Digital Project Manager

• Jan 2018 - Present

Operations Manager / PMO

• Mar 2016 - Dec 2017

Responsible for the operational management systems, processes and best practices, to ensure organisational efficiency in the provision of world class training and customer solutions. Key responsibilities:• Monitoring and analysing processes and developing strategies for improving them• Liaising with stakeholders to understand company requirements• Supporting the company in project planning and making sure the business is adequately resourced• Identifying any gaps in the organisation and undertaking the corresponding necessary actions• Ensuring key performance indicators and reporting are in place and organisation’s targets are met• Accountable for quality assurance of training material and any collateral.

Operations Manager / PMO

• May 2015 - Mar 2016

At DigitalGo we focus on building groundbreaking, bespoke applications. We work with our customers to deliver applications with powerful functionality and modern design. We have adopted a fresh approach to development that balances business needs and user needs. Not only does this stretch our technical capabilities but it forces us to think about how we design and plan projects.For our clients, this means that we transform insights into innovation that drives measurable and sustainable business growth. Our product portfolio has a strong focus on digital enablement. We have designed and delivered methods and platforms to drive business transformation in the technology industry.We are a multi-disciplinary team of consultants, designers and developers who combine progressive design and smart technology to command real world change.

Training Coordinator

• Dec 2013 - May 2015

DSA Enablement offers training design and consultancy services, creating high level business skills, architecture and technical training to enable companies to optimise their businesses. By combining innovative thinking with advanced methodology, DSA Enablement is changing the way we all live and work. It is doing this through:- Providing strategic solutions to CEO-level concerns, delivering tangible results through a broad range of capabilities. - Assisting complex organisations in defining and creating the right organisation and the right process capabilities to deliver their strategic goals.- Advising on significant business and organisational change, and design and implement change programmes using our market-leading methods, tools and techniques.With expertise in requirements gathering, training design and delivery across multiple methods including Instructor Led, eLearning, and Virtual Classroom, DSA Enablement specialises in meeting companies training requirements through a 5 step process:- Engage with companies to understand their requirements and establish their training needs;- Define a bespoke training plan that will illustrate their requirement and establish their training needs;- Design a training plan that will illustrate the business benefits of training;- Deliver effectively the training and ensure it is continuously implemented;- Manage the lifecycle of the content, quantify the benefits of the training and identify the next steps to be taken.

Graduate Trainee

• Jul 2013 - Dec 2013

DSA Enablement offers training design and consultancy services, creating high level business skills, architecture and technical training to enable companies to optimise their businesses. By combining innovative thinking with advanced methodology, DSA Enablement is changing the way we all live and work. It is doing this through:- Providing strategic solutions to CEO-level concerns, delivering tangible results through a broad range of capabilities. - Assisting complex organisations in defining and creating the right organisation and the right process capabilities to deliver their strategic goals.- Advising on significant business and organisational change, and design and implement change programmes using our market-leading methods, tools and techniques.With expertise in requirements gathering, training design and delivery across multiple methods including Instructor Led, eLearning, and Virtual Classroom, DSA Enablement specialises in meeting companies training requirements through a 5 step process:- Engage with companies to understand their requirements and establish their training needs;- Define a bespoke training plan that will illustrate their requirement and establish their training needs;- Design a training plan that will illustrate the business benefits of training;- Deliver effectively the training and ensure it is continuously implemented;- Manage the lifecycle of the content, quantify the benefits of the training and identify the next steps to be taken.

Student

• Oct 2010 - Feb 2013

Translator trainee

• Sep 2012 - Oct 2012

International sales office trainee

• Oct 2009 - Dec 2009