Felicia King
President / vCISO / Security Architect / Business Consultant at Quality Plus Consulting- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Teri Smetana
I met Felicia in the MBA program at the University of Wisconsin-Parkside. We took several classes together and worked on many projects. During that time, I have gotten to know Felicia quite well. I enjoy her integrity, extensive IT knowledge, and determination to excel. Felicia is a pleasure to work with because her pleasant and positive attitude can make nearly any work seem fun and interesting. She usually became the leader of our group projects and always handled the position fairly by making sure everyone had equal amounts of work that they enjoyed. If we had someone in our group who would continuously complain, rather than getting upset, Felicia would continue to point out the positives until the person began to enjoy themselves. For classes, Felicia always took the initiative to make sure her work was done exceptionally well. She also made sure she was thoroughly prepared to participate in class discussions. Due to her love of statistics and determination to spread her passion of success, Felicia provided extensive study materials for the professor to utilize in all his classes and organized a study group where students were able to understand the importance and intrinsic value of statistics in the MBA program. Although Felicia has graduated, the excitement she put into her groups has given the other students the passion to want to excel in the MBA program. With her relentless motivation and her knowledge in several areas, Felicia would bring a wealth of knowledge and skills to any organization.
Yuan Li
Felicia King is a very professional and intelligent person. She has strong background in Information Technology as well as Business Management. We had a MBA course together, and did several projects together. I was impressed by her leadership skills and expertise in computer systems. She has all the quality to be an excellent leader which includes organizational, problem solving and managing people skills. She demonstrated her leadership numerous times on the various projects that we had to do in class.
Julie Gozdowiak
I've had the pleasure of working with Felicia at more than one employer. I started my current position in July of 2012 and Felicia has been a lifesaver in guiding the network and server architecture. She did an excellent job configuring our virtual server but the recent skill that I’ve been able to take full advantage of is her script writing. While I’ve used many of her scripts over the years I enjoyed the full power today when I was able to use the knowledge she gave me to deploy printers to 84 PCs in no time at all. It was a thing of beauty. Her script writing makes it possible for me to be a one person IT department and successfully manage 200 PCs.
Teri Smetana
I met Felicia in the MBA program at the University of Wisconsin-Parkside. We took several classes together and worked on many projects. During that time, I have gotten to know Felicia quite well. I enjoy her integrity, extensive IT knowledge, and determination to excel. Felicia is a pleasure to work with because her pleasant and positive attitude can make nearly any work seem fun and interesting. She usually became the leader of our group projects and always handled the position fairly by making sure everyone had equal amounts of work that they enjoyed. If we had someone in our group who would continuously complain, rather than getting upset, Felicia would continue to point out the positives until the person began to enjoy themselves. For classes, Felicia always took the initiative to make sure her work was done exceptionally well. She also made sure she was thoroughly prepared to participate in class discussions. Due to her love of statistics and determination to spread her passion of success, Felicia provided extensive study materials for the professor to utilize in all his classes and organized a study group where students were able to understand the importance and intrinsic value of statistics in the MBA program. Although Felicia has graduated, the excitement she put into her groups has given the other students the passion to want to excel in the MBA program. With her relentless motivation and her knowledge in several areas, Felicia would bring a wealth of knowledge and skills to any organization.
Yuan Li
Felicia King is a very professional and intelligent person. She has strong background in Information Technology as well as Business Management. We had a MBA course together, and did several projects together. I was impressed by her leadership skills and expertise in computer systems. She has all the quality to be an excellent leader which includes organizational, problem solving and managing people skills. She demonstrated her leadership numerous times on the various projects that we had to do in class.
Julie Gozdowiak
I've had the pleasure of working with Felicia at more than one employer. I started my current position in July of 2012 and Felicia has been a lifesaver in guiding the network and server architecture. She did an excellent job configuring our virtual server but the recent skill that I’ve been able to take full advantage of is her script writing. While I’ve used many of her scripts over the years I enjoyed the full power today when I was able to use the knowledge she gave me to deploy printers to 84 PCs in no time at all. It was a thing of beauty. Her script writing makes it possible for me to be a one person IT department and successfully manage 200 PCs.
