Felicia S. Fisher
Senior Administrative Assistant at Schindler Cohen & Hochman LLP- Claim this Profile
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Experience
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Schindler Cohen & Hochman LLP
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United States
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Law Practice
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1 - 100 Employee
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Senior Administrative Assistant
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Dec 2013 - Present
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Junior Administrative Assistant
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Apr 2013 - Dec 2013
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Customer Services Representative, Order Department
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Dec 2012 - Apr 2013
In my position as a customer service representative in the order department, I honed my multitasking skills while enhancing my abilities to efficiently work in a team. I answered heavy volume sales calls on switchboard, and screened and directed callers to interdepartmental personnel. I received requests from customers and their sales representatives, confirmed order details and processed them. I analyzed invoices for accuracy, recorded transactions on the Onyx system, and confirmed delivery… Show more In my position as a customer service representative in the order department, I honed my multitasking skills while enhancing my abilities to efficiently work in a team. I answered heavy volume sales calls on switchboard, and screened and directed callers to interdepartmental personnel. I received requests from customers and their sales representatives, confirmed order details and processed them. I analyzed invoices for accuracy, recorded transactions on the Onyx system, and confirmed delivery information with drivers. I also resolved order disputes and expedited adjustments. Show less In my position as a customer service representative in the order department, I honed my multitasking skills while enhancing my abilities to efficiently work in a team. I answered heavy volume sales calls on switchboard, and screened and directed callers to interdepartmental personnel. I received requests from customers and their sales representatives, confirmed order details and processed them. I analyzed invoices for accuracy, recorded transactions on the Onyx system, and confirmed delivery… Show more In my position as a customer service representative in the order department, I honed my multitasking skills while enhancing my abilities to efficiently work in a team. I answered heavy volume sales calls on switchboard, and screened and directed callers to interdepartmental personnel. I received requests from customers and their sales representatives, confirmed order details and processed them. I analyzed invoices for accuracy, recorded transactions on the Onyx system, and confirmed delivery information with drivers. I also resolved order disputes and expedited adjustments. Show less
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N/A
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Wellness and Fitness Services
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Freelance Tutor
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Sep 2011 - Dec 2012
The issue of illiteracy and general academic incomprehension has been a cause that is near and dear to my heart. After undergrad, I focused some of my time arming a few students with the skills needed to tackle any academic hurdles they faced. I met with students weekly to enhance literacy and comprehension skills, and held bi-weekly meetings with their parents/caregivers to discuss scholastic progression. I identified areas of weakness, formulated pupil specific study regimes, discussed… Show more The issue of illiteracy and general academic incomprehension has been a cause that is near and dear to my heart. After undergrad, I focused some of my time arming a few students with the skills needed to tackle any academic hurdles they faced. I met with students weekly to enhance literacy and comprehension skills, and held bi-weekly meetings with their parents/caregivers to discuss scholastic progression. I identified areas of weakness, formulated pupil specific study regimes, discussed time management skills, explained concepts covered in the classroom, reviewed homework assignments, and encouraged academic success. On occasion, I evaluated and changed tutoring methods to maximize results. This led to increased grade performance and academic confidence, and increased parental involvement. Show less The issue of illiteracy and general academic incomprehension has been a cause that is near and dear to my heart. After undergrad, I focused some of my time arming a few students with the skills needed to tackle any academic hurdles they faced. I met with students weekly to enhance literacy and comprehension skills, and held bi-weekly meetings with their parents/caregivers to discuss scholastic progression. I identified areas of weakness, formulated pupil specific study regimes, discussed… Show more The issue of illiteracy and general academic incomprehension has been a cause that is near and dear to my heart. After undergrad, I focused some of my time arming a few students with the skills needed to tackle any academic hurdles they faced. I met with students weekly to enhance literacy and comprehension skills, and held bi-weekly meetings with their parents/caregivers to discuss scholastic progression. I identified areas of weakness, formulated pupil specific study regimes, discussed time management skills, explained concepts covered in the classroom, reviewed homework assignments, and encouraged academic success. On occasion, I evaluated and changed tutoring methods to maximize results. This led to increased grade performance and academic confidence, and increased parental involvement. Show less
