Experience

Globality Health

• Luxembourg
• Insurance
• 1 - 100 Employee

• Senior Claims Administrator

  • Aug 2012 - Present

  - Management of claims end-to-end in its entirety from initial Broker/Client query. Formal notification, identification and request of requirement, identification of the appropriate assessment methodology, systematic review of claim and issuing reminders, carrying out the assessment of each piece of evidence on receipt and identifying if any further evidence is required, decide within personal autonomy or referral to internal autonomy holder, executing further requirement up to and including final decision;- act in accordance with legislation in issuing provisional or final rescissions withdrawals as well as contestation from contracts during the assessment process;- answering general queries from Brokers and Business Clients;- prepare and authorize payment within autonomy level and ensure payment to the correct beneficiaries;- provide excellent service in contacting clients brokers and agents to help solve problems immediately;- treat customer information, particularly medical and financial, sensitively and in confidence.



AXA MPS

• Italy
• Insurance
• 100 - 200 Employee

• Corporate Insurance Underwriter

  • Jan 2011 - Jan 2012

  - Analysis, management and quotations for corporate risk coverage;- drafting and preparation of insurance policies;- surveying and evaluation of cat risk;- support and advisory services to bank network and corporate clients;- research and development projects aimed at launch of innovative Retail and corporate products including support in promotion and sales strategies, training activities for bank sales network.Areas managed: Property, Engineering, Decennial, General Third part liability.



Generali Italia

• Insurance
• 700 & Above Employee

• Insurance Policy Manager

  • Sep 2008 - Oct 2010

  - Management of administrative issues related to policies;- insertion and registration of policies on IT system;- customer service;- preparation and sending of reminder letters, management of filing and records. - Management of administrative issues related to policies;- insertion and registration of policies on IT system;- customer service;- preparation and sending of reminder letters, management of filing and records.



STAGE ACADEMY

• Junior Account

  • Sep 2006 - Jul 2008

  - General administration, payroll and front Office;- Other activities : management of payments and cash flow, communication and organization of artistic events. - General administration, payroll and front Office;- Other activities : management of payments and cash flow, communication and organization of artistic events.



SEADAM SERVIZI

• Senior Hostess

  • Oct 2001 - Sep 2006

  - Hostessing activities: front office, public relations, coordination of junior figures, preparation and organization of major events, exhibitions, receptions and conferences.Education - Hostessing activities: front office, public relations, coordination of junior figures, preparation and organization of major events, exhibitions, receptions and conferences.Education