Teri Smetana
I met Felicia in the MBA program at the University of Wisconsin-Parkside. We took several classes together and worked on many projects. During that time, I have gotten to know Felicia quite well. I enjoy her integrity, extensive IT knowledge, and determination to excel. Felicia is a pleasure to work with because her pleasant and positive attitude can make nearly any work seem fun and interesting. She usually became the leader of our group projects and always handled the position fairly by making sure everyone had equal amounts of work that they enjoyed. If we had someone in our group who would continuously complain, rather than getting upset, Felicia would continue to point out the positives until the person began to enjoy themselves. For classes, Felicia always took the initiative to make sure her work was done exceptionally well. She also made sure she was thoroughly prepared to participate in class discussions. Due to her love of statistics and determination to spread her passion of success, Felicia provided extensive study materials for the professor to utilize in all his classes and organized a study group where students were able to understand the importance and intrinsic value of statistics in the MBA program. Although Felicia has graduated, the excitement she put into her groups has given the other students the passion to want to excel in the MBA program. With her relentless motivation and her knowledge in several areas, Felicia would bring a wealth of knowledge and skills to any organization.
Yuan Li
Felicia King is a very professional and intelligent person. She has strong background in Information Technology as well as Business Management. We had a MBA course together, and did several projects together. I was impressed by her leadership skills and expertise in computer systems. She has all the quality to be an excellent leader which includes organizational, problem solving and managing people skills. She demonstrated her leadership numerous times on the various projects that we had to do in class.
Julie Gozdowiak
I've had the pleasure of working with Felicia at more than one employer. I started my current position in July of 2012 and Felicia has been a lifesaver in guiding the network and server architecture. She did an excellent job configuring our virtual server but the recent skill that I’ve been able to take full advantage of is her script writing. While I’ve used many of her scripts over the years I enjoyed the full power today when I was able to use the knowledge she gave me to deploy printers to 84 PCs in no time at all. It was a thing of beauty. Her script writing makes it possible for me to be a one person IT department and successfully manage 200 PCs.
Teri Smetana
I met Felicia in the MBA program at the University of Wisconsin-Parkside. We took several classes together and worked on many projects. During that time, I have gotten to know Felicia quite well. I enjoy her integrity, extensive IT knowledge, and determination to excel. Felicia is a pleasure to work with because her pleasant and positive attitude can make nearly any work seem fun and interesting. She usually became the leader of our group projects and always handled the position fairly by making sure everyone had equal amounts of work that they enjoyed. If we had someone in our group who would continuously complain, rather than getting upset, Felicia would continue to point out the positives until the person began to enjoy themselves. For classes, Felicia always took the initiative to make sure her work was done exceptionally well. She also made sure she was thoroughly prepared to participate in class discussions. Due to her love of statistics and determination to spread her passion of success, Felicia provided extensive study materials for the professor to utilize in all his classes and organized a study group where students were able to understand the importance and intrinsic value of statistics in the MBA program. Although Felicia has graduated, the excitement she put into her groups has given the other students the passion to want to excel in the MBA program. With her relentless motivation and her knowledge in several areas, Felicia would bring a wealth of knowledge and skills to any organization.
Yuan Li
Felicia King is a very professional and intelligent person. She has strong background in Information Technology as well as Business Management. We had a MBA course together, and did several projects together. I was impressed by her leadership skills and expertise in computer systems. She has all the quality to be an excellent leader which includes organizational, problem solving and managing people skills. She demonstrated her leadership numerous times on the various projects that we had to do in class.
