Experience

Utah Council for Citizen Diplomacy

• United States
• International Affairs
• 1 - 100 Employee

• Executive Director

  • Oct 2017 - Present

  Plans, directs, and evaluates all activities related to UCCD’s mission and vision. Manages fiscal accountability, grant writing, and development; Provides leadership to staff; Represents organization within the community; Creates and maintains internal and external communications; Provides human resource development and process improvement; Develops and maintains Board of Directors relationships.

• Communications & Events Director

  • Oct 2016 - Oct 2017

  Responsible for editorial direction, design, production and distribution of all publications, advertisements, presentations, and electronic communications. Coordinate media interest in the organization and programs and ensure regular contact with target media and answer responses to media requests. Coordinate print and electronic materials such as letterhead, brochures, merchandising, and business cards etc. Collaborate and manage special event marketing and communication components to achieve attendance, community awareness and communication objectives. Collaborate with Development Director to integrate and achieve fundraising objectives. Create press releases, editorial stories, and updates website with news stories and awards. Coordinates public relations and attends events; takes photos when needed. Oversee website content and design.



Wasatch Community Gardens

• United States
• Renewables & Environment
• 1 - 100 Employee

• Volunteer & Outreach Director

  • Sep 2013 - Oct 2016

  VOLUNTEER: Research and write volunteer policies and procedures. Coordinate with program directors to determine/outline volunteer needs. Generate appropriate volunteering opportunities and role descriptions based on the needs of the organization and programs. Raise staff awareness of the roles, functions, and benefits of volunteers. Provide orientation, training, and support to volunteers and programs. Promote volunteerism through recruitment and publicity strategies and campaigns. Interview and recruit volunteers and ensure they are appropriately matched and trained for a position. Monitor, support, motivate, and accredit volunteers and their work. Offer advice and information to volunteers and external organizations through face-to-face, telephone and email contact. Organize profile-raising events to attract new volunteers. Work with multiple agencies across different sectors in order to establish good working relationships through volunteer activities. Manage volunteer recruitments, hours, and profiles through a management system called CIVI. OUTREACH: Responsible for editorial direction, design, production and distribution of all publications, advertisements, presentations, and electronic communications. Coordinate media interest in the organization and programs and ensure regular contact with target media and answer responses to media requests. Coordinate print and electronic materials such as letterhead, brochures, merchandising, and business cards etc. Collaborate and manage special event marketing and communication components to achieve attendance, community awareness and communication objectives. Collaborate with Development Director to integrate and achieve fundraising objectives. Create press releases, editorial stories, and updates website with news stories and awards. Coordinates public relations and attends events; takes photos when needed. Oversee website content and design.



Global Community Summit

• Greater Salt Lake City Area

• Special Event Coordinator

  • Aug 2013 - Apr 2014

  Logistics: Coordinating travel arrangements for Summit’s special guests to travel and stay in Utah from London. Coordination includes airfare, hotel accommodation, ground transportation, and event itinerary details between government, nonprofit, and business partners. Additional responsibilities include coordination and confirmation of venues, sponsors, speakers, volunteers, gifts, and event registration. Communication: Communicate and listen, lead, and provide technical assistance to the planning committee, advisory board, and partnering organizations regarding agenda items, minutes, and action items. Creation of a media toolkit providing partners with approved summit language and information to be used with Press Releases, social media, interviews, fliers, billboards, and other forms of advertisement and Public Service Announcements. Creation of a weekly media plan to coordinate web postings, Press Release information, and social media outreach messages for partnering organizations. Public Relations: Development and maintenance of website created through WordPress and development and maintenance of social media communication. Creation of press releases, develop media contact relationships, coordination and participation in media news stories, creation of PR materials, fliers, programs, sponsorship giving and benefits, and organizational outreach and education. Data Collection & Reporting: Creation of data collection to analyze summit effectiveness, summarizing qualitative an quantitative data. Creating a system to catalog questions, comments, and ideas from event attendees through crowdsourcing techniques to maximize expertise and effectiveness of event attendees.



State of Utah

• United States
• Government Administration
• 700 & Above Employee

• Executive Director

  • Sep 2011 - Aug 2013

  Communication: Communicate with the Board of Directors, Advisory Board of Directors, and the coalition's listserv regarding program outcomes and viability updates. Communication methods include board meetings, newsletter, social media, email blasts, conference calls, fliers, town hall meetings, and personal meetings. Strategic Planning & Program Initiatives: Create and implement operational, program, and budget strategic plans based on board approval. Responsibilities include developing a case of support, forming and directing planning committees, identifying and implementing fundraising efforts and/or identifying and applying for grant development resources. Some programs and projects include the Refugee Leadership Management Course, Refugee Power-Project mini-grants, Global Artisans, Global Community Oral History project, Refugee Soccer Outreach project, and Global Community Dialogue Series. Operations: Maintain day-to-day operations including directing operations and program/project management, managing budget revenues, expenditures, and creating budget projections, supervising staff, creating policies, procedures, operational manuals and resource guides, and monitoring, tracking data, and evaluating program/project efficiency and effectiveness to make recommendation for improvement. Gap In Services: Identify needs, concerns, and issues within refugee community organizations, and work with the leadership of these groups to identify resources that will assist in answering these needs, concerns, and issues on a foundational level, thus supporting empowerment and integration of the communities.  Resources would include developing partnerships, connecting to volunteers, and coordinating activities, events, workshops, and trainings.



Utah Department of Workforce Services

• Government Administration
• 700 & Above Employee

• Refugee Office Program Specialist

  • Jan 2010 - Jul 2011

  Program Management: Creation, implementation, and management of state programs including the Humanitarian Center Employment Program, the New American Academic Network, the Refugee AmeriCorps VISTA Project, and the Preliterate Refugee Employment Program.Budget: Obtain approval from the governor's office to apply for federal grants and other funding for program support. Develop program/project funding and monitor invoices measured against the program budget.Policies & Procedures: Collaborate with other departments to evaluate and implement policy, procedure, and pathway changes that are consistent without causing negative impact on interested parties.Contract Management: Create RFP opportunities and determination process for external contracts and services. Organize RFP committee boards, vet RFP applications, and award contracts. Create contract orientations, trainings, and mentoring events. Monitor and evaluation program process. Create reports making recommendations for improvements.

• Refugee & Special Communities Eligibility Supervisor

  • Jan 2005 - Jan 2010

  From 2005 - 2007 I worked as an assistant supervisor on this team that assisted newly arriving refugees to Utah apply for and receive SNAP (Food Stamps), Medicaid, TANF, and childcare assistance. In 2007, I was promoted to the supervisor of the team and expanded out outreach to include people facing homelessness, Native Americans, and people in domestic violent shelters, in addition to the newly arriving refugees. I directly supervised and lead a team of 20 employees.