned menus • Planned and organized food preparation appropriately



Adecco at Google Express

• San Francisco, California

• Store Operator Rover

  • Aug 2015 - Oct 2016

  Present Processed daily shopping task using range of mobile devices • Worked with the design team to test new operational processes and provide insights and quality feedback • Worked in specified stores and rotates to other retail stores based upon business needs;Assist team in checking quality of processed orders. Worked with Store Leads,Store Manager and Employees for process feedback. Present Processed daily shopping task using range of mobile devices • Worked with the design team to test new operational processes and provide insights and quality feedback • Worked in specified stores and rotates to other retail stores based upon business needs;Assist team in checking quality of processed orders. Worked with Store Leads,Store Manager and Employees for process feedback.



Hallmark Aviation Services at West Jet Airlines

• San Francisco International Airport

• Customer Service Agent

  • Mar 2015 - Aug 2015

  Provided customer service at ticket counters, gate and baggage areas; Responded to guest inquiries about flights; Performed boarding and public announcement; Informed guests for connecting flights and directions;Handled elderly guest, minors and unruly guest in composed manner. Provided customer service at ticket counters, gate and baggage areas; Responded to guest inquiries about flights; Performed boarding and public announcement; Informed guests for connecting flights and directions;Handled elderly guest, minors and unruly guest in composed manner.



Pacific Gateway Concessions, LLC

• United States
• Retail
• 1 - 100 Employee

• Sales associate

  • May 2010 - Apr 2015

  • Drives sales to closure by enthusiastically asking questions and making appropriate product recommendations. • Accurately operates the POS system and accounts for all transactions (cash, credit, returns). Provides professional customer service describing products • Drives sales to closure by enthusiastically asking questions and making appropriate product recommendations. • Accurately operates the POS system and accounts for all transactions (cash, credit, returns). Provides professional customer service describing products



PAK'nSAVE

• New Zealand
• Retail Groceries
• 700 & Above Employee

• Personal Shopper

  • Apr 2007 - Nov 2011

  Checked processed orders using Safeway.com program; Reconciled customer payment issues; Picked online orders and packed groceries for home delivery service; Assist team in checking processed orders and quality assurance of goods to highest quality standard; Troubleshoot any computer errors. Checked processed orders using Safeway.com program; Reconciled customer payment issues; Picked online orders and packed groceries for home delivery service; Assist team in checking processed orders and quality assurance of goods to highest quality standard; Troubleshoot any computer errors.



Adecco Staffing, USA for Google

• Mountain View , CA

• Spam Moderator for Google Maps

  • Jun 2009 - Aug 2009

  - contract through Adecco Incharge in updating maps all over US and other countries with English version. Call customers for information before approving application for map location. Assist team in quality assurance of information to protect from spammers. - contract through Adecco Incharge in updating maps all over US and other countries with English version. Call customers for information before approving application for map location. Assist team in quality assurance of information to protect from spammers.



Beckman Coulter Diagnostics

• United States
• Medical Equipment Manufacturing
• 700 & Above Employee

• Data Admin Assistant

  • Jan 2008 - Jun 2008

  - contractor through Adecco Worked on spreadsheet sheet for old files record, Indexed all old files that will be used in future, Scanned all binders and folder for future record. Used Iron Mountain software to ship existing files and records. Created functional files for record retention. - contractor through Adecco Worked on spreadsheet sheet for old files record, Indexed all old files that will be used in future, Scanned all binders and folder for future record. Used Iron Mountain software to ship existing files and records. Created functional files for record retention.



Adecco for Google

• Mountain VIew, CA

• HRIS Coordinator

  • May 2007 - Nov 2007

  - contractor through Adecco : Worked on spreadsheet sheet to check data errors, identifying error on googlers education data, quality check for every clean-up assigned project, fixing and revising googlers school data, updates googlers education data using Hedgehog program. - contractor through Adecco : Worked on spreadsheet sheet to check data errors, identifying error on googlers education data, quality check for every clean-up assigned project, fixing and revising googlers school data, updates googlers education data using Hedgehog program.



San Mateo County- Peninsula Works.

• Government Relations Services
• 1 - 100 Employee

• Intern - Office Intern

  • Aug 2006 - Jan 2007

  Intern / Office Intern : Facilitated Seminars,Created Flyers for every seminar classes every month, teached computer classes, Performed office assistant duties. Intern / Office Intern : Facilitated Seminars,Created Flyers for every seminar classes every month, teached computer classes, Performed office assistant duties.