Felicia Turner
Document Specialist at Delta Community Credit Union- Claim this Profile
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Topline Score
Bio
Experience
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Delta Community Credit Union
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United States
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Financial Services
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700 & Above Employee
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Document Specialist
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Feb 2019 - Present
• Proficient in the use of office productivity technology, such as Microsoft Office, Word, Excel, Outlook, and PowerPoint. • Responsible for communicating with members to answer questions regarding consumer loan products • Receives and sorts incoming documentation and materials: sends/receives documentation; distributes/delivers incoming faxes, subpoenas, mail, or other documentation • Work closely with Loan Officers and Loan Consultants to obtain credit information and coordinate closings to meet the sales goals of the consumer lending function of the credit union Show less
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First Advantage
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Administrative Assistant
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Jul 2017 - Oct 2018
• Serves as departmental human resources liaison; prepares new employee paperwork; processes documentation pertaining to personnel/payroll functions • Produce and distribute correspondence memos, letters, faxes and forms • Processes documentation pertaining to budget or general company information • Serves as departmental human resources liaison; prepares new employee paperwork; processes documentation pertaining to personnel/payroll functions • Produce and distribute correspondence memos, letters, faxes and forms • Processes documentation pertaining to budget or general company information
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First Data Merchant Services
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Financial Services
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700 & Above Employee
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Administrative Assistant
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Oct 2014 - Jul 2017
• Processes a variety of documentation associated with department operations within designated timeframes and per established procedures • Answer telephone calls and greet visitors. Respond to request for services and assistance • Processed a variety of documentation associated with Departmental operations. • Communicate with various departments and outside clients / agencies to coordinate work activities and exchange information to resolve problems • Processes a variety of documentation associated with department operations within designated timeframes and per established procedures • Answer telephone calls and greet visitors. Respond to request for services and assistance • Processed a variety of documentation associated with Departmental operations. • Communicate with various departments and outside clients / agencies to coordinate work activities and exchange information to resolve problems
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Retail Data Systems
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United States
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Computer Hardware Manufacturing
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200 - 300 Employee
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Administrative Coordinator
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Aug 2013 - Feb 2017
• Researched issues on various computer systems and databases to resolve complaints • Processes purchasing documentation and review purchases requisitions and verify the ability of budgeting funds • Maintain calendar/ schedule of activity for the assigned manager and department division • Reply to client needs through an extensive help desk ticketing system. • Perform customer service functions in person, by telephone and by mail • Researched issues on various computer systems and databases to resolve complaints • Processes purchasing documentation and review purchases requisitions and verify the ability of budgeting funds • Maintain calendar/ schedule of activity for the assigned manager and department division • Reply to client needs through an extensive help desk ticketing system. • Perform customer service functions in person, by telephone and by mail
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Education
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Westwood College-Atlanta
Bachelor's degree, Criminal Justice and Corrections