Director of Homeless Services

• Feb 2021 - Present

Housing Supports Service Coordinator

• Feb 2018 - Feb 2021

Case Manager

• May 2015 - Feb 2018

-Extensive case management of homeless families, including the areas of housing, employment, life skills, goals, financial accountability, self-sufficiency, etc. -HMIS administrator -Screen, interview, and perform intake of new families -Coordinate services and network with other service providers -Attend meetings, trainings, and seminars -Ensure the safety of all adults and children in the program -Ensure children are enrolled and attending school -Ensure the basic needs of every family are met -Provide referrals to other organizations that may offer additional services to any of the family members -Enforce the code of behavior and take disciplinary action, including termination proceedings, as needed -Assist clients with creating and following a monthly budget and savings plan -Assist clients in obtaining public benefits -Conflict resolution -Documenting services provided and progress towards goals on a daily basis -On call duties, including providing transportation as needed -Maintaining an extensive knowledge of community resources -Provide emotional support, as needed -Client advocacy -Assist in the creation and implementation of new programming and policies Show less

Case Manager

• Oct 2014 - May 2015

-Manage a caseload of up to 12 homeless single women or women with children in a transitional housing program -Conduct case management sessions 3 times a week with each client -Conduct a house meeting once a week -Provide advocacy -Provide emotional support -Calculate and collect occupancy fees -Maintain safety and security of facility -Complete intake assessments of potential clients -Provide thorough documentation -Communicate with outside agencies and organizations -Coordinate services for clients Show less

Milieu Coordinator

• Nov 2012 - Aug 2014

-Direct care of young children aged 6-12 and teenage girls aged 12-18 in a residential treatment facility -Maintain safety -Crisis intervention -Documentation -Supervision of child development specialists -Oversee program rules -Communicate with parents, legal guardians, case workers, and advocates -Direct care of young children aged 6-12 and teenage girls aged 12-18 in a residential treatment facility -Maintain safety -Crisis intervention -Documentation -Supervision of child development specialists -Oversee program rules -Communicate with parents, legal guardians, case workers, and advocates

Milieu Therapist

• Mar 2008 - Oct 2010

-Direct care of children and adults diagnosed with ID/autism, aged 3-65 in an in-patient psychiatric hospital -Crisis management -Scheduling of hourly assignments -Created and ran groups -Assisted patients with activities of daily living -Maintained safety of staff and patients -Documentation -Direct care of children and adults diagnosed with ID/autism, aged 3-65 in an in-patient psychiatric hospital -Crisis management -Scheduling of hourly assignments -Created and ran groups -Assisted patients with activities of daily living -Maintained safety of staff and patients -Documentation