Experience

Global Wings Travel & Tour

• Ghana
• Travel Arrangements
• 1 - 100 Employee

• Marketing Officer

  • Oct 2019 - Present

  At Global Wings Travel and Tour, I am currently the Marketing Officer there. My duties are to bring both in new clients (Government and Private Sector) into the organization. The following are my achievements so far. I have been able to bring on board the following companies; Ghana Center for Democratic Development (CDD- Ghana) Judicial Service Masloc Ghana Volvo Ghana (SMT), and other individual clients. At Global Wings Travel and Tour, I am currently the Marketing Officer there. My duties are to bring both in new clients (Government and Private Sector) into the organization. The following are my achievements so far. I have been able to bring on board the following companies; Ghana Center for Democratic Development (CDD- Ghana) Judicial Service Masloc Ghana Volvo Ghana (SMT), and other individual clients.



GCB Bank PLC

• Ghana
• Banking
• 700 & Above Employee

• Personal Banker/Teller Services

  • Sep 2018 - Aug 2019

  At GCB bank, I was playing the role of a Personal Banker and a Teller. My duties were; Checked on the status of customer accounts and tracked cheques and payments. Answered questions about account types and banking products, such as loans, Master Cards and Visa cards. Updated Customer information and took memo off the account. Issued Cheque book and withdrawal book request. SMS alerts activation and Mobile Pin Reset. Assisted customers with requesting for or replacing lost or stolen Master Card, Visa card and Ready cash card. Printed Visa, Master and ADHOC statement for Embassy and other purposes Issued counter cheque for both individuals and corporate customers (SMEs). Reversed of wrongful debit on individual account and assisting customers with their balance enquiry. Applied charges for the request of debit card, cheque books and withdrawal books (DEDJNLON). Reached out to potential customers to generate new business. Presented financial products and services to existing and prospective customers. Engaged in ross-selling of bank products by answering inquiries; informing customers of new services and product promotions; ascertaining customers' needs; directing customers to a branch representative. As a Teller, I received: Provided account services to customers by receiving deposits (bulk cash). Assisted customer with Cheque and cash deposit. Processed Western Union, MoneyGram, Unity link, e-zwich payment and RIA. Maintained customer confidence by keeping information confidential and protected bank operations by through internal control Show less



MTN

• South Africa
• Telecommunications
• 700 & Above Employee

• Intern

  • Jun 2017 - Jul 2017

  My responsibilities included diagnosing and resolving network issues, installing, configuring hardware and software for MTN customers. My responsibilities included diagnosing and resolving network issues, installing, configuring hardware and software for MTN customers.



SOCIAL SECURITY AND NATIONAL INSURANCE TRUST (SSNIT)

• Greater Accra, Ghana

• Administrative Assistant

  • Jun 2016 - Aug 2016

  Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies. Providing real-time scheduling support by booking appointments and preventing conflicts. Making travel arrangements, such as booking flights, cars, and making hotel and restaurant reservations. Screening phone calls and routing callers to the appropriate party. Using computers to transcribe minutes from meetings, and conduct research. Greet and assist visitors. Maintain polite and professional communication via phone, e-mail, and mail. Anticipate the needs of others in order to ensure their seamless and positive experience. Show less



Parliament House Ghana

• Greater Accra, Ghana

• Government Representative

  • Jun 2015 - Aug 2015

  Organizing state functions, ceremonies and events for general government. Organizing state functions, ceremonies and events for general government.