Felicia Franklin
Manager Assistant at Stonemark- Claim this Profile
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English -
Topline Score
Bio
Credentials
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National Apartment Leasing Professional
-Sep, 2007- Oct, 2024
Experience
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Stonemark
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United States
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Real Estate
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100 - 200 Employee
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Manager Assistant
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Dec 2016 - Present
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Asset Living
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United States
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Real Estate
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700 & Above Employee
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Assistant Manager
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Sep 2016 - Dec 2016
Generating leases, maintaining and increasing occupancy and delinquency, effectively communicating with residents and establishing a profitable renewal program. Responsible for monthly reports, receiving and posting rent, and assisting the Property Manager with coordination of day-to-day activities of the community. Operate the community in the absence of the Property Manager. Generating leases, maintaining and increasing occupancy and delinquency, effectively communicating with residents and establishing a profitable renewal program. Responsible for monthly reports, receiving and posting rent, and assisting the Property Manager with coordination of day-to-day activities of the community. Operate the community in the absence of the Property Manager.
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Stonemark
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United States
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Real Estate
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100 - 200 Employee
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Leasing Professional
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Mar 2016 - Sep 2016
The Montgomery Collection #416 Units Montgomery, Alabama 3/16-Current Leasing Agent (The Mark Apartments, Birchwood Apartments, Turtle Place Apartments) ⦁ Answering Phones ⦁ Practice professional leasing techniques and leased for 3 different properties at one time. ⦁ Strived for good resident/management relations to retain desirable residents. ⦁ Complete all documents required for residents and property profiles. ⦁ Conduct credit and back rounds checks on perspective residents. ⦁ Complete all clerical functions requested. ⦁ Reported daily the conditions of the grounds, buildings, and model apartments on a regular basis, as well as report any “risk management” concerns to the Assistant and Property Manager. ⦁ Comply with Fair Housing Laws ⦁ Performed any and all tasks given from both the Assistant Manager as well as the Property Manager. Show less
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Merion Residential
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United States
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Real Estate
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1 - 100 Employee
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Assistant Manager
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Jul 2011 - Nov 2015
• Protected an asset of a 277 units, and generated revenue by increasing and/or maintaining occupancy and keeping delinquency down. • Processed applications, tracked reports, moved in/moved out-completed entire process, make readies etc. • Trained leasing staff, collected and posted rents daily. • Coordinated weekly scheduling with multiple vendors and insured the pre-leased units were completed in the scheduled time frame of move in date. • Filed and maintained monthly evictions. • Worked closely with monitoring all delinquent accounts bringing delinquency from 15%-20$ down to 4% over a period of 3 yrs. Maintained collection files for both past and present residents. • Submitted weekly reports (Market surveys, rapid report, lease audits etc.) • Recognized and commended continually for being a top performer in the entire companies portfolio in sales. • Assisted Property Manager in any and all tasks given. Answered phones, took messages, faxed, copied, scanned, emailed, created resident communication documents and general office duties. Show less
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Fickling & Company
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United States
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Real Estate
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100 - 200 Employee
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Leasing Manager
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Jul 2010 - Dec 2010
• Trained, assisted, and supervised multiple Leasing Agents. • Conducted monthly marketing meetings and ran various reports, market surveys etc. • Processed rents into Yardi, and made bank deposits • Handled of all correspondences for lease renewals. • Inspected upcoming units that were pre-leased • Submitted status reports on the condition of the properties. • Organized all contractor operations on a weekly basis (painters, carpet, housekeepers, etc.) • Marketed property in order to promote sale, put homes on the leasing market. Show less
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R&R Parks and Homes
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Montgomery, Alabama Area
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Operations Manager
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Nov 2009 - Feb 2010
• Scouted out potential investment properties both Commercial and Residential Real Estate. • Inspected upcoming and current property on the market (majority due to Foreclosure). • Attended Auctions, and bided on Foreclosed Homes • Organized all contractor operations in order to “Flip Property” in a timely manner. • Monitored property on a day to day basis to check on the progress of completion of property projects. • Marketed property in order to promote sale, put homes on the leasing market. Show less
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Fickling & Company
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United States
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Real Estate
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100 - 200 Employee
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Assistant Manager
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Jun 2009 - Dec 2009
• Leased, and marketed the property to increase occupancy. • Completed and submitted current market reports, and payroll. • Completed and submitted payroll. • Performed weekly inspections on all pre-leased apartments (checked for progress status) • Performed lease audits. • Completed all necessary steps in leasing process, move in process, and moving out process. • Typed all lease paperwork and resident communication letters. • Recruited vendors for complex (carpenters, painters, landscapers, refinishers etc.) Contacted companies requesting bids for upgrades to property (tree removal, go carts, asphalt repairs etc.) • Ordered office supplies, typed all resident correspondence, and all general office duties. Show less
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Moniak Properties
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Montgomery, Alabama Area
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Assistant Manager
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Jan 2008 - Oct 2008
• Supervised a staff of 10 and overseeing operations on 2 properties with a combined unit total of 460 units. • Conducted daily grounds inspections, weekly property inspections, ensuring that all issues are being addressed in a timely manner. • Monitored all maintenance supplies to ensure that purchase order requests were used efficiently. • Reviewed and approved/ disapproved lease paperwork, applications, move-ins, evictions etc. • Approved all invoices for payment of goods & services in accordance with company procedures. • Completed weekly, monthly, and annual reports including but not limited to budget analysis, property turn- over report, delinquency report, etc. • Held community functions for residents to help maintain resident retention. • Maintained a common familiarity with Section 8 housing procedures and state tenant/ landlord laws. • Worked hand and hand with non- profit organizations- Community Action, Acts of Peace Ministry, In Justice For All. Show less
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Mullins Companies
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Montgomery, Alabama Area
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Leasing Consultant
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Nov 2005 - Jan 2008
• Leased apartment homes. • Filed office paper work, typed leases and lease renewals • Performed daily inspections on vacant units. • Scheduled appointments with all company vendors, marketing. • Worked with AMSI and MRI. • Leased apartment homes. • Filed office paper work, typed leases and lease renewals • Performed daily inspections on vacant units. • Scheduled appointments with all company vendors, marketing. • Worked with AMSI and MRI.
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Education
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Overland High School
High School Diploma