Julie Gozdowiak
I've had the pleasure of working with Felicia at more than one employer. I started my current position in July of 2012 and Felicia has been a lifesaver in guiding the network and server architecture. She did an excellent job configuring our virtual server but the recent skill that I’ve been able to take full advantage of is her script writing. While I’ve used many of her scripts over the years I enjoyed the full power today when I was able to use the knowledge she gave me to deploy printers to 84 PCs in no time at all. It was a thing of beauty. Her script writing makes it possible for me to be a one person IT department and successfully manage 200 PCs.
Credentials
-
Endpoint Security Technical Certification
WatchGuard TechnologiesOct, 2022- Nov, 2024 -
3CX v16 Advanced Certified Engineer
3CXJun, 2019- Nov, 2024 -
3CX v16 Basic Certified Engineer
3CXJun, 2019- Nov, 2024 -
3CX v16 Intermediate Certified Engineer
3CXJun, 2019- Nov, 2024 -
Acronis Files Certified Engineer
AcronisOct, 2018- Nov, 2024 -
Acronis Certified Engineer
AcronisJun, 2018- Nov, 2024 -
Firewall Policies for 12.1
WatchGuard TechnologiesApr, 2018- Nov, 2024 -
Microsoft Voice Endpoints - Technical & Sales
PolycomApr, 2018- Nov, 2024 -
Voice Endpoints - Technical & Sales
PolycomApr, 2018- Nov, 2024 -
Fireware Essentials 12.1
WatchGuard TechnologiesFeb, 2018- Nov, 2024 -
Complete User Protection - Control Manager 6 - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Complete User Protection - Email and Collaboration - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Complete User Protection - Endpoint Application Control - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Complete User Protection - Endpoint Protection - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Complete User Protection - Hosted Email Security - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Complete User Protection - Interscan Web Security as a Service - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Complete User Protection - Web Gateway - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Worry-Free Business Security - Technical & Sales
Trend MicroApr, 2016- Nov, 2024 -
Fireware Essentials on 11.10 Fireware
WatchGuard TechnologiesMar, 2016- Nov, 2024 -
Fireware Firewall Policies
WatchGuard TechnologiesMar, 2016- Nov, 2024 -
WatchGuard Wireless
WatchGuard TechnologiesMar, 2016- Nov, 2024 -
Cybersecurity and Its Ten Domains
University System Of GeorgiaNov, 2015- Nov, 2024 -
HP ATP Flex Networking V3
Hewlett Packard EnterpriseNov, 2015- Nov, 2024 -
Synology DSM Gold Certification
SynologyNov, 2015- Nov, 2024 -
Synology DSM 5.0 Silver Certification
SynologyOct, 2015- Nov, 2024 -
Dell Networking OS 9 Product Overview
-Sep, 2015- Nov, 2024 -
Dell Networking OS9 CLI Basics
-Sep, 2015- Nov, 2024 -
PowerEdge VRTX Technical Overview v2 0414
DellSep, 2015- Nov, 2024 -
Network Video Fundamentals
Axis CommunicationsJun, 2015- Nov, 2024 -
Axis Certified Professional - Axis Network Video
Axis CommunicationsApr, 2015- Nov, 2024 -
WatchGuard Certified System Professional - XTM 11.9 Advanced Networking
WatchGuard TechnologiesSep, 2014- Nov, 2024 -
WatchGuard Certified System Professional - XTM 11.9 VPN
WatchGuard TechnologiesSep, 2014- Nov, 2024 -
WatchGuard Certified System Professional XTM 11.9 OS and Security Suite
WatchGuard TechnologiesSep, 2014- Nov, 2024 -
WatchGuard Certified System Professional - Fireware XTM 11.8
WatchGuard TechnologiesDec, 2013- Nov, 2024 -
First Responder
ATTSJan, 2013- Nov, 2024 -
Dell Blade Server Solutions
DellSep, 2011- Nov, 2024 -
Certified Systems Professional, XTM 11.8 OS, BOVPN, Multi-WAN, Traffic Managment
WatchGuard TechnologiesFeb, 2010- Nov, 2024 -
Axis Certified Consultant
Axis CommunicationsJun, 2007- Nov, 2024 -
Small Business Specialist
MicrosoftJan, 2007- Nov, 2024
Experience
-
QPC Security
-
United States
-
IT Services and IT Consulting
-
1 - 100 Employee
-
President / vCISO / Security Architect / Business Consultant
-
Jan 2000 - Present
