Campus Operations Administrator

• Mar 2020 - Present

Sales And Marketing Associate

• Oct 2018 - Apr 2019

Supported Vice President and Senior Vice President for Web for Enterprise Sales, with responsibility for national sales team. Identified, planned and reported key areas important to the growth of the business, including conferences, trade shows and other events. Close interaction with Marketing Director on developing collaterals and supporting overall marketing goals. Secure key prospect information and inbound leads to identify and qualify sales-ready prospects to help fill the pipeline.

Market Analyst, Field Sales Operations

• Jun 2018 - Oct 2018

Provided sales operations and marketing support to a team of 145+ sales consultants in the field. Reported daily, weekly and monthly on sales activity for senior management to establish sales goals. Assisted in recruiting and training new sales consultants. Tracked discretionary expenses for all branch offices and managed the referral reward program. Coordinated and facilitated trade shows.

Quality Assurance Specialist

• Dec 2016 - Jun 2018

As a Quality Assurance Specialist, assessed the fulfillment of newly activated Google Pay Per Click campaigns according to company standards for customer satisfaction, resulting in a significant reduction in churn of accounts. Edited and proof read websites, digital advertising for PPC and Facebook, and provided coaching to fulfillment agents. Listened to interactions between Account Managers and Customers and provided feedback on SEO, PPC, Website and Facebook campaigns.

Owner/Certified Senior Advisor

• Nov 2012 - Dec 2016

As Co-Owner of two companies in the senior health care industry, educated, consulted and advocated for seniors and their families to empower them to make appropriate and informed decisions on senior care options. Created and tracked annual sales and marketing plans against revenue goals. Created monthly reporting on KPIs. Supervised staff of two, including onboarding, training, and weekly feedback. In addition to the marketing of the business and consulting with the clients, additional responsibilities include bookkeeping and payroll coordination.

Small Business Consultant

• Oct 2010 - Oct 2012

Provided strategic planning, business plan development, and targeting marketing channels for small business start-ups, including The For Ever Group, Inc., a web-based apparel business. Researched, planned, facilitated and participated in trade shows and other events. Provided strategic planning, business plan development, and targeting marketing channels for small business start-ups, including The For Ever Group, Inc., a web-based apparel business. Researched, planned, facilitated and participated in trade shows and other events.

Independent Contractor

• May 2008 - May 2012

Lead an organization of 20 Committee Chairs and over 50 volunteers to provide educational resources and support for elementary aged children in the Duval County Public School System. Created, planned and implemented strategic curriculum based events. Provided oversight for fundraising and tracked and reported on fundraising efforts. Lead an organization of 20 Committee Chairs and over 50 volunteers to provide educational resources and support for elementary aged children in the Duval County Public School System. Created, planned and implemented strategic curriculum based events. Provided oversight for fundraising and tracked and reported on fundraising efforts.

Sr. Product Development Manager

• Sep 1992 - Apr 2000

Managed all aspects of product development for national direct marketer of collectible products including: artist recruitment, negotiating contracts, concept development and design, establishing marketing and advertising objectives, prototyping, pricing, collaborating with media, marketing and creative for product placement ads and direct mail packages, and product sourcing and manufacturing both internationally and domestically. Supervising a staff of three, launched front-end and directed backend on average 50+ programs per year, including licensed programs such as STAR TREK, STAR WARSTM, I Love LucyTM, Looney TunesTM and The Grateful Dead, as well as Hamilton specific brands. Provided market/industry research on trends and new product opportunities through working with artists, reading trade journals, attending trade shows, and traveling to potential supplier locations both foreign and domestic