Federica Simonetti

Customer Care Agent- SAP Key user at TERUMO ITALIA S.R.L.
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Contact Information
us****@****om
(386) 825-5501
Location
Rome, Latium, Italy, IT
Languages
  • Italiano Native or bilingual proficiency
  • Inglese Full professional proficiency
  • Tedesco Full professional proficiency
  • Spagnolo Full professional proficiency
Skills

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Bio

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5.0

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Fabio Z.

Federica is one of the most capable and reliable person I have ever worked with. She is customer oriented, really smart with a positive approach in solving problems. Federica is the colleague the everybody should have in the team.

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Experience

  • TERUMO ITALIA S.R.L.
    • Italy
    • Medical Equipment Manufacturing
    • 1 - 100 Employee
    • Customer Care Agent- SAP Key user
      • Apr 2016 - Present

    • Customer Care Supervisor
      • Apr 2016 - Jan 2017

      Sostituzione maternità nel ruolo di Customer Care Supervisor

  • Lufthansa
    • Germany
    • Airlines and Aviation
    • 700 & Above Employee
    • Group Sales Executive Officer
      • Jun 2000 - Dec 2012

      Programmazione, prenotazione, gestione e controllo di gruppi Ad-goc, Incentive e Congressi per agenzie e tour operator di tutto il territorio italiano.Responsabile del recupero crediti per la biglietteria Lufthansa Front office biglietteria aerea in Aeroporto

    • Impiegata presso Lufthansa Linee Aeree Germaniche
      • 2000 - 2012

Education

  • Università degli Studi di Roma Tre
    Lingue e Letterature Straniere, 101/110
    1991 - 2011
  • I.T.S. Pietro e Marie Curie
    Perito Aziendale e Corrispondente in Lingue estere, 60/60
    1986 - 1991

Community

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