Experience

TuSimple

• United States
• Software Development
• 400 - 500 Employee

• Office Assistant

  • Jan 2019 - Present



QuikTrip

• United States
• Retail
• 700 & Above Employee

• Assistant Manager

  • Jun 2017 - Jan 2019

  QuikTrip is a constantly changing environment, I support my staff in making it easier to adapt to changes by providing different techniques in completing and prioritizing tasks. In this fast-paced environment, it is important to be able to make quick decisions, think on your toes, and follow up on clerks to ensure the condition of your store exceeds corporate standards. At the cash register, quick math is essential, to keep both sides of your register’s line moving, as the registers do not tell you the amount of change you owe the customer. Show less



Dillard's Inc.

• United States
• Retail
• 700 & Above Employee

• Counter Manager

  • Jun 2016 - Jun 2017

  I began my position as a fragrance specialist, by exceeding my goals and giving excellent and pleasant customer service, I was able to move to a counter manager position. I would constantly need to turn the “just looking” customer into a “reoccurring purchase” customer by exceeding service expectations. I began my position as a fragrance specialist, by exceeding my goals and giving excellent and pleasant customer service, I was able to move to a counter manager position. I would constantly need to turn the “just looking” customer into a “reoccurring purchase” customer by exceeding service expectations.



Afni, Inc.

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Representative

  • Jan 2016 - Jun 2016

  Taking calls for Verizon Wireless Customer Care has taught me patience and persistence. My job was essentially to make people happy in less than 3 minutes, and that wasn’t always an easy task when customers would call with upset with their service. I would have to quickly come up with a resolution and apply it to the customer account accordingly, without leaving them on hold for extended times and keeping pleasant conversation going. Taking calls for Verizon Wireless Customer Care has taught me patience and persistence. My job was essentially to make people happy in less than 3 minutes, and that wasn’t always an easy task when customers would call with upset with their service. I would have to quickly come up with a resolution and apply it to the customer account accordingly, without leaving them on hold for extended times and keeping pleasant conversation going.



Bath and Bodyworks

• Tucson, Arizona Area

• Sales Lead

  • Jan 2014 - Jun 2016

  I started my position as a sales associate and moved up to be a sales lead by showing excellent customer service and exceeding my sales goals. By being a team player, we can make marketing changes monthly during and after store hours. I started my position as a sales associate and moved up to be a sales lead by showing excellent customer service and exceeding my sales goals. By being a team player, we can make marketing changes monthly during and after store hours.



Imagine Realty Services

• United States
• Real Estate
• 1 - 100 Employee

• Administrative Assistant

  • Oct 2014 - Jul 2015

  I practiced organizational skills and excellent customer service daily by filing tenant leases and personal confidential information as well as taking phone calls, managing broker and agent schedules, writing orders, and maintaining office common areas I practiced organizational skills and excellent customer service daily by filing tenant leases and personal confidential information as well as taking phone calls, managing broker and agent schedules, writing orders, and maintaining office common areas