Federico Martin Medina

IT Specialist at Yondbee Social Effects
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Contact Information
us****@****om
(386) 825-5501
Location
Santander, Cantabria, Spain, ES
Languages
  • Italian Full professional proficiency
  • English Professional working proficiency
  • Spanish Native or bilingual proficiency

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Credentials

  • Cloud Computing
    Escuela de Organización Industrial
    Sep, 2023
    - Nov, 2024
  • Certified Oracle Cloud Infrastructure - Associate Architect 2/3
    Alura Latam
    Aug, 2023
    - Nov, 2024
  • Certified Oracle Cloud Infrastructure - Associate Architect 3/3
    Alura Latam
    Aug, 2023
    - Nov, 2024
  • Certified Oracle Cloud Infrastructure - Associate Architect 1/3
    Alura Latam
    Jul, 2023
    - Nov, 2024
  • Certified Frontend Developer G4 - ONE "Oracle" Next Education
    Alura Latam
    May, 2023
    - Nov, 2024
  • Certified Business Agility & Agile Methodologie G4 - ONE "Oracle Next Education"
    Alura Latam
    Feb, 2023
    - Nov, 2024
  • Certified Git & GitHub - ONE "Oracle Next Education"
    Alura Latam
    Jan, 2023
    - Nov, 2024
  • Certified Introduction to Programming G4 - ONE "Oracle Next Education"
    Alura Latam
    Jan, 2023
    - Nov, 2024
  • Certified Personal Development G4 - ONE "Oracle Next Education"
    Alura Latam
    Dec, 2022
    - Nov, 2024
  • Certified Internet Webmaster & Web Design Professional
    Udemy
    Mar, 2022
    - Nov, 2024
  • Certified Introduction to Web Development: HTML and CSS - (2/2)
    Universitat d'Alacant
    Feb, 2022
    - Nov, 2024
  • Certified Introduction to Web Development: HTML and CSS - (1/2)
    Universitat d'Alacant
    Feb, 2022
    - Nov, 2024
  • Certified Marketing Fundamentals
    IAB Europe
    Feb, 2022
    - Nov, 2024
  • 5 Days Coding Challenge - Programming (Javascript)
    Code Institute
    Dec, 2021
    - Nov, 2024
  • Certified Content Marketing
    Crehana
    Jul, 2020
    - Nov, 2024
  • Certified Digital Marketing
    Crehana
    Jun, 2020
    - Nov, 2024

Experience

  • Yondbee Social Effects
    • Spain
    • Marketing Services
    • 1 - 100 Employee
    • IT Specialist
      • Jun 2023 - Present

      • Install, configure, and update programs and operating systems on employees' computers, ensuring their smooth operation. • Configure and maintain the network and VPN connections to guarantee secure remote access to the company's system. • Install MDM certificates on employees' mobile devices and monitor their usage to ensure compliance with company security policies. • Prepare equipment for shipping and receiving, including remote formatting and credential creation on devices. •… Show more • Install, configure, and update programs and operating systems on employees' computers, ensuring their smooth operation. • Configure and maintain the network and VPN connections to guarantee secure remote access to the company's system. • Install MDM certificates on employees' mobile devices and monitor their usage to ensure compliance with company security policies. • Prepare equipment for shipping and receiving, including remote formatting and credential creation on devices. • Manage and create credentials in Google Workspace, Azure Active Directory, and other cloud services. • Track the usage of equipment, maintain an updated inventory of hardware and software, and manage their lifecycle effectively. • Identify opportunities for improvement in existing processes and systems, and propose solutions to enhance efficiency and productivity. • Creation and improvement of Wireframes and Prototypes in the part of UX/UI. • Participate in the planning and execution of projects related to information technology. • Creation and administration of scripts to automate processes and tasks. Show less • Install, configure, and update programs and operating systems on employees' computers, ensuring their smooth operation. • Configure and maintain the network and VPN connections to guarantee secure remote access to the company's system. • Install MDM certificates on employees' mobile devices and monitor their usage to ensure compliance with company security policies. • Prepare equipment for shipping and receiving, including remote formatting and credential creation on devices. •… Show more • Install, configure, and update programs and operating systems on employees' computers, ensuring their smooth operation. • Configure and maintain the network and VPN connections to guarantee secure remote access to the company's system. • Install MDM certificates on employees' mobile devices and monitor their usage to ensure compliance with company security policies. • Prepare equipment for shipping and receiving, including remote formatting and credential creation on devices. • Manage and create credentials in Google Workspace, Azure Active Directory, and other cloud services. • Track the usage of equipment, maintain an updated inventory of hardware and software, and manage their lifecycle effectively. • Identify opportunities for improvement in existing processes and systems, and propose solutions to enhance efficiency and productivity. • Creation and improvement of Wireframes and Prototypes in the part of UX/UI. • Participate in the planning and execution of projects related to information technology. • Creation and administration of scripts to automate processes and tasks. Show less

  • Publicate!
    • Argentina
    • Advertising Services
    • Web Developer Specialist & Consultant
      • Dec 2022 - May 2023