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Secretary (Contract Position)
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Oct 2012 - Nov 2012
As secretary for this project, I acted as a liaison between the delivery truck drivers, the Queens County Board of Elections and CitiStorage’s Operating Project and Site Managers. Often, I was the first person visitors encountered, so I greeted, welcomed and directed them appropriately, while maintaining the telecommunications and security systems. I also retained precise records of election machines, scanners, and privacy booth deliveries and retrievals for the 2012 Presidential Election. I… Show more As secretary for this project, I acted as a liaison between the delivery truck drivers, the Queens County Board of Elections and CitiStorage’s Operating Project and Site Managers. Often, I was the first person visitors encountered, so I greeted, welcomed and directed them appropriately, while maintaining the telecommunications and security systems. I also retained precise records of election machines, scanners, and privacy booth deliveries and retrievals for the 2012 Presidential Election. I was responsible for the maintenance of accurate record of employee timesheets for payroll purposes, performed spot checks of equipment upon retrieval, and crosschecked the physical findings with documented records. Show less As secretary for this project, I acted as a liaison between the delivery truck drivers, the Queens County Board of Elections and CitiStorage’s Operating Project and Site Managers. Often, I was the first person visitors encountered, so I greeted, welcomed and directed them appropriately, while maintaining the telecommunications and security systems. I also retained precise records of election machines, scanners, and privacy booth deliveries and retrievals for the 2012 Presidential Election. I… Show more As secretary for this project, I acted as a liaison between the delivery truck drivers, the Queens County Board of Elections and CitiStorage’s Operating Project and Site Managers. Often, I was the first person visitors encountered, so I greeted, welcomed and directed them appropriately, while maintaining the telecommunications and security systems. I also retained precise records of election machines, scanners, and privacy booth deliveries and retrievals for the 2012 Presidential Election. I was responsible for the maintenance of accurate record of employee timesheets for payroll purposes, performed spot checks of equipment upon retrieval, and crosschecked the physical findings with documented records. Show less
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Medisys
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Medical Device
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1 - 100 Employee
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Emergency Management Intern
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Feb 2011 - May 2011
Completed 127 hours of a 90-hour internship with MediSys Health Network’s Emergency Management Department. The MediSys Health Network’s Emergency Management Department is one of the most progressive healthcare-based emergency management operations in New York City, overseeing emergency management activities at four hospitals and over 18 long term care facilities and ambulatory care sites among other entities in Brooklyn and Queens. As an intern, I worked closely with the associate… Show more Completed 127 hours of a 90-hour internship with MediSys Health Network’s Emergency Management Department. The MediSys Health Network’s Emergency Management Department is one of the most progressive healthcare-based emergency management operations in New York City, overseeing emergency management activities at four hospitals and over 18 long term care facilities and ambulatory care sites among other entities in Brooklyn and Queens. As an intern, I worked closely with the associate director and the department to complete various projects that were presented in team meetings and to the associate director directly. During my time at MediSys, I inventoried previous response efforts, researched scenarios of airport incident responses, drafted Tsunami disaster notes, and participated in several emergency responses and emergency management activities. Show less Completed 127 hours of a 90-hour internship with MediSys Health Network’s Emergency Management Department. The MediSys Health Network’s Emergency Management Department is one of the most progressive healthcare-based emergency management operations in New York City, overseeing emergency management activities at four hospitals and over 18 long term care facilities and ambulatory care sites among other entities in Brooklyn and Queens. As an intern, I worked closely with the associate… Show more Completed 127 hours of a 90-hour internship with MediSys Health Network’s Emergency Management Department. The MediSys Health Network’s Emergency Management Department is one of the most progressive healthcare-based emergency management operations in New York City, overseeing emergency management activities at four hospitals and over 18 long term care facilities and ambulatory care sites among other entities in Brooklyn and Queens. As an intern, I worked closely with the associate director and the department to complete various projects that were presented in team meetings and to the associate director directly. During my time at MediSys, I inventoried previous response efforts, researched scenarios of airport incident responses, drafted Tsunami disaster notes, and participated in several emergency responses and emergency management activities. Show less
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Education
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Stony Brook University
Bachelor of Science (B.S.) - Health Science