QPC is a full-service IT consulting and managed services company specializing in information security risk management. Our solutions deliver consistent long-term results for clients. QPC is a top WatchGuard partner and has Trend Micro's Small Business Security Specialization. • Function as IT Director of clients' businesses by contract; responsible for budgets, vendor management, management of internal IT personnel, talent acquisition, policies, and more • Primary consultant and sales engineer for 53 active clients • Manage secondary consultants and overall workload/client • Manage client relationship and expectations using CRM and professional communication skills • Manage other IT vendors for clients, review and negotiate contracts on behalf of clients, ensure client interests are protected • Design, implement, and support Active Directory domains w/ multiple sites and WAN replication • Design, implement and support networks with dual WAN, site-to-site VPNs, remote client VPNs, and all associated network services such as DNS, DHCP, and IPSec • Install routers, complex multi-WAN/multi-LAN firewalls, and wireless networks • Install, upgrade, and support standard business applications and 100+ specialty apps for clients; manage SQL and other database servers to support specialty apps • Perform public-facing domain, DNS, website, and email migrations • Design, implement, and support full disaster avoidance and recovery systems for clients’ infrastructure, email and specialty apps • Develop and mentor other IT personnel • Lead architect/engineer for hybrid Office 365 migrations Show less
-
-
-
Gateway Technical College
-
United States
-
Higher Education
-
700 & Above Employee
-
Program Advisor
-
May 2023 - Present
Program Advisor for information technology and cybersecurity student training curricula. Program Advisor for information technology and cybersecurity student training curricula.
-
-
-
Aristocrats of WI rabbitry - the only holistic Polish therapy rabbit breeder
-
Somers, Wisconsin, United States
-
Rabbit Whisperer
-
Jan 2018 - Present
Rabbit whispering, rabbit breeding and training, training humans how to properly take care of their rabbit companions. Engineering and supplying superior rabbit housing for healthy, happy rabbits. Author of rabbit books. Inventor of superior rabbit watering systems that are frost free. Visit the therapy rabbits podcast. https://therapyrabbits.podbean.com Rabbit whispering, rabbit breeding and training, training humans how to properly take care of their rabbit companions. Engineering and supplying superior rabbit housing for healthy, happy rabbits. Author of rabbit books. Inventor of superior rabbit watering systems that are frost free. Visit the therapy rabbits podcast. https://therapyrabbits.podbean.com
-
-
-
-
Host of BreakfastBytes radio show
-
Dec 2004 - Present
Host Saturday computers and technology radio show on national public radio WGTD 91.1FM. Educate IT professionals and the general public on security and technology-related topics. Host Saturday computers and technology radio show on national public radio WGTD 91.1FM. Educate IT professionals and the general public on security and technology-related topics.
-
-
-
Company Confidential
-
Racine, WI
-
Director of IT Services
-
Aug 2014 - Nov 2015
Lead and manage a national services team of engineering staff that provide full service MSP and consulting services for 40,000 clients nationally. Lead Office 365 migrations, network security and re-engineering projects, and server virtualization projects. Improve processes, create engineer onboarding and training documentation. Design and document quality assurance processes for projects. Lead and manage a national services team of engineering staff that provide full service MSP and consulting services for 40,000 clients nationally. Lead Office 365 migrations, network security and re-engineering projects, and server virtualization projects. Improve processes, create engineer onboarding and training documentation. Design and document quality assurance processes for projects.