      • Programming languages and tools used | Sass | HTML5 | CSS3 | Bootstrap5 | JavaScript | GitHub | Git | Wordpress | Jquery | ReactJs. • Working with the external components of the website and managing the workflow of the software. • Maintenance and optimize the website in terms of the user interface. • Use APIs to connect the web with services and systems. • Managing HubSpot CRM. • Technical consultant and customer support. • Implementation SEO best practices to improve… Show more • Programming languages and tools used | Sass | HTML5 | CSS3 | Bootstrap5 | JavaScript | GitHub | Git | Wordpress | Jquery | ReactJs. • Working with the external components of the website and managing the workflow of the software. • Maintenance and optimize the website in terms of the user interface. • Use APIs to connect the web with services and systems. • Managing HubSpot CRM. • Technical consultant and customer support. • Implementation SEO best practices to improve website visibility and ranking on search engines. Show less • Programming languages and tools used | Sass | HTML5 | CSS3 | Bootstrap5 | JavaScript | GitHub | Git | Wordpress | Jquery | ReactJs. • Working with the external components of the website and managing the workflow of the software. • Maintenance and optimize the website in terms of the user interface. • Use APIs to connect the web with services and systems. • Managing HubSpot CRM. • Technical consultant and customer support. • Implementation SEO best practices to improve… Show more • Programming languages and tools used | Sass | HTML5 | CSS3 | Bootstrap5 | JavaScript | GitHub | Git | Wordpress | Jquery | ReactJs. • Working with the external components of the website and managing the workflow of the software. • Maintenance and optimize the website in terms of the user interface. • Use APIs to connect the web with services and systems. • Managing HubSpot CRM. • Technical consultant and customer support. • Implementation SEO best practices to improve website visibility and ranking on search engines. Show less

  • Reby
    • Spain
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Experience & IT
      • Feb 2022 - Dec 2022

      • Managing a huge amount of conversations with our customers through chat, email and phone. • Ticket system management Kustomer - Customer service software (Chats, Phone Calls, Complaints). • Managing API (Insomnia) • Turn problems into solutions and happiness. • Attentive to customers enquiries, feedback and complaints. • Help define new processes and best practices to optimize customer service. • Following up any pending case and resolve them at the fastest, earliest… Show more • Managing a huge amount of conversations with our customers through chat, email and phone. • Ticket system management Kustomer - Customer service software (Chats, Phone Calls, Complaints). • Managing API (Insomnia) • Turn problems into solutions and happiness. • Attentive to customers enquiries, feedback and complaints. • Help define new processes and best practices to optimize customer service. • Following up any pending case and resolve them at the fastest, earliest possible time. • Help to improve our customer experience day a day. • Languages: English - Spanish - Italian Show less • Managing a huge amount of conversations with our customers through chat, email and phone. • Ticket system management Kustomer - Customer service software (Chats, Phone Calls, Complaints). • Managing API (Insomnia) • Turn problems into solutions and happiness. • Attentive to customers enquiries, feedback and complaints. • Help define new processes and best practices to optimize customer service. • Following up any pending case and resolve them at the fastest, earliest… Show more • Managing a huge amount of conversations with our customers through chat, email and phone. • Ticket system management Kustomer - Customer service software (Chats, Phone Calls, Complaints). • Managing API (Insomnia) • Turn problems into solutions and happiness. • Attentive to customers enquiries, feedback and complaints. • Help define new processes and best practices to optimize customer service. • Following up any pending case and resolve them at the fastest, earliest possible time. • Help to improve our customer experience day a day. • Languages: English - Spanish - Italian Show less

  • Commune of Rio Ceballos
    • Córdoba, Argentina
    • Content Marketing & Digital
      • Oct 2020 - Jun 2021

      • Content creation and writing. • Social media management . • Creation of marketing campaigns. • Planning and executing engaging content on social media. • Control analytics and metrics tools ( Google analytics). • Monitoring trends on social media to keep them up to date. • Establishing KPIs. • Content creation and writing. • Social media management . • Creation of marketing campaigns. • Planning and executing engaging content on social media. • Control analytics and metrics tools ( Google analytics). • Monitoring trends on social media to keep them up to date. • Establishing KPIs.

  • Claube SRL Cecci
    • Córdoba, Argentina
    • Office Assistant
      • Jun 2019 - Aug 2020

      • Writing and distribute email, correspondence notes, letters, faxes and forms. • Developing and maintaining a filing system. • Updating and maintaining office procedures and policies. • Plan meetings and write procedures • Tools used (Excel, Word, OneDrive, Outlook). • Writing and distribute email, correspondence notes, letters, faxes and forms. • Developing and maintaining a filing system. • Updating and maintaining office procedures and policies. • Plan meetings and write procedures • Tools used (Excel, Word, OneDrive, Outlook).

  • Hotel San Pedro
    • Córdoba, Argentina
    • Administrative
      • Apr 2016 - May 2019

      • Preparing invoices. • Sorting and sending correspondence. • Filing and organizing documents. • Update and maintain office procedures. • Preparing and reconcile expense reports. • Answering and pass phone calls. • Organizing and schedule quotes. • Preparing invoices. • Sorting and sending correspondence. • Filing and organizing documents. • Update and maintain office procedures. • Preparing and reconcile expense reports. • Answering and pass phone calls. • Organizing and schedule quotes.

Education

  • Alura
    Bootcamp, Frontend Developer
    2022 - 2023
  • Ministerio de Educación GCBA
    Bootcamp, UX/UI Design
    2023 - 2023
  • VIA University College
    Bachelor degree, Computer Software Engineering
    2022 - 2023
  • CEICOS - Centro de estudio & Investigacion en Comunicacion Social
    AP degree, Human Resources Manageament and Bussines
    2016 - 2018

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