Felicia Roberts
General Manager at Asset Campus Housing- Claim this Profile
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English -
Topline Score
Bio
Credentials
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CPR
American Red Cross
Experience
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General Manager
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Mar 2015 - Present
Responsible for collecting Rent and maintaining communication with delinquent residents. Worked with delinquent residents to make payments in a timely manner. Managed Rental Accounts: assigned units, transferred residents, edited and corrected ledgers, set up resident portal accounts for easy payment, moved in residents to assigned units. Collecting and Charging Fees to residents. Set up scheduled billing for all current and future tenants. Prepared accounts receivable and forecast reports: End of Month Reports, Pre-Close Reports, Delinquency Reports, Marketing Reports, Occupancy Reports, Audits and Rental Income Reports. Screened future applicants and determined approval. Responsible for Closing Accounts and preparing final account statements. Developed Marketing plan and facilitated staff training and implementation of the plan. Responsible for coordinating, scheduling and training staff Responsible for leasing property. Managed annual budget.
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Day Habilitation Specialist
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Nov 2008 - Mar 2015
Participating in the screening and/or interviewing of potential applicants and making recommendations for hire. Responsible for scheduling, assigning and maintaining staff coverage. Directly supervising and training Staff in the performance of their respective responsibilities and job duties. Meticulous documentation of Medicaid billing information and all other required Medicaid documentation. Increased safety and compliance at secondary facility. All Medicaid audits completed during my tenure were completed with no deficiencies. Insured satisfaction of services for all vested parties through case management conferences and constant communication. Drafted letters and documentation to ensure communication. Assisted with the implementation of new software system. Provided training on new system to staff.
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Education
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Mansfield University of Pennsylvania
Psychology
Community
