Experience

Municipal Affairs and Housing / Affaires municipales et Logement

• Canada
• Government Administration
• 100 - 200 Employee

• Planner

  • May 2023 - Present



BC2

• Canada
• Architecture and Planning
• 1 - 100 Employee

• Professionnel en urbanisme - Professional in Urban Planning

  • May 2022 - Apr 2023

  Supporting the Internations team in their mandates to work collaboratively with Northern, Indigenous and Southern communities. Supporting the Internations team in their mandates to work collaboratively with Northern, Indigenous and Southern communities.



Urban Minds

• Canada
• Design Services
• 1 - 100 Employee

• Research Analyst

  • May 2021 - Aug 2021

  - Managed all aspects of a research project including scoping, questionnaire design, outreach, interviews, data analysis and report production - Completed and submitted all deliverables in a timely manner. - Supported the wider team with workshop facilitation, lead generation and communications - Managed all aspects of a research project including scoping, questionnaire design, outreach, interviews, data analysis and report production - Completed and submitted all deliverables in a timely manner. - Supported the wider team with workshop facilitation, lead generation and communications



Ryerson University

• Canada
• Higher Education
• 700 & Above Employee

• • Jan 2021 - May 2021

  - Facilitating a weekly virtual tutorial session for 50 undergraduate students ensuring lively and topical discussions.- Correcting work in a timely manner to meet faculty deadlines.- Supporting students through weekly drop-in office hours

• • Nov 2020 - May 2021

  - Performing initial and scoping literature reviews.- Defining and refining research questions and keywords.- Designing the survey for distribution to targeted stakeholders.- Cooperating efficiently as a team unit to meet research deadlines.



Real Food For Real Kids

• Canada
• Food and Beverage Manufacturing
• 1 - 100 Employee

• Bilingual Client Experience Coordinator

  • Oct 2018 - Aug 2020

  • Managed client requests, concerns, and feedback based client retention strategies • Coordinated with internal & external stakeholders to resolve issues, and develop innovative, effective solutions to improve RFRK’s service for clients • Assisted in the crafting of client-facing communication pieces and campaigns • Led and supported long-term client experience projects • Coordinated off-site meetings and onboarding presentations, successfully integrating clients into my portfolio. Show less



YBM

• South Korea
• Education Administration Programs
• 100 - 200 Employee

• ESL Teacher

  • Jan 2016 - Aug 2018

  • Planned and delivered daily lessons on a variety of subjects to youth aged 5-12. • Managed groups of 5-12 students, employing conflict resolution and leadership tools to ensure daily individual successes. • Assisted in the delivery of special programs through school breaks, after school and holidays. • Planned and delivered daily lessons on a variety of subjects to youth aged 5-12. • Managed groups of 5-12 students, employing conflict resolution and leadership tools to ensure daily individual successes. • Assisted in the delivery of special programs through school breaks, after school and holidays.



Camp Outlook

• Kingston, Ontario

• Summer Staff

  • May 2015 - Aug 2015

  •Worked thoroughly with co-staff to plan and prepare nine day canoe trips through Algonquin Provincial Park which met the needs and capacities of the deserving youths on trip. •Employed problem solving, conflict resolution and leadership skills to ensure the success of the trips. •Worked to ensure the safety of all staff and participants while promoting an enjoyable experience for all. •Worked thoroughly with co-staff to plan and prepare nine day canoe trips through Algonquin Provincial Park which met the needs and capacities of the deserving youths on trip. •Employed problem solving, conflict resolution and leadership skills to ensure the success of the trips. •Worked to ensure the safety of all staff and participants while promoting an enjoyable experience for all.



Ontario Science Centre

• Canada
• Museums, Historical Sites, and Zoos
• 100 - 200 Employee

• Student Host

  • Dec 2011 - Jan 2015

  •Interacted with guests using a robust tool set in order to spark an interest in science, technology and design. •Determined which activities were best suited for a wide range of guests, including student and tourist groups of varying sizes, and delivered them effectively. •Met the customer service standards set by the Science Center to ensure a pleasurable experience for all visitors. •Interacted with guests using a robust tool set in order to spark an interest in science, technology and design. •Determined which activities were best suited for a wide range of guests, including student and tourist groups of varying sizes, and delivered them effectively. •Met the customer service standards set by the Science Center to ensure a pleasurable experience for all visitors.



Fresh City

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Summer Internship

  • Aug 2014 - Aug 2014

  •Acquired knowledge of alternative agriculture systems, with an emphasis on organic and urban agriculture. •Assisted in all tasks related to the production and processing of organic produce to be sold on a local scale. •Acquired knowledge of alternative agriculture systems, with an emphasis on organic and urban agriculture. •Assisted in all tasks related to the production and processing of organic produce to be sold on a local scale.