Felicia Shapiro, MSW, LSW

Behavioral Health Specialist at Action Wellness (formerly ActionAIDS)
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Location
Greater Philadelphia

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Experience

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Behavioral Health Specialist
      • Feb 2023 - Present

      Provide trauma-informed behavioral health services to people living with HIV/AIDS (PLWHA), whose primary presenting problem is mental health and/or substance use relatedUtilize a strengths-based approach and motivational interviewing techniques to support clients in achieving various goalsCollaborate with providers and support systems to ensure client needs are met, including medical providers, social service organizations, pharmacies, mental health providers, and familiesProvide mental health consultation and evaluation for clients on medical case managers’ caseloadsSupervise medical case managers utilizing education, resources, and clinical support Show less

    • Diversity, Equity, and Inclusion (DEI) Committee Member
      • May 2022 - Present

      Co-facilitate “Chat & Chews” to discuss various pressing DEI topics that affect staff and clientsAdvocate for various staff trainings to enhance knowledge and celebration of marginalized and disenfranchised identitiesDesigned DEI Calendar to include different racial, ethnic, cultural, religious, and LGBTQ+ holidays and celebrations in an effort to promote visibility, understanding, and belongingAssisted with survey design to capture clients’ experiences of discrimination in various service settings Show less

    • Medical Case Manager
      • Mar 2022 - Jan 2023

      Provide specialized case management services to PLWHA and other chronic illnessesConduct biopsychosocial assessments utilizing Division of HIV Health’s (DHH) Rapid & Comprehensive Assessment and Plan (RAP & CAP)Develop, implement, and monitor clients’ service care plansProvide psychoeducation related to medical and mental health conditions, sexual health, harm reduction, and medication adherenceAdvocate for quality and equitable care in medical and other service settings

    • United States
    • Civic and Social Organizations
    • 1 - 100 Employee
    • Education Justice Coordinator
      • Jul 2020 - Apr 2021

      Led PICC’s Welcoming Schools Campaign, a statewide education justice endeavor aimed at creating more welcoming and supportive schools for immigrant and refugee students and families Organized and facilitated educational workshops for immigrant and refugee students, parents, educators, and advocates across Pennsylvania Designed comprehensive mixed methods surveys to better understand educational experiences and needs of immigrant and refugee students and parents across Pennsylvania Developed well-informed and community-led policy recommendations intended to ensure Pennsylvania school districts demonstrate welcoming and supportive communities for immigrants and refugees Composed detailed Welcoming Schools Campaign internal report documenting purpose, methodology, survey results, and recommendations Show less

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Case Manager
      • Sep 2019 - Jun 2020

      Managed care of unhoused individuals in emergency shelter Developed and implemented individualized service care plans Conducted comprehensive housing assessments using Vulnerability Index - Service Prioritization Decision Assistance Tool (VISPADT) to identify risk and housing needs Revised and modernized Center for Hope’s Comprehensive Assessment, utilized to conduct biopsychosocial evaluations Coordinated intake process and established care for newly referred individuals Managed care of unhoused individuals in emergency shelter Developed and implemented individualized service care plans Conducted comprehensive housing assessments using Vulnerability Index - Service Prioritization Decision Assistance Tool (VISPADT) to identify risk and housing needs Revised and modernized Center for Hope’s Comprehensive Assessment, utilized to conduct biopsychosocial evaluations Coordinated intake process and established care for newly referred individuals

    • United States
    • Public Policy Offices
    • 1 - 100 Employee
    • Social Work Intern
      • Aug 2018 - Apr 2019

      Chaired and expanded Lucas County Human Trafficking Coalition’s Mental Health Subcommittee through community outreach and engagement Supported coalition members by researching and maintaining comprehensive list of trauma treatment providers in the Northwest Ohio and Southeast Michigan vicinities Spearheaded human trafficking training initiatives for mental health professionals across the region Participated in the development of Human Trafficking Risk Interview to Screen Kids (HTRISK) tool to assess children identified as potential human trafficking victims Co-facilitated Lucas Country Runaway Task Force’s Service Coordinator Committee Composed quarterly project evaluation for Toledo’s Mommy and Me Ride for Free program Show less

    • United States
    • Individual and Family Services
    • 1 - 100 Employee
    • Social Work Intern
      • Jan 2017 - Apr 2017

      Assisted unhoused residents with resume building and job searches Oversaw implementation of educational activities and assisted with childcare Assisted unhoused residents with resume building and job searches Oversaw implementation of educational activities and assisted with childcare

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Medical Records Clerk
      • Aug 2011 - May 2013

      Composed documents detailing clients' complete medical history and 60-day summaries Performed clerical duties and maintained efficient and highly organized medical records Composed documents detailing clients' complete medical history and 60-day summaries Performed clerical duties and maintained efficient and highly organized medical records

Education

  • University of Pennsylvania
    Master of Social Work - MSW
  • The University of Toledo
    Bachelor of Social Work - BSW
  • Loyola University Chicago
    Philosophy

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