Experience

SunDun Office Refreshments
• United States
• Food and Beverage Services
• 1 - 100 Employee
• Account Executive

  • 2014 - Present


Marriott International

• United States
• Hospitality
• 700 & Above Employee

• Business Analysis Contractor- Lodging Quality Assurance

  • Nov 2011 - Aug 2014

  • Provide business support with regards to data tracking, analytics, and reporting for use by VP's to present to their superiors for evaluation of program effectiveness as well as milestone attainment YTD. Compile data generated from the LQA website to provide an executive summary of area specific concerns (i.e. Food Safety pass/fail outcomes). Create reports for use by Regional leaders to gain an understanding of Property compliance with regards to Marriott’s Property Certification process. • Provide management with budget and forecast support for the LQA department based on ground up analysis and reporting. Work with the LQA Vice Presidents and Senior Director to finalize 2012 Forecast as well as 2013 Budgets. • Provide forensic analysis with regards to process improvement and root cause analytics. Audit and identify third party web-based Audit platform issues for resolution on various operating systems (Multiple Microsoft Windows platforms as well as various Apple handheld products). • UAT Report testing of third party products to ensure correct and consistent deliverables are produced based on Marriott International LQA’s internal and external client needs. • Generate procedure guides and tools for use by the LQA team and third party Auditor. Create and maintain “How to” guides for various procedures and processes. Developed calculation tools to provide at property management a clear and direct understanding of all audit outcomes. • Reconciliation of Property Audit activity by external audit company vs. actual outcome reported vs. invoiced. • Manage TeamShare site (SharePoint) for global collaboration among various departments in support of Brand Standards.

• Senior Business Manager

  • Nov 2005 - Sep 2011

  - Architecture and Construction Responsibilities: Oversee all business operations in support of architecture and construction of limited and select service hotels (CFRST- Courtyard by Marriott, Fairfield Inn and Suites, Residence Inn by Marriott, Springhill Suites and Towneplace Suites). Budget creation, analysis & review ($20M+ annually). Manage the creation of annual operating budgets for franchised and managed new build and renovation projects. Review actual spend activity versus budget to understand business direction, and look for opportunities to improve. Forecast and Trend Analysis. Provide analysis with regards to current and future state of business for the department. Implemented several reporting mechanisms which provide executive staff with the knowledge to make better business decisions. Analysis produced also assists outside departments, companywide with developing budgets and deliverable timelines. Responsible for Division wide reporting metrics ultimately reviewed by the chairman of the M.I. (Bill Marriott Jr.). Business Development. Developed and facilitated several programs that assisted the business in identifying future state positioning. Developed and launched web-based project collaboration program. Implemented document control center, which reduced cost, associated with large offsite storage needs. Assisted with the implementation of Seibel and PeopleSoft enterprise platforms. Assisted with RFIs,& RFPs for vendor selection. Business Support Leader. Manage a diverse business operations support staff. The ten member team ranges from Systems Manager to Business Analysts to administrative assistants. Provide coaching and guidance, through day to day interaction and mentoring as well as formal scheduled performance reviews. Support Marriott Int. community outreach program. Served as team leader to ensure the success of "Spirit to Serve our Community". A companywide program to provide community service assistance around the world.



Electronic Data System, Inc

• Telecommunications
• 1 - 100 Employee

• Business Manager-Business Partner Support

  • Feb 2003 - Oct 2005

  Serve as finance liaison to Operations and Sales. The US Government business unit, which also includes all US State and Local Government, is responsible for all Government related information technology solutions. This sector of EDS produces $3.2 Billion in revenue annually, for new growth sales and growth-on-existing contract tasks. Participate in the evaluation of all Government sales pursuits within a sales pipeline of ~$6 Billion for 2005. Assess all financial components required for the pursuits such as; Capital requirements, Revenue and Operating Profit evaluations, Research and Pursuit Costs and Net Cash Flow impacts. Evaluate forecasts on existing business to ensure that budgetary obligations will be met. Perform monthly reviews to discover and define potential degradation to current contract profit streams, as well as mitigation plans to help prevent run-off. Facilitate all corporate reporting requirements, providing direct support to the Chief Financial Officer for the US Government sector (Requirements included but not limited to- Profit and Loss forecasting and close, Balance sheet forecasting and close, Close to budget analysis, Forecast to Budget analysis). Aid operational leaders on contracts with all aspects of Finance as it relates to operations. Identifying expense productivity measures and impacts. Act as a liaison with US GAAP, to ensure that proper accounting practices and treatments are utilized among the accounts. Provide ad-hoc support to the Finance Delivery Controller for EDS-Americas. Currently assisting the Navy Marine Corp Intranet (NMCI) finance business partner to achieve internal deliverables. Constructed annual Performance Management Plans (PMP) for each member of the finance team. Lead quarterly and annual reviews with the staff in regards to the tracking and completion of goals. Provided performance improvement plans for those employees who are not meeting goals set forth in the individual PMP's.



Nextel Communications, Inc

• Finance Manager

  • Jan 1997 - Jan 2003

  East Region Responsibilities: Managed a seven member finance staff responsible for the calculation and payment of approximately $84M in annual commissions to both direct and indirect sales channels. Together these sales divisions generated about $252M in billable revenue annually. Modeled, forecasted, and developed new compensation plans on a semi-annual basis for implementation to the Direct and Indirect distribution channels. Enforcement of compensation contracts designed to protect the company's interests against fraud and criminal behavior. Researched and validated current compensation rates to ensure maximum competitive edge among industry competitors. Developed and analyzed annual operating budgets based on cost and trend analysis, forecasts and future goals as stipulated by company executives. Designed Ad hoc queries to provide sales forecasting and analysis along with reporting to top-level executives. Identified and reported on sales trends used in the development of incremental Sales Performance Incentive Funds and Financing (S.P.I.F.F.'s) Managed a two member equipment staff responsible for payment of handset subsidies to authorized representatives. Paid out approximately $30M annually based on the sale of approximately 300K pieces of equipment Managed vendor selection for automated compensation system. Successfully migrated manual commission processing to this platform with minimal interruption to the sales field Developed and delivered training procedures and manuals used to educate direct and indirect sales channels on efficient and accurate reconciliation methods of monthly commission statements. Lead quarterly "road shows" to inform all sales channels of company updates with regards to compensation policy and procedures. Created and conducted training on the advanced use of Microsoft Excel and Access for the staffs of the finance, accounts payable, procurement and accounts receivable departments



Watson Wyatt Worldwide

• Finance & Administration-Payroll Accounts

  • Jan 1995 - Jan 1996

  Reconciled payroll accounts on a bi-weekly basis, for approximately $125K per pay period. Managed the transfer of payroll funds to the company's banking institution for distribution to employees Company-wide preparation and distribution of 1995 W-2 statements Updated, maintained and acted as central point contact for the CCH Payroll Management library Managed employment verifications requested by outside companies Reconciled payroll accounts on a bi-weekly basis, for approximately $125K per pay period. Managed the transfer of payroll funds to the company's banking institution for distribution to employees Company-wide preparation and distribution of 1995 W-2 statements Updated, maintained and acted as central point contact for the CCH Payroll Management library Managed employment verifications requested by outside companies



SNL Securities LP

• Research Analyst

  • Jan 1992 - Jan 1995

  Conducted research on Savings and Loan institutions for private investors Researched requests made to the Securities and Exchange Commission by privately held Savings and Loan institutions pursuing an Initial Public Offering Maintained client-billing system, which tracked monthly receivables in excess of $900K. Responsible for reconciling client payments against open invoices in the system. Assisted in managing a database designed to store customer prompted research findings and regulatory filings