Felice Delis

Front Desk at Hogs Head Golf Club
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Contact Information
us****@****om
(386) 825-5501
Location
Montreux, Vaud, Switzerland, CH
Languages
  • Dutch Native or bilingual proficiency
  • English Native or bilingual proficiency
  • German Elementary proficiency

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Experience

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Front Desk
      • Apr 2022 - Oct 2022

      - Processing check- in and check-out and provide room tours for every guest. - Provide utmost security with being a gated community. - Handeling inquiries and reservations. - Communicating any requests or information to relevant departments. - Processing check- in and check-out and provide room tours for every guest. - Provide utmost security with being a gated community. - Handeling inquiries and reservations. - Communicating any requests or information to relevant departments.

    • Ireland
    • Hospitality
    • 1 - 100 Employee
    • Management Development Trainee F&B
      • Sep 2021 - Feb 2022

      - Training new hires on appropriate protocols. - Active collaboration between different departments. - Maintaining professional relationship with guests, providing excellent customer service and assisting the managers. - Training new hires on appropriate protocols. - Active collaboration between different departments. - Maintaining professional relationship with guests, providing excellent customer service and assisting the managers.

    • Switzerland
    • Hospitality
    • 1 - 100 Employee
    • Food And Beverage Intern
      • Jun 2021 - Aug 2021

      - Helping guest select food and beverages by presenting menu; offering cocktails, answering food preparation questions.
      - Obtaining revenues by totalling charges; issuing bill, accepting payment, delivering bill and payment to guests - Helping guest select food and beverages by presenting menu; offering cocktails, answering food preparation questions.
      - Obtaining revenues by totalling charges; issuing bill, accepting payment, delivering bill and payment to guests

    • Switzerland
    • Higher Education
    • 100 - 200 Employee
    • Waiter training
      • Oct 2020 - Dec 2020

      - Contacted clients to make appointments and to deal with enquiries and complaints - Translation of official documents from Dutch to English - Contacted clients to make appointments and to deal with enquiries and complaints - Translation of official documents from Dutch to English

    • Law Practice
    • 1 - 100 Employee
    • Legal Assistant
      • Jan 2019 - Dec 2020

Education

  • Hotel Institute Montreux
    Bachelor of Business Administration in Hospitality Managment, Hospitality Administration/Management
    2020 - 2024
  • British School of Amsterdam
    A level diploma
    2014 - 2020

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