Felicia Yap
Barista at Alchemist Coffee- Claim this Profile
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Topline Score
Bio
Credentials
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Follow Food and Beverage Safety and Hygiene Policies and Procedures
Temasek PolytechnicFeb, 2020- Nov, 2024
Experience
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Alchemist Coffee
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Singapore
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Food & Beverages
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1 - 100 Employee
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Barista
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Dec 2022 - Present
Serving coffee Coffee calibration Serving coffee Coffee calibration
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Cafe Monochrome
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Singapore
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Supervisor
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Mar 2022 - Sep 2022
Managed a team from various backgrounds Oversees all aspects of the cafe operation Purchase and control of inventory Resolve customer complaints Ensure practice of health and safety regulations Brought forth excellent multitasking and prioritzing skills Supervised and trained teams of part-time and full-time employees in sales, merchandising, and inventory control. Managed a team from various backgrounds Oversees all aspects of the cafe operation Purchase and control of inventory Resolve customer complaints Ensure practice of health and safety regulations Brought forth excellent multitasking and prioritzing skills Supervised and trained teams of part-time and full-time employees in sales, merchandising, and inventory control.
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Les Amis Group
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Singapore
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Hospitality
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100 - 200 Employee
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Les Amis Restaurant Kitchen Internship
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Mar 2021 - Aug 2021
Duration (15 March 2021 to 9 August 2021) Worked at Poisson Station as an Intern Wiping stains off fresh plates for final plating Prepping Mise En Place Assisting Chef De Partie Doing final plating I was able to lead new intern in the station before ending my internship. Duration (15 March 2021 to 9 August 2021) Worked at Poisson Station as an Intern Wiping stains off fresh plates for final plating Prepping Mise En Place Assisting Chef De Partie Doing final plating I was able to lead new intern in the station before ending my internship.
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Mosanco Enchanted Café Pte Ltd
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Singapore, Singapore
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Cafe Assistant
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Aug 2020 - Feb 2021
Duration (22 August 2020 to 22 February 2021) Café Assistant as a Part Time Does opening and closing. Duties including cashiering, waitressing, preparing drinks & foods and washing dishes. Duration (22 August 2020 to 22 February 2021) Café Assistant as a Part Time Does opening and closing. Duties including cashiering, waitressing, preparing drinks & foods and washing dishes.
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Central Perk
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United Kingdom
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Hospitality
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1 - 100 Employee
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Part-time waitress
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Dec 2018 - Mar 2020
Trained new staff on POS system, guest services, and restaurant policies and procedures. Manage the entire floor that consist of about 20 tables. Nominated for employee-of-the-months for excellent attitude and exemplary customer service skills. I was also assigned to Oyster Co which was beside of Central Perk. It is under the same owner and therefore at some days, I would handle service at Oyster Co alone. Trained new staff on POS system, guest services, and restaurant policies and procedures. Manage the entire floor that consist of about 20 tables. Nominated for employee-of-the-months for excellent attitude and exemplary customer service skills. I was also assigned to Oyster Co which was beside of Central Perk. It is under the same owner and therefore at some days, I would handle service at Oyster Co alone.
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Hotels and Agency
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Singapore, Singapore
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Banquet Server
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Dec 2017 - Dec 2018
Duration (December 2017 to December 2018) Serving drinks and foods to guests Duration (December 2017 to December 2018) Serving drinks and foods to guests
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Education
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2019 - 2022
Temasek Polytechnic
Diploma of Education, Culinary and Catering Management -
2018 - 2019
Outram Secondary School
GCE 'O' Level -
2014 - 2017
Outram Secondary School
GCE 'N' Level
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