-
-
-
-
Director of Information Technology
-
Nov 2008 - Jan 2011
As the director of IT for R/KCAA, I was responsible for managing the network infrastructure, server, application and PC platforms for over 100 knowledge workers at 7 facilities. I planned, coordinated, directed, and designed all operational activities of the IT organization and provided direction for IT support solutions. I worked with the business units to know their needs and processes so that IT solutions could be implemented to match their needs in a cost-effective way which also integrated with the rest of the organization. I also managed all vendor relations for the agency in the area of anything technology-related. Show less
-
-
-
-
Board of Directors
-
Sep 2006 - Jul 2009
• As Technology Director, manage the design and implementation of http://wwe.org website; implement email system and manage external domain migration; migrate voicemail system from POTS to electronic system that emails voicemails to appropriate board members • As Treasurer, audit organization financials, and obtain directors and officers liability insurance • As board member, assist with membership growth and programming development efforts • As Technology Director, manage the design and implementation of http://wwe.org website; implement email system and manage external domain migration; migrate voicemail system from POTS to electronic system that emails voicemails to appropriate board members • As Treasurer, audit organization financials, and obtain directors and officers liability insurance • As board member, assist with membership growth and programming development efforts
-
-
-
SC Johnson
-
United States
-
Manufacturing
-
700 & Above Employee
-
Senior IS Analyst
-
Oct 2000 - Sep 2004
• Completed the design of Active Directory including full multi-level security policy and 188 page design document • Implemented three Active Directory domains within two different forests (company-wide) • Led the development of a global support structure for servers • Developed and implemented account policy for member servers, the master, and trusted domains • Performed security audit of 150 servers and produced gaps analysis report with prioritization and project cost estimates to correct gaps • Created 16 audit procedures and implemented them for the Windows server infrastructure • Developed, documented, implemented global Time Service for the domain and clients • Developed and implemented global Windows server security standards • Compiled all server migration techniques into a document usable worldwide for server migrations • Developed file server storage usage policy • Wrote 75+ technical documents for both technical and end-user staff Show less
-
-
-
Modine Manufacturing Company
-
United States
-
Manufacturing
-
700 & Above Employee
-
Administrator and Network Analyst
-
Oct 1998 - Oct 2000
• Administered and maintained 375 enterprise-wide printers • Administered and maintained 10 business-critical specialty application servers • Provided client-facing support and training on specialty client-server applications • Developed imaging process and standards for standard and engineering systems PCs • Designed, implemented, administered, and maintained the enterprise-wide backup and disaster recovery solution • Developed and performed full training for Modine disaster recovery support staff • Played a key project leader role in 13 separate business-critical Y2K and upgrade migrations • Participated in the development of corporate-wide short- and long-range network, desktop, and messaging strategies (LAN, WAN, Dial-Up) • Served as project leader for desktop and network operating system projects • Provided second- and third-level technical support for the Network Services Department • Developed process and procedure standards and documentation and trained support staff Show less
-
-
Education
-
University of Wisconsin-Parkside
Master's Degree, MBA - Business Administration and Management, General -
Spartan Tactical
Completed 8 hr training on self-aid/buddy-aid for trauma injuries -
Carthage College
Bachelor of Arts, Business Administration (3.952 GPA) Summa Cum Laude -
Massad Ayoob Group
MAG20, Armed Citizen's Rules of Engagement -
Gateway Technical College
SMAW, Shielded metal arc welding -
Ken Blanchard
Situational Leadership 1 & 2 -
Susan Van Vleet Consultants
Managing Corporate Change -
Howick Associates
Compleat Facilitator -
DDI - Development Dimensions International
Targeted Selection -
Johnson Learning Institute
Project Management Practices -
American Management Association
Getting Results without Authority -
Covey Leadership Center
7 Habits of Highly Effective People -
Susan Van Vleet Consultants
Productive Relationships -
Zenger-Miller
Leading Teams -
University of Wisconsin-Parkside
Chemical